{"id":4296510,"url":"https://alion.io/job/percepta-it-automation-engineer","title":"IT Automation Engineer","company":{"id":7944,"name":"Percepta","domain":"percepta.com","url":"https://alion.io/company/percepta","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":190,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Okta","optional":false},{"name":"Windows","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"Anthropic","optional":true},{"name":"Git","optional":true},{"name":"Python","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-11-13T19:46:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T01:31:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nPercepta’s mission is to transform critical institutions with applied AI. We care that industries that power the world (e.g. healthcare, manufacturing, energy) benefit from frontier technology.\nTo make that happen, we embed with industry-leading customers to drive AI transformation. We bring together:\nForward-deployed expertise in engineering, product, and research\n\nMosaic, our in-house toolkit for rapidly deploying agentic workflows\n\nStrategic partnerships with Anthropic, McKinsey, AWS, companies within the General Catalyst portfolio, and more\n\nOur team is a quickly growing group of Applied AI Engineers, Embedded Product Managers and Researchers motivated by diffusing the promise of AI into improvements we can feel in our day to day lives.\nPercepta is a direct partnership with General Catalyst, a global transformation and investment company.\nAbout The Role\nWe’re building Percepta’s IT function from the ground up with automation and self-service at its core. Our goal isn’t to close more tickets. It’s to need fewer tickets in the first place, so we never solve the same problem twice.\nIdentity, access requests, approvals, and provisioning already run through Serval and Okta. As an Automation Engineer, you’ll build the next layer: smarter lifecycle workflows, AI-powered support that can understand a request, gather context, and resolve it safely, and automated endpoint provisioning. You’ll work directly with the head of IT, who will mentor you and set priorities, and you’ll partner with People Ops, Security, Engineering, and employees across the company.\nThis is a builder role with real operational ownership. About 70% of your time goes to automation and engineering, and about 30% to hands-on workplace technology.\nWhat You'll Do\nImprove employee lifecycle automation (onboarding, offboarding, role changes) across Okta, Serval, and our SaaS stack\n\nExpand Serval self-service, access requests, and automated troubleshooting\n\nBuild AI-enabled workflows that triage requests, gather context, and execute approved resolutions\n\nFind recurring problems, propose solutions, and measure results: fewer repetitive tickets, less manual intervention, faster provisioning, and more reliable automations\n\nOver time, take increasing ownership of our automation systems, including workflow development, integrations, reliability, and documentation\n\nWhat We’re Looking For\nAt least 3+ years of experience in IT field\n\nYou’ve built automations that people actually use, whether at work, in an internal tools role, or in serious personal projects\n\nFamiliarity with Okta, SSO, or SCIM\n\nExperience with Apple or Windows device management (MDM)\n\nAI-native curiosity: you build with AI tools and have the judgment to verify their output, test it, and know when something needs human review\n\nOwnership and fast learning: you don’t wait for instructions, and you ask “why are we still doing this manually?”\n\nGood security judgment, especially around access control and privileged actions\n\nWillingness to support employees and work with physical workplace technology (devices, networking, AV)\n\nBonus If You Have\nExperience with Serval or similar workflow and service automation platforms\n\nSolid scripting, API, and debugging fundamentals (Python or similar)\n\nExperience with HRIS APIs\n\nFamiliar with Terraform, Git, or AWS exposure\n\nExperience evaluating AI agents or setting up automated workflow tests\n\nAbout Our Team\nAs an organization, Percepta is committed to inclusion and belonging, and our people are our greatest investment! We’re working against an incredibly ambitious mission. It won’t be easy, but it will likely be the most fulfilling work of your career.\nIn addition to competitive compensation, equity, 401(k) matching, comprehensive health and family benefits, and lunch every day, we offer a culture built on autonomy and trust. We strongly believe that the boldest solutions come from teams who dream bigger together, and that means bringing in people from every kind of background, experience, and path. We are an office-first team that values the impact of in-person collaboration, but we focus on outcomes over outputs-believing that we are each responsible for solving the \"whole problem\" to make our customers win.\nIf you don't check every box on this description but you care deeply about the problems we're tackling, seeking the truth, and wanting to own outcomes alongside a team that has your back, then we want to hear from you! We know self-doubt keeps great people from applying, so please don't count yourself out before we've had the chance to meet you. Tackling the hardest problems takes a range of perspectives in the room, and we believe that's how we build something truly game-changing.\nOur company values are more than just words on a page. They inform how our team shows up every day:\nOur Values\nDream bigger: We have the unique privilege of taking on the most ambitious problems and we should chase them with optimism, responsibility, and genuine belief that we can make it happen. We have to embrace the hard things when no one else will.\nHeart in the game: What we're doing matters and we have to give a shit. Internally, that means fixing badness when you find it. Externally, it means honoring the trust our customers place in us with their most important problems. This isn’t a 9-5, nor is it a job we’re ever going to monitor your hours. We promise to put work in front of you that matters and in return, we ask you to promise to care.\nWin for the customer: Everyone is an engineer and the job of an engineer is to deliver outcomes, not outputs. Everything we do-the products we build, the partnerships we launch, the strategy we set-exists to make our customers successful. Delivery is the strategy.\nMake the call: Organizations are only as strong as the pace at which they make decisions. Everyone at Percepta should feel empowered to commit and shape the ambiguity in front of them. But \"make the call\" cuts both ways: make the decision and make the phone call. High-agency decision-making only works with high-bandwidth communication and we commit to never operate in silos.\nIntensity with kindness: We believe in excellence in execution, candor in feedback, ruthlessness in prioritization, and survivalist urgency. We also believe you don't need to be an asshole to deliver on any of this. The trust built through shared kindness and vulnerability is what makes the intensity sustainable.\nPercepta is proud to be an equal opportunity employer and we evaluate every qualified applicant on their merits and give equal consideration for employment regardless of race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, veteran or uniformed service status, age, or any other characteristic protected under applicable law. Percepta provides reasonable accommodations to qualified applicants and employees in accordance with federal and applicable state law.","description_format":"text","description_chars":6962,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-11-14T01:31:01Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":190,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T04:05:51Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/percepta-it-automation-engineer","json_url":"https://alion.io/job/percepta-it-automation-engineer.json","meta":{"generated_at":"2026-11-14T04:05:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6485,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7944},"rest":"https://alion.io/mcp/rest/get_company?id=7944"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpercepta-it-automation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpercepta-it-automation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpercepta-it-automation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/percepta-it-automation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpercepta-it-automation-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4296510}},{"tool":"search_jobs","arguments":{"company":"percepta.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4296510},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}