{"id":3715676,"url":"https://alion.io/job/percepto-account-manager","title":"Account Manager","company":{"id":4430153,"name":"Percepto","domain":"percepto.com","url":"https://alion.io/company/percepto-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Physical AI","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:33:15Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T20:00:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nPhysical AI for Mission Critical Operations.\nPercepto is the Physical AI platform for continuous infrastructure visibility. Our mission is to give asset operators one certainty: nothing changes without them knowing first.\nWe orchestrate autonomous and remote data capture across drones, sensors and other systems into one continuously verified, always-current picture of every asset an operator is accountable for. Periodic inspections force operators to assume everything is fine; continuous visibility replaces assumption with certainty.\nOur solutions:\nAxion - the Physical AI platform: a continuously verified model of every asset, the AI and the workflow.\nAIM - the autonomous mission control for every Percepto and third party drone and docking station.\nRanger - the autonomous capture layer that keeps AIM's picture current without sending people into the field.\nHarbor - the autonomous station that lets Ranger fly continuously with no one on site.\nPercepto holds a nationwide FAA Beyond Visual Line of Sight (BVLOS) waiver, supports EPA-aligned methane inspection workflows, and is trusted by Fortune 500 energy operators across oil and gas, electric utilities, solar and heavy industry.\nPercepto is consolidating its engineering, manufacturing, assembly and remote operations center in the United States: built for American infrastructure, and increasingly built here. This role sits at the center of how we tell that story to the US market.\nThe role\nSummary. Owns the day-to-day relationship, retention and QBR/EBR cadence for a book of smaller customer accounts, and supports the account's AE on expansion.\nResponsibilities\nKeep every account in the book flat or growing in ARR through the year\nSchedule and complete a QBR each quarter and an EBR twice a year for every account\nBe the customer's first point of contact; coordinate Support & Ops to meet SLAs\nSpot expansion signals (new sites, use cases, drones, AIM) and bring in the account's AE\nKeep account plans, health scores and activity current in HubSpot\nTake on new smaller customers as they pass the AE's first 90 days\nHow success is measured: accounts flat or growing, QBR/EBR completion, company new-ARR goal (MBO-based plan, no commission).\nRequirements\n3+ years in account management or customer success for B2B technology\nStrong organizer who can run a recurring meeting cadence across several accounts\nClear communicator with operations and site-level customer teams\nExperience in energy, utilities or industrial markets preferred\nWhy join Percepto\nShape the voice of a Physical AI company as it builds its future in the US.\nWork on technology that keeps critical energy infrastructure safer and more reliable, and takes people out of harm's way.\nTell the story of a platform with real proof behind it: a nationwide FAA BVLOS waiver and Fortune 500 customers.\nHigh ownership and visibility, working directly with the CMO and executive team.\nBenefits: medical/dental/vision with company premium allowance, Health Reimbursement & Savings Accounts, 401(K) Plan\nPaid Time Off\nGreat team and supportive environment\nCareer growth and opportunity\nEqual opportunity\nPercepto is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.","description_format":"text","description_chars":3423,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Drones & UAVs","Computer Vision","Drone AI"],"lifecycle":[{"event":"open","at":"2026-11-04T00:40:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":157500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":35,"reasons":["conf:3","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/percepto-account-manager","json_url":"https://alion.io/job/percepto-account-manager.json","meta":{"generated_at":"2026-11-06T20:05:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4005,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430153},"rest":"https://alion.io/mcp/rest/get_company?id=4430153"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpercepto-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpercepto-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpercepto-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/percepto-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpercepto-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3715676}},{"tool":"search_jobs","arguments":{"company":"percepto.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3715676},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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