{"id":3487538,"url":"https://alion.io/job/peoples-bancorp-client-account-manager-i","title":"Client Account Manager I","company":{"id":2307124,"name":"Peoples Bancorp","domain":"peoplesbancorp.com","url":"https://alion.io/company/peoplesbancorp","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marietta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":176000,"period":"year","method":"role_country_seniority_unknown","sample_n":10699},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T21:35:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-14T03:53:34Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Build Your Future Here:\nThinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Peoples Insurance Agency, LLC is a wholly owned subsidiary of Peoples Bank and maintains an active partnership with the bank in providing financial services to a broad array of customers. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.\nWe are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:\nAmerican Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025\nTop Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026\nNewsweek’s America's Greatest Workplaces 2024, 2025 and 2026\nForbes America’s Best Banks 2024 and 2025\nForbes Best-in-State Banks 2020, 2021. 2025 and 2026\nTIME’s America’s Growth Leaders 2026 award winner\nAt Peoples Insurance Agency, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/\nOur associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.\nJob Purpose\nThis position will be responsible for supporting customers, as well as other Client Account Managers by assisting with the preparation of applications from information supplied by producers. The individual will be performing supporting tasks such as assisting in the renewal process, checking policies and other documents for accuracy, preparing certificates of insurance and claims monitoring.\nJob Duties\nWill be responsible for servicing of assigned accounts, including: changes to policies, renewals, claims, endorsements, billing issues, quoting and general account questions and maintenance.\nAssist with new account set up.\nMaintain insured client’s files in the Agency Management System. \nUtilize internet-based rating and quoting systems.\nGather detailed underwriting information and select potential markets for new business quotes.\nReview activities and meet timeline workflow standards.\nReview policy expiration reports and cancellation reports. \nAssist with preparation of presentations.\nWill be responsible for filing electronic and paper documents.\nWill respond to customer inquiries.\nAssist in retention of clients. \nAct as back up to department functions as needed.\nWill perform special projects as assigned.\nEducation, Experience and Qualifications\nHigh School Diploma required.\nAssociates Degree or equivalent experience preferred. \nInsurance industry experience preferred.\nCurrent Insurance license preferred. \nMust become a Licensed Insurance Agent with in the first 12 months of employment. \nMust be prompt, efficient, accurate, and proficient in the use of Microsoft Office products.\nExcellent written and oral communication skills and customer service experience are also required.\nMust be able to multi-task and manage time effectively.\nTeam player with a positive attitude.\nAbility to work independently in a fast-paced environment.\nBasic Qualifications \nHigh School Diploma required.\nMust become a Licensed Insurance Agent with in the first 12 months of employment.\nEqual Opportunity Employer M/F/Disabled/Vet;\nIf you are unable to complete this application due to a disability,  to ask for an accommodation, alternative 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