{"id":3775586,"url":"https://alion.io/job/penske-remarketing-support-coordinator","title":"Remarketing Support Coordinator","company":{"id":2601031,"name":"Penske Transportation Solutions","domain":"penske.jobs","url":"https://alion.io/company/penske-jobs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":111,"ghost_share":0,"stale_share":0.856,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reading, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-04T19:33:45Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T05:15:06Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Position Summary:\nThe role will manage a variety of responsibilities, including assigned tasks, communication between teams and departments, and supporting business leaders with reporting and metrics. They will assist with processing refunds, ensuring quick turnaround times, which will improve customer satisfaction. They will be responsible for viewing and updating various salesforce records including post sale cases, improving communication and visibility to the team. They will provide a direct impact on customer experience and improved cycle times throughout the sales process through not only their own work but by alleviating tasks from others throughout the department, allowing them to focus on customer experience and interactions. The administrators may also be responsible for customer calls, emails, and overall communication when associates are out of office or work volume.\nResponsibilities:\nFulfill administrative responsibilities, i.e. general releases via DocuSign, refund workflows, customer follow-ups, etc.\nHandle various assigned tasks established by leadership and based on business need.\nAssist with salesforce reporting to different groups, such as Premier Finance and Penske Fleet Management, allowing visibility and accountability for actionable items.\nCommunicate between internal and external customers, contacts, and vendors.\nAct as a back-up when associates are out of office or work volumes requires cross training with other roles.\nView and update cases, including Service Coordinator/post-sale cases.\nOther projects/tasks as assigned.\nQualifications:\nAt least 1 year of experience in an administrative or customer service role either in a Call Center environment or in a customer facing / retail environment is required.\nHigh school diploma or equivalent required.\nExcellent written and oral communication and interpersonal skills required.\nStrong multi-tasking and organizational skills required.\nAbility to work in a fast-paced environment and remain accurate required.\nProficiency with computers including Microsoft and Windows based programs.\nRegular, predictable, full attendance is an essential function of the job.\nWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.\nPhysical Requirements:\n-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.\n-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.\n-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.\nPenske is an Equal Opportunity Employer.","description_format":"text","description_chars":3418,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Military","Transportation & Logistics","Military Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-04T23:13:12Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":32,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/penske-remarketing-support-coordinator","json_url":"https://alion.io/job/penske-remarketing-support-coordinator.json","meta":{"generated_at":"2026-11-09T15:54:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22716,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2601031},"rest":"https://alion.io/mcp/rest/get_company?id=2601031"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpenske-remarketing-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpenske-remarketing-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpenske-remarketing-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/penske-remarketing-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpenske-remarketing-support-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3775586}},{"tool":"search_jobs","arguments":{"company":"penske.jobs","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3775586},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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