{"id":3655704,"url":"https://alion.io/job/pensa-labs-production-engineer","title":"Production Engineer","company":{"id":698128,"name":"Pensa Labs","domain":"pensalabs.com","url":"https://alion.io/company/pensalabs","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FMEA","optional":false},{"name":"GD&T","optional":false},{"name":"Statistical Process Control","optional":false},{"name":"AS9100","optional":true},{"name":"ISO 13485","optional":true}],"status":"live","first_seen_at":"2026-11-02T23:42:01Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T05:55:34Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the role\nPensa Labs designs and builds benchtop CNC wire forming machines used by orthodontic labs, medical device manufacturers, aerospace and fabricators around the world. Every machine is assembled and tested in-house in Brooklyn, and new machines are in development.\nWe are looking for an Production Engineer to own how our machines get built and to make sure our customers succeed with them. This is a hands-on role on a small team. You will spend as much time on the shop floor with our technicians as you will at a desk, and your work will directly shape the quality of every machine we ship and the experience of every customer who runs one.\nWhat you'll do\nManufacturing and production\nOwn the assembly, test and shipping process for our wire forming machines, from incoming parts through final acceptance.\nMap current workflows, measure build and test times, and lead improvements that reduce labor hours, rework and lead time.\nUse time studies and capacity analysis to set production standards and plan staffing, tooling, fixtures and floor layout.\nBring new machines from prototype into production, giving R&D design-for-manufacturing and assembly feedback along the way.\nDefine inspection points, acceptance tests and calibration procedures for every machine we ship; track first-pass yield and lead root-cause analysis and corrective actions.\nBuild the quality records our medical and aerospace customers expect, including part traceability, build records and supplier documentation.\nWrite and maintain clear work instructions, BOMs, test procedures and build records that a new technician can follow.\nManage inventory of production materials, set reorder points and oversee order fulfillment and shipping.\nWork with machine shops and component suppliers on quality, cost and lead time, including country-of-origin documentation for government customers.\nTrain and guide manufacturing technicians on new processes and standards.\nSales support: Run sample parts and feasibility tests for prospects, help configure machines and tooling for quotes, and lead technical demonstrations.\nCustomer support\nOnboard new customers: installation, setup and operator training, on-site or remote.\nBe the technical point of contact for customers, troubleshooting machine, tooling and software issues and resolving them quickly.\nSupport preventive maintenance, repairs, calibration and spare parts for machines in the field.\nKeep a log of customer issues and feature requests, and feed what you learn back into production, R&D and software.\nHelp create customer-facing documentation such as setup guides, maintenance procedures and FAQs.\nWhat success looks like\nFirst 90 days: You have built our machines yourself, documented the current build and test process, established baseline build hours and first-pass yield, and handled customer support cases on your own.\n6 months: Work instructions and test procedures are complete and current, inventory runs on defined reorder points, customer issues are logged and tracked to resolution, and you have delivered a measurable reduction in build hours or rework.\n12 months: New machines have a defined, documented production process, quality and support metrics are reviewed monthly, field issues are trending down, and we can increase output without a matching increase in labor.\nWhat you bring\nRequired\nBachelor's degree in Industrial, Manufacturing or Mechanical Engineering, or a related field.\n5+ years of manufacturing or production engineering experience, ideally with electromechanical equipment built in low to medium volumes.\nWorking knowledge of lean manufacturing, process mapping, time studies and statistical tools (SPC, process capability).\nExperience with structured problem solving (5 Whys, fishbone, 8D) and PFMEA.\nAbility to read mechanical drawings and GD&T, and to work in 3D CAD (Autodesk Fusion).\nHands-on comfort with hand tools, measurement instruments, basic wiring and CNC equipment.\nA customer-first attitude and patience working through problems with operators of all skill levels.\nClear written and verbal communication, with the ability to explain technical issues to technicians, engineers and customers.\nNice to have\nExperience with ISO 9001, ISO 13485 or AS9100 quality systems.\nExperience with inventory management systems.\nExperience with CRM and ticket tracking\nBackground with motion control, servo systems or CNC machine building.\nSix Sigma Green Belt or equivalent.\nExperience scaling a product from prototype to production in a startup or small company.\nAbout Pensa Labs\nPensa Labs pioneered benchtop CNC wire forming and has since grown into a maker of production wire forming equipment for orthodontic, medical, aerospace and industrial customers. We are passionate about digital fabrication and the way it helps people make better parts in less time and at lower cost.\nOur machines are the brainchild of Pensa, an award-winning Brooklyn design and engineering firm. Pensa Labs is co-located with Pensa, so you will work alongside talented industrial designers, mechanical and electrical engineers who develop products, brands and strategies for clients across many industries.\nOur team enjoys health insurance, a 401(k), generous paid time off and commuter benefits.\nPensa Labs is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.","description_format":"text","description_chars":5536,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T01:44:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":32,"reasons":["conf:3","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/pensa-labs-production-engineer","json_url":"https://alion.io/job/pensa-labs-production-engineer.json","meta":{"generated_at":"2026-11-08T06:04:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13224,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698128},"rest":"https://alion.io/mcp/rest/get_company?id=698128"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpensa-labs-production-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpensa-labs-production-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpensa-labs-production-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pensa-labs-production-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpensa-labs-production-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3655704}},{"tool":"search_jobs","arguments":{"company":"pensalabs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3655704},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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