{"id":3914434,"url":"https://alion.io/job/people-perfect-regional-head-implementation-csm","title":"Regional Head Implementation & CSM","company":{"id":4403793,"name":"People Perfect","domain":"peopleperfect.com","url":"https://alion.io/company/people-perfect","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lahore, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"QuickBooks","optional":false}],"status":"closed","first_seen_at":"2026-11-07T10:21:55Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-10T10:51:30Z","board_verified":false,"closed_at":"2026-11-10T10:51:30Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"People is looking for \" () & \".\nJob Responsibilities\nDevelop and execute a comprehensive onboarding strategy aligned with client goals and company objectives.\nOversee end-to-end implementation, ensuring all milestones are met with quality and within timelines.\nCollaborate with cross-functional teams (Sales, Product, Support) for seamless project delivery.\nEstablish and maintain strong client relationships, ensuring satisfaction and long-term retention.\nConduct post-onboarding reviews to gather feedback and identify continuous improvement opportunities.\nMaintain detailed documentation of onboarding activities, progress reports, and process updates.\nSkills & Requirements\n10 to 15 years of experience in customer success, implementation, or onboarding, ideally within a SaaS-based product company.\nStrong business acumen with basic programming knowledge.\nFamiliarity with SAP, Oracle, QuickBooks, MS Dynamics, or similar ERP systems.\nKnowledge of API integrations and project management tools (e.g., Jira).\nExcellent communication, coordination, and stakeholder management skills.","description_format":"text","description_chars":1086,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-07T10:21:55Z"},{"event":"close","at":"2026-11-10T10:51:30Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/people-perfect-regional-head-implementation-csm","json_url":"https://alion.io/job/people-perfect-regional-head-implementation-csm.json","meta":{"generated_at":"2026-11-10T11:45:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27339,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4403793},"rest":"https://alion.io/mcp/rest/get_company?id=4403793"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpeople-perfect-regional-head-implementation-csm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpeople-perfect-regional-head-implementation-csm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpeople-perfect-regional-head-implementation-csm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/people-perfect-regional-head-implementation-csm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpeople-perfect-regional-head-implementation-csm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3914434}},{"tool":"search_jobs","arguments":{"company":"peopleperfect.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3914434},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}