{"id":2038334,"url":"https://alion.io/job/peraton-sitec-servicenow-systems-engineer-macdill-afb","title":"SITEC - ServiceNow Systems Engineer - MacDill AFB","company":{"id":722,"name":"Peraton","domain":"peraton.com","url":"https://alion.io/company/peraton","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0.071,"time_to_fill_p50_days":10,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":104000,"max":166000,"currency":"USD","period":"year","gross":null,"usd_annual":166000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CyberArk","optional":false},{"name":"ITIL","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"Least Privilege","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-10-07T16:58:52Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-25T04:47:30Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Responsibilities\nPeraton requires Systems Engineers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 EOM. This position is located at MacDill AFB in Florida.\nThe purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.\nDesign, engineer, deploy, and sustain ServiceNow Discovery and Service Mapping to automate CI population across on-premises and air-gapped enclaves supporting the accredited environment.\nMaintain MID Server infrastructure - including clustering, load balancing, and placement across network segments and security enclaves - to ensure reliable, authorized coverage of the discoverable estate.\nConfigure and maintain Discovery schedules, behaviors, probes, sensors, and patterns for horizontal discovery of servers, network devices, storage, load balancers, and virtualization/hypervisor platforms.\nDevelop, extend, and troubleshoot Discovery patterns using Pattern Designer to support non-standard, legacy, and mission-specific infrastructure not covered by out-of-the-box content.\nImplement top-down Service Mapping (pattern-, tag-, and traffic-based) to build application service maps and accurately capture upstream and downstream dependencies.\nManage secure credential handling through the ServiceNow Credential and External Credential Store (e.g., CyberArk), enforcing least-privilege access and DoD security requirements for discovery scanning.\nTune the Identification and Reconciliation Engine (IRE), CI identifiers, and reconciliation rules so that Discovery serves as an authoritative source and duplicate or orphaned CIs are prevented at the point of entry.\nDiagnose and resolve Discovery faults, including ECC queue backlogs, probe/sensor and pattern operation failures, port/protocol and firewall issues, and MID Server connectivity or capacity problems.\nAlign discovered CI classes, relationships, and dependencies to the ServiceNow Common Service Data Model (CSDM) across the Foundation, Design, Manage, and Technical Services domains as applicable.\nIntegrate additional authoritative and third-party data sources through import sets, IntegrationHub, and Service Graph Connectors, reconciling all inputs into a single trusted CI record via IRE.\nEstablish, monitor, and report Discovery coverage, schedule performance, and resulting CMDB Health outcomes; drive systemic root-cause fixes rather than record-level corrections.\nSupport Authority to Operate (ATO) and Risk Management Framework (RMF) activities by ensuring Discovery output accurately reflects the accredited system boundary and that MID Servers and credentials satisfy applicable security controls.\nPartner with Change and Configuration Management to validate that discovered relationships and impact analysis are accurate before changes are approved.\nProduce and maintain Discovery design documentation, architecture diagrams, runbooks, standard operating procedures, and work instructions.\nQualifications\nRequired Qualifications:\nMin 12 years with HS degree, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, 3 years with PhD\nDoD 8570 IAT II Certification \nMust be DoW 8140 compliant under the Work Role Code 451 - System Administrator - Intermediate level or higher \nDoD SECRET clearance with the ability to obtain TS/SCI clearance\nExpertise in MID Servers, Discovery schedules, probes, sensors, patterns, and Service Mapping.\nStrong expertise in IRE, CI identification, reconciliation, and de-duplication.\nExperience securing and operating Discovery in segmented and air-gapped networks.\nExpertise applying CSDM to map infrastructure, application services, and business services.\nExperience integrating third-party data sources using Import Sets, IntegrationHub, and Service Graph Connectors.\nExperience supporting Change and Configuration Management, relationship accuracy, and impact analysis.\nStrong documentation, mentoring, and compliance reporting skills.\nDesired Qualifications:\n3 years of IT experience, including working directly with ServiceNow Discovery, Service Mapping, and the CMDB.\nWorking knowledge of ServiceNow ITOM fundamentals: MID Servers, ECC queue, probes/sensors, patterns, Discovery schedules, IRE, and CMDB Health.\nHands-on scripting for custom probes, sensors, and pattern operations (JavaScript), with a working understanding of PowerShell and shell/SSH for host interrogation.\nFamiliarity with the Common Service Data Model (CSDM) and Service Mapping concepts.\nITIL 4 Foundation certification and ServiceNow CMDB/Discovery fundamentals, plus a solid grasp of the Configuration Management process.\nStrong analytical and troubleshooting skills \nExperience with on-premises or air-gapped ServiceNow deployments \nServiceNow certifications such as CSA, CIS-Discovery, or CIS-ITOM.\nExperience with cloud and virtualization discovery (e.g., VMware, AWS, Azure) and container/Kubernetes discovery.\nFamiliarity with ITAM, SAM, and HAM\nPeraton Overview\nPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.\nTarget Salary Range\n$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEO\nEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.","description_format":"text","description_chars":7109,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","National Security","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-07T16:58:52Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.771,"p_room":0.45,"age_days":17,"expected_fill_days":10,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":166000,"is_top_pay":true},"html_url":"https://alion.io/job/peraton-sitec-servicenow-systems-engineer-macdill-afb","json_url":"https://alion.io/job/peraton-sitec-servicenow-systems-engineer-macdill-afb.json","meta":{"generated_at":"2026-10-25T06:53:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9697,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":722},"rest":"https://alion.io/mcp/rest/get_company?id=722"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fperaton-sitec-servicenow-systems-engineer-macdill-afb"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fperaton-sitec-servicenow-systems-engineer-macdill-afb"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fperaton-sitec-servicenow-systems-engineer-macdill-afb"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/peraton-sitec-servicenow-systems-engineer-macdill-afb\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fperaton-sitec-servicenow-systems-engineer-macdill-afb"}]}