{"id":1916416,"url":"https://alion.io/job/peoples-gas-field-services-representative","title":"Field Services Representative","company":{"id":1919346,"name":"Peoples Gas","domain":"peoples-gas.com","url":"https://alion.io/company/peoples-gas","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":98000,"period":"year","method":"role_country_seniority_unknown","sample_n":14494},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T16:24:45Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-14T09:57:16Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!\nAbout Essential Utilities\nEssential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.\nOperating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.\nWe are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.\nOur company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.\nAre you looking for a fantastic career at Aqua? We have a great opportunity for a Field Service Representative. This position performs a wide variety of field service tasks, but not limited to, the installation and maintenance of meters and remote reading devises used at Aqua Ohio.\nESSENTIAL DUTIES: (Primary Duties and Responsibilities)\nInstalls, removes, and maintains meters, remote reading devises and various protective devices at the service location.\nReceives and processes work orders and email using a tablet or computer.\nSafely and effectively operates, maintains, monitors, and/or controls service department equipment in accordance with departmental processes.\nOperates and inspects customer service lines, metering devices and appurtenances.\nOperates and maintains an assigned vehicle in accordance with all safety and maintenance processes, procedures and guidelines.\nElevates and reports unusual conditions in the distribution system to the supervisor.\nResponds to customer water service inquiries. Meets with customer and resolves issues as needed. Activities include performing service leak checks, pressure checks, reading meters and other tasks as needed.\nPosts termination and other customer notices in accordance with departmental policies and procedures.\nLocates, operates, closes, and/or blocks curb stops and valves to terminate service for delinquent customer accounts.\nPerforms all activities in accordance with the proper use and maintenance of tools, instruments, and meter cleaning and test equipment.\nAssists with other tasks or projects as assigned.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).\nQUALIFICATIONS (Required Experience, Education, Licenses, and Certifications:\nHigh school diploma or GED\nA valid US Driver’s license\nMust hold an OEPA Class I Distribution License or obtain one within the time frame specified in bargaining unit agreement. \nMeet the physical requirements for the position\nKNOWLEDGE, SKILLS AND ABILITIES: (Examples below)\nAbility to use a tablet or computer to receive and process work assignments\nExcellent written and verbal communications skills with the ability to communicate effectively (clearly, concisely and professionally) with customers\nStrong customer service skills\nAbility to work well under pressure\nAbility to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment\nA team player able to work effectively in a team fostered multi-tasking environment \nWORKING CONDITIONS/PHYSICAL DEMANDS:\nMay be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.\nMust be able to lift and carry up to 75 lbs.\nSee, hear, talk, and perform tasks requiring manual dexterity.\nOperate standard office equipment\nWorking conditions includes travel to work sites of Essential Utilities and/or other customers\nMust be available for emergency work after regular working hours and weekends and for scheduled overtime\nAqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.\nAqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012). \nTo maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:\nFamily members cannot result in a supervisor/subordinatereporting relationship\nFamily members cannot work in the same department.","description_format":"text","description_chars":5944,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Fossil Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-05T16:24:45Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.526,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:16","stale_co","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/peoples-gas-field-services-representative","json_url":"https://alion.io/job/peoples-gas-field-services-representative.json","meta":{"generated_at":"2026-10-14T10:11:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11727,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1919346},"rest":"https://alion.io/mcp/rest/get_company?id=1919346"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpeoples-gas-field-services-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpeoples-gas-field-services-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpeoples-gas-field-services-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/peoples-gas-field-services-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpeoples-gas-field-services-representative"}]}