{"id":1118723,"url":"https://alion.io/job/peraton-operations-manager-skill-level-1-tssci-wpoly","title":"Operations Manager Skill Level 1-TS/SCI w/poly","company":{"id":722,"name":"Peraton","domain":"peraton.com","url":"https://alion.io/company/peraton","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0.091,"time_to_fill_p50_days":10,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Laurel, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":104000,"max":166000,"currency":"USD","period":"year","gross":null,"usd_annual":166000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false}],"status":"live","first_seen_at":"2026-09-22T17:41:52Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-24T14:10:10Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Responsibilities\nThis opening is for an Operations Manager I to provide customer solutions Help Desk support for the Content and Event Warehouses. The candidate will be responsible for resolving end user help desk tickets and for escalating issues to Developers. Additional responsibilities include reviewing system logs for errors, responding to user tickets requesting new features or complaints about performance, and educating users and other help desks on how the system works.\n#MDFSP\nQualifications\nBasic Qualifications:\nActive TS/SCI security clearance with polygraph is required\nA bachelor’s degree in a technical field is highly desired which will be considered equivalent to two (2) years of experience. A master’s degree in a technical field will be considered equivalent to four (4) years of experience. NOTE: A degree in Computer Science, Mathematics, Information Systems, Engineering, or similar degree will be considered as a technical field.\nStrong Customer Service skills\nStrong organization skills\nExperience with JIRA ticketing system and Confluence\nFive (5) years or more of relevant experience with these tasks\nBenefits:\nPeraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligibility to participate in an attractive bonus plan.\nPeraton Overview\nPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.\nTarget Salary Range\n$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEO\nEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.","description_format":"text","description_chars":2918,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-09-22T17:41:52Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.569,"p_room":0.35,"age_days":31,"expected_fill_days":10,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":166000,"is_top_pay":true},"html_url":"https://alion.io/job/peraton-operations-manager-skill-level-1-tssci-wpoly","json_url":"https://alion.io/job/peraton-operations-manager-skill-level-1-tssci-wpoly.json","meta":{"generated_at":"2026-10-24T17:35:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25599,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":722},"rest":"https://alion.io/mcp/rest/get_company?id=722"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fperaton-operations-manager-skill-level-1-tssci-wpoly"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fperaton-operations-manager-skill-level-1-tssci-wpoly"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fperaton-operations-manager-skill-level-1-tssci-wpoly"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/peraton-operations-manager-skill-level-1-tssci-wpoly\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fperaton-operations-manager-skill-level-1-tssci-wpoly"}]}