Loss Prevention Administrator

Job Description

Tekkie Town is on the hunt for a driven, detail-oriented, and highly organised Loss Prevention Administrator to join our team in Cape Town. The Loss Prevention Administrator is responsible for providing comprehensive administrative assistance, basic transactional investigations and verification, financial administration and supporting security control room operations.

Qualifications

Matric (National Senior Certificate) is essential.

Knowledge, Skills and Experience

• Minimum of 2 years of experience within Office Administration in a fast-paced retail or corporate environment.
• Minimum of 2 years coordinating and tracking financial budgets.
• Good understanding of security and risk management.
• Excellent organisational skills, attention to detail and ability to manage multiple tasks and coordinate resources.
• Strong problem-solving ability with a continuous follow-up mindset until issues are concluded.
• Strong written and verbal communication skills to provide clear instructions and feedback.
• Proficiency in Google platforms.
• Ability to work effectively in a fast-paced environment and collaborate with Store, Field and Support Centre teams and external suppliers.

Key Responsibilities

• Attend to all Risk Logs from stores and resolve daily.
• Submitting quotes and estimates to the Risk Manager for recommendation.
• Writing out purchase orders based on recommended quotes and submitting them to the Department Head for final approval.
• Forwarding approved purchase orders to service providers and following up on work completed.
• Receiving invoices upon service completion, matching them with purchase orders/quotes, and securing final sign-off from the Department Manager.
• Submitting verified invoices to the Finance Department for payment processing, following up on payment completion, and filing proof of payment.
• Controlling and updating all department expenses on the Risk Order Sheet.
• Coordinating all risk-related expenses for New, Revamped, and Relocated stores under the Store Development Cost Control Document.
• Maintaining a structured, up-to-date filing system for all departmental documentation and paperwork.
• Daily updating and maintaining the departmental Master-sheet
• Supporting Control Room operations regarding new vendor onboarding to ensure prompt payment for ad-hoc services rendered.
• Interfacing with key internal stakeholders (Operations, Finance) and external risk service providers (Alarm, Guarding, CIT and EAS vendors).