{"id":3938996,"url":"https://alion.io/job/peraton-servicenow-development-manager","title":"ServiceNow Development Manager","company":{"id":722,"name":"Peraton","domain":"peraton.com","url":"https://alion.io/company/peraton","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":20,"ghost_share":0,"stale_share":0,"repost_share":0.05,"time_to_fill_p50_days":13,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chantilly, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":112000,"max":179000,"currency":"USD","period":"year","gross":null,"usd_annual":179000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"AWS","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"Rest API","optional":true},{"name":"SOAP","optional":true}],"status":"live","first_seen_at":"2026-11-08T11:32:35Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-08T11:32:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Peraton Overview\nPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.\nResponsibilities\nPeraton is seeking a ServiceNow Development Manager to lead a team of ServiceNow developers supporting enterprise workflow automation, service management, and platform modernization initiatives. The successful candidate will provide technical leadership, personnel management, and development oversight while ensuring delivery of secure, scalable, and maintainable ServiceNow solutions in support of mission operations.\nPersonnel Leadership\nLead, mentor, and develop a team of ServiceNow developers and platform engineers.\nConduct performance evaluations, establish employee development goals, and support career growth initiatives.\nReview and approve employee timesheets, leave requests, and personnel actions.\nSupport recruiting, interviewing, onboarding, and retention of technical staff.\nAssign work, balance workloads, and coordinate staffing priorities in partnership with program leadership.\nFoster a collaborative, high-performing engineering culture focused on quality, accountability, and customer satisfaction.\nTechnical Leadership\nProvide technical direction and oversight for ServiceNow development, configuration, and administration activities.\nReview solution designs, development efforts, testing results, and implementation plans to ensure alignment with customer requirements and platform best practices.\nOversee the development and maintenance of workflows, Flow Designer solutions, business rules, client scripts, script includes, and custom ServiceNow applications.\nGuide development of Service Catalog offerings and end-to-end request fulfillment processes.\nProvide oversight for integrations between ServiceNow and external systems utilizing web services and the platform’s integration tools.\nSupport development and enhancement of Service Portal pages and user-facing platform experiences.\nEnsure platform configurations align with security, scalability, and maintainability requirements.\nSupport troubleshooting, root-cause analysis, and resolution of complex production issues.\nPlatform Operations and Governance\nOversee development, testing, deployment, upgrade, patching, and instance-cloning activities across ServiceNow environments.\nEnsure proper configuration and administration of tables, forms, notifications, service level agreements (SLAs), security controls, and CMDB components.\nEstablish and enforce development standards, documentation requirements, testing procedures, and peer review practices.\nEnsure all platform changes are properly documented, reviewed, tested, approved, and implemented in accordance with established change management processes.\nCoordinate deployment planning, release readiness activities, and rollback procedures to minimize operational risk.\nSupport weekly status reporting and development metrics as required by program leadership and customers.\nPartner with infrastructure, cybersecurity, and engineering teams to maintain platform availability, security, and compliance.\nQualifications\nRequired Qualifications\n10+ years of related IT experience\n3+ years of experience leading, supervising, or managing technical teams.\nActive TS/SCI clearance with the ability to obtain and maintain a polygraph (U.S. Citizenship Required)\nDemonstrated experience conducting performance evaluations, employee development, workload management, and personnel administration.\nExperience leading ServiceNow development teams supporting platform administration, application development, workflow automation, and integration activities.\nExperience with ServiceNow workflows, Flow Designer, business rules, scripting, Service Catalog development, and platform configuration.\nExperience supporting ServiceNow integrations and interface development with external systems.\nExperience supporting platform lifecycle activities, including testing, deployments, upgrades, and production support.\nExperience working in Agile, Scrum, or other iterative development environments.\nStrong written and verbal communication skills with the ability to interface effectively with technical and non-technical stakeholders.\nExperience implementing and enforcing change management processes, including documentation, peer review, testing, deployment approvals, and rollback planning.\nPreferred Qualifications\nServiceNow Certified System Administrator (CSA).\nServiceNow Certified Application Developer (CAD).\nExperience with REST APIs and SOAP web services.\nExperience with ServiceNow IntegrationHub.\nExperience integrating ServiceNow with enterprise applications, cloud services, and third-party platforms.\nServiceNow Certified Implementation Specialist certification in one or more ServiceNow product areas.\nExperience with HelpNow\nExperience supporting IT Service Management (ITSM), IT Operations Management (ITOM), or CMDB implementations.\nExperience with Service Portal development and user experience enhancements.\nExperience supporting AWS cloud environments and cloud-based service management solutions.\nFamiliarity with ITIL principles and service management best practices.\nExperience supporting federal government, Intelligence Community, or other highly regulated environments.\nExperience managing geographically dispersed technical teams.\nBenefits:\nPeraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan.\nTarget Salary Range\n$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.Benefits Statement\nPeraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.\nApplication Statements\nThe application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.EEO\nEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.","description_format":"text","description_chars":8037,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Information Security","Homeland Security","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-11-08T11:32:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"green card filings: 4","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":4,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-08T12:12:23Z"},"pay":{"stated_usd_annual":179000,"is_top_pay":true},"html_url":"https://alion.io/job/peraton-servicenow-development-manager","json_url":"https://alion.io/job/peraton-servicenow-development-manager.json","meta":{"generated_at":"2026-11-08T12:12:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26062,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":722},"rest":"https://alion.io/mcp/rest/get_company?id=722"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fperaton-servicenow-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fperaton-servicenow-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fperaton-servicenow-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/peraton-servicenow-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fperaton-servicenow-development-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3938996}},{"tool":"search_jobs","arguments":{"company":"peraton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3938996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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