{"id":4282778,"url":"https://alion.io/job/peopleshare-1st-shift-warehouse-customer-service-representative","title":"1st Shift Warehouse Customer Service Representative","company":{"id":4541639,"name":"PeopleShare","domain":"peopleshareworks.com","url":"https://alion.io/company/peopleshare","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":75,"open_postings":43,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Claymont, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-07T05:35:21Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-14T22:24:17Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Warehouse Customer Service Representative\nFull-Time1st or 2nd Shift Warehouse Customer Service Representative\n1st Shift - Monday-Friday 6:00 AM - 2:30 PM (or until work is finished) Pay: $20.00/hour\n\n2nd Shift - Monday-Friday 3:00 PM-11:00 PM (or until work is completed)Pay: $21.00/hour\n\nJoin Our Growing Team as a Warehouse Customer Service Representative!\nAre you an organized, customer-focused professional who thrives in a fast-paced logistics environment? We are currently seeking a Warehouse Customer Service Representative to be the vital link between our customers, warehouse operations, and transportation partners. If you have strong communication skills, exceptional attention to detail, and enjoy problem-solving, this Warehouse Customer Service Representative opportunity may be the perfect fit for you.\nAs a Warehouse Customer Service Representative, you will play a critical role in ensuring smooth daily operations by coordinating shipments, managing customer inquiries, processing documentation, and maintaining accurate records. Our ideal Warehouse Customer Service Representative is dependable, detail-oriented, and committed to delivering outstanding customer service.\nWhat You'll Do\nAs a Warehouse Customer Service Representative, your responsibilities will include:\nResponding to customer inquiries regarding shipments, inventory, order status, and work orders.\nScheduling inbound and outbound appointments using the Dock Management System (DMS).\nCoordinating communication between customers, brokers, freight forwarders, warehouse operations, and accounting teams.\nProcessing and verifying invoices for accuracy.\nGenerating shipping paperwork and maintaining organized records.\nTracking orders from receipt through completion.\nResearching discrepancies and processing approved credits and debits.\nAccurately entering orders into the Warehouse Management System (WMS).\nProviding administrative support and assisting with team coverage when needed.\nWhat We're Looking For\nSuccessful Warehouse Customer Service Representative candidates will possess:\n2+ years of customer service experience, preferably in a warehouse, logistics, transportation, or distribution environment.\nStrong proficiency with Microsoft Office applications, including Outlook, Excel, and Word.\nExcellent organizational, clerical, and multitasking abilities.\nStrong written and verbal communication skills.\nAbility to work effectively as part of a team.\nExceptional attention to detail and accuracy.\nAbility to perform under pressure while maintaining a positive attitude.\nAbility to pass a math assessment, background check, and drug screening.\nWork Environment\nThis Warehouse Customer Service Representative position is primarily office-based within a warehouse setting and includes:\nFrequent use of computers, telephones, and office equipment.\nExtended periods of sitting.\nOccasional lifting of up to 20 pounds.\nAdherence to company safety policies and required PPE standards.\nWhy Join Us?\nStable Monday-Friday schedule\nCompetitive hourly pay at $20.00 per hour\nSupportive team-oriented environment\nOpportunity to build a career in logistics and supply chain operations\nFast-paced workplace where your contributions make a difference every day\nIf you're ready to excel as a Warehouse Customer Service Representative and become an essential part of a growing operation, we encourage you to apply today! Your next career opportunity starts here.\nPeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.\nPeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nIND9","description_format":"text","description_chars":4425,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-13T20:54:34Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.594,"p_room":0.9,"age_days":8,"expected_fill_days":23,"reasons":["conf:9","stale_co","win:mid","comp:junior,brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/peopleshare-1st-shift-warehouse-customer-service-representative","json_url":"https://alion.io/job/peopleshare-1st-shift-warehouse-customer-service-representative.json","meta":{"generated_at":"2026-11-15T21:12:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16178,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4541639},"rest":"https://alion.io/mcp/rest/get_company?id=4541639"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpeopleshare-1st-shift-warehouse-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpeopleshare-1st-shift-warehouse-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpeopleshare-1st-shift-warehouse-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/peopleshare-1st-shift-warehouse-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpeopleshare-1st-shift-warehouse-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4282778}},{"tool":"search_jobs","arguments":{"company":"peopleshareworks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4282778},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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