{"id":878978,"url":"https://alion.io/job/perionnetwork-senior-technical-account-manager-americas","title":"Senior Account Manager - Publishers (AMERICAS)","company":{"id":687911,"name":"Perion Network","domain":"perionnetwork.com","url":"https://alion.io/company/perionnetwork","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Montreal, Canada","Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":96000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":161},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T07:10:50Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-18T17:42:57Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Perion is a global advertising technology company delivering solutions to the biggest brands and publishers around the globe across search, social media and display, video, CTV, and programmatic DOOH.\nHome to an award-winning technology solution -- with our unique data-driven AI/ML based technologies, we deliver and optimize hundreds of terabytes of data and billions of events per day. We’re working with dozens of sources to provide a superior experience across screens and platforms, including mobile, video, social and native.\nEnglish version below \nResponsable Senior, Comptes Techniques - Programmatique (Amériques)\nL'activité DOOH de Perion développe son réseau d'éditeurs à travers les Amériques, et les relations qui soutiennent cette croissance nécessitent une attention toute particulière. Il s'agit d'un rôle orienté client au cœur de notre plateforme SSP (Supply Side Platform), où vous gérerez les relations avec les éditeurs, de leur intégration jusqu'au développement des ventes additionnelles (upsell). Vous agirez à titre de point de contact technique et stratégique pour les éditeurs et les agences de la région. Ce poste allie sens commercial et connaissance pratique de la plateforme : nous recherchons précisément une personne capable de transformer une simple discussion de support en une opportunité de croissance. \nCe que vous ferez\nGérer au quotidien les relations avec les éditeurs dans toutes les Amériques, en agissant comme leur principal contact technique et stratégique sur la plateforme SSP DOOH de Perion.\n\nOffrir des formations sur la plateforme aux éditeurs et aux agences afin de leur permettre d'optimiser l'utilisation de nos outils en libre-service et de notre infrastructure technologique.\n\nIdentifier et concrétiser des opportunités de ventes additionnelles (upsell), en présentant aux éditeurs des produits côté offre (supply-side) adaptés à leurs besoins commerciaux.\n\nSoutenir le flux de transactions (deal flow) et résoudre les problèmes techniques en étroite coordination avec les équipes des opérations côté demande (demand-side) et l'équipe des ventes.\n\nTrier, gérer et assurer le suivi jusqu'à leur résolution des signalements de bogues et des problèmes techniques soumis par les éditeurs.\n\nCollaborer avec l'équipe des finances pour les questions de facturation, en servant de relais entre les éditeurs et les parties prenantes internes.\n\nCe que nous recherchons\n5 ans d'expérience avérée en gestion de comptes (Account Management), gestion de comptes techniques (Technical Account Management), succès éditeur (Publisher Success) ou dans un rôle similaire en contact direct avec la clientèle au sein du secteur de l'AdTech ou de la publicité programmatique.\n\nExpérience préalable sur le plan technique avec des plateformes SSP, DSP ou d'autres outils de publicité programmatique.\n\nCapacité démontrée à gérer et à développer de manière autonome des relations avec des éditeurs ou des agences.\n\nExpérience pratique de la résolution de problèmes techniques liés à la diffusion publicitaire (ad serving), aux identifiants de transactions (Deal IDs) ou à l'offre programmatique.\n\nExcellentes aptitudes en communication, avec une capacité avérée à vulgariser des concepts techniques pour un public non technique.\n\nMaîtrise parfaite de l'anglais, à l'oral comme à l'écrit.\n\nMaîtrise du français et de l'anglais, à l'oral comme à l'écrit. La maîtrise de l'anglais est requise pour assurer la couverture et la gestion du marché des Amériques (incluant les États-Unis) et interagir avec l'ensemble des interlocuteurs régionaux et internationaux\nAtouts\nExpérience préalable dans la vente de lecteurs d'affichage numérique (digital signage players) et de serveurs publicitaires (ad servers), ou dans la formation des éditeurs à ces outils.\n\nExpérience préalable avec des inventaires DOOH, des transactions programmatiques garanties (Programmatic Guaranteed) ou des structures de transactions sur places de marché privées (PMP).\n\nBonne connaissance de l'optimisation du rendement côté offre (yield optimization) et des stratégies de gestion d'inventaire.\n\n____________________________________\nSenior Account Manager (AMERICAS)\nPerion's DOOH business is growing its publisher base across the Americas, and the relationships that underpin that growth need serious attention. This is a client-facing role at the center of our Supply Side Platform, where you'll own publisher relationships from onboarding through to upsell, acting as the technical and strategic point of contact for publishers and agencies across the region. It's a role that blends commercial instincts with hands-on platform knowledge, and the ability to turn a support conversation into a growth opportunity is exactly what we're looking for. \nWhat you'll be doing\nOwn day-to-day relationships with publishers across the Americas, serving as their primary technical and strategic contact on the Perion DOOH SSP\nDeliver platform training to publishers and agencies, ensuring they're equipped to get the most out of our self-serve tools and tech stack\nIdentify and act on upsell opportunities, introducing publishers to additional supply-side products that fit their business needs\nSupport deal flow and troubleshoot technical issues in close coordination with demand-side ops and sales teams\nTriage and manage platform bug reports and technical issues raised by publishers, seeing them through to resolution\nPartner with the finance team on billing inquiries, acting as the bridge between publishers and internal stakeholders\nWhat we're looking for\n5 years of Account Management of proven experience in a technical account management, publisher success, or similar client-facing role within adtech or programmatic advertising\nPrevious experience working with SSP, DSP, or other programmatic platforms at a technical level\nProven ability to manage and grow publisher or agency relationships independently\nPrevious experience troubleshooting technical issues related to ad serving, deal IDs, or programmatic supply\nStrong communication skills with the ability to translate technical concepts for non-technical audiences\nFluent in both English and French, written and spoken. English proficiency is required to cover and serve the Americas market (including the US) and communicate with regional and international stakeholders\nNice to have\nPrevious experience selling or training publishers on digital signage players and ad servers \nPrevious experience working with DOOH inventory, programmatic guaranteed deals, or private marketplace (PMP) deal structures\nFamiliarity with supply-side yield optimization and inventory management strategies","description_format":"text","description_chars":6645,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United 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