{"id":1421368,"url":"https://alion.io/job/per-scholas-it-support-instructional-assistant","title":"IT Support Instructional Assistant","company":{"id":685304,"name":"Per Scholas","domain":"perscholas.org","url":"https://alion.io/company/perscholas","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":214},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Pre-training","optional":false}],"status":"live","first_seen_at":"2025-10-08T17:27:22Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-04T01:34:36Z","board_verified":true,"closed_at":null,"days_open":360,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":359},"description":"ABOUT PER SCHOLAS:\nFor 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.\nPer Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.\nPosition Title: IT Support Instructional Assistant \nOffice: Los Angeles, California\nReports To: Site Director\nPer Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Los Angeles Training Department. The Instructional Assistant (IA) will play an important role in our organization’s mission, as they train Per Scholas learners to be outstanding entry-level technicians. They will be responsible for the following:\nOverall Focus:\nCandidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to:\nAssist the lead instructor both in and out of class in the teaching and administration of the class.\nDisplay knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education\nWhat You’ll Do:\nOut-of-Class Tasks and Responsibilities:\nAssist and/or collaborate with the instructor to: \nGrade and/or review assessments, class projects, and other materials\nEnter learner grades into Learning Management Systems software and grading templates \nUpdate Salesforce data as necessary\nReview curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors\nAssist instructor with the preparation of daily agenda for students \nSchedule time with the instructor and learners to discuss class challenges\nMonitor learner attendance, certifications’ progress, etc.\nManage learner common areas and tech supply inventory\nMonitor kitchen area and manage kitchen supply inventory ie. coffee, water…etc.\nAttend weekly team meetings and be prepared to provide classroom and learner updates. \nIn-Class Tasks and Responsibilities:\nMonitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed\nServe as class timekeeper, monitor breaks and other scheduling information\nMonitor students during test-taking and break-out group activities\nManage cleanliness of classroom and tech equipment\nNote challenges presented during class, including (but not limited to) students who:\nSeem disengaged or uninvolved with class activities\nAre speaking more than other students (dominating) or are typically quiet\nProfessional Qualifications\nCompTIA A+ Certification \nAbility to teach in a highly interactive and hands-on style\nPassion for teaching others\nFlexibility to adapt to changes in schedule\nInterest in being part of a culture of continuous improvement\nTeam oriented\nHighly responsive communicator\nExcellent verbal communication skills\nTeaching Experience is a plus\nQualified candidates must be able to comfortably and frequently lift 50lbs\nPersonal Characteristics\nYou thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission\nYou are data-driven, result-oriented and a forward-looking catalyst for social change\nYou have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently\nYou have a passion for teaching others and being part of a culture of continuous improvement\nYou are an effective communicator with strong oral and written skills\nYou are strong at managing your time and you can balance multiple projects and tasks\nYou stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources\nFor this role specifically, we are targeting an hourly rate of $22/hour.\nBenefits & Perks\nPer Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!\nHolidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. \nComprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.\nDental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.\nRetirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.\nEmployee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members\nParental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.\nAdditional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.\nQUESTIONS?\nIf you have any questions about this role, please feel free to email our Talent team at . We look forward to viewing your application!\nEqual Employment Opportunity\nWe're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.\nPII Policies\nNon-Discrimination Policy","description_format":"text","description_chars":7936,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","IT Training & Certification"],"lifecycle":[{"event":"open","at":"2026-09-28T22:35:39Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.144,"p_room":0.28,"age_days":359,"expected_fill_days":45,"reasons":["conf:0","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/per-scholas-it-support-instructional-assistant","json_url":"https://alion.io/job/per-scholas-it-support-instructional-assistant.json","meta":{"generated_at":"2026-10-04T01:42:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2220,"day_limit":5000,"remaining_today":2780,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}