{"id":2170675,"url":"https://alion.io/job/perkinelmer-administrative-coordinator","title":"Administrative Coordinator","company":{"id":20344,"name":"PerkinElmer","domain":"perkinelmer.com","url":"https://alion.io/company/perkinelmer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oss, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":51000,"period":"year","method":"role_country_seniority_unknown","sample_n":138},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-11-01T13:58:34Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.\nJob Title\nAdministrative CoordinatorLocation(s)\nOssJob Description\nThis is a fixed term position for 6 months, with possibility to make it permanent in 2027\nWorking hours: 08:00 am - 04:30 pm or 08:30 am to 05:00 pm\n32 - 40 hours per week\nMust be able to work on Fridays\nThe OneSource On-Site Administrative Coordinator provides first level customer contact for scheduled and unscheduled equipment maintenance and repairs, provides purchase orders to Original Equipment Manufacturer/Third Party Vendors (OEM/TPV) for services not covered in program schedules entitlements both for TPV and On-site Service Engineers to meet service level agreement (SLA) requirements, assists the customer with requests for equipment adds, deletes or changes and provides vendor expediting services to and from the equipment location as required.\nResponsibilities:\n3rd parties/OEM’s and PerkinElmer (PE) maintain on-site service Planning\nRespond to service requests in a timely manner, utilizing standard global processes.\nResponsible to schedule service entitlements with PE engineers and TPV providers to meet performance due dates and SLA completion rates.\nCreate vendor purchase orders for services not covered in program following PE approval guidelines.\nFollow up to ensure that all questions/requests/customer commitments are responded to or resolved to the customer’s satisfaction.\nCollect required customer and equipment data to initiate the move, add, change process, and to assist completion of the chargeback process.\nCommunicate with and provide basic technical and administrative backup support to the other on-site teams as required.\nReview closed call reports, Correct Level I outliers and assist obtaining reasons for Level 2 outliers\nResponsible for signing in 3rd parties /OEM’s engineers and collecting the service reports; executing escalation procedures as necessary for 3rd parties/OEM’s; doing the necessary entries inside PE Maintenance Management System (SAP) and if required in customer MMS; planning processes and providing input so that the customer's required maintenance will take place according to maintenance plan; along with controlling and adjusting maintenance failures so that the repair services are performed according to the agreed KPIs\nContract management / planning assistance\nResponsible for the monitoring of the purchased service maintenance contracts in SAP\nAssist OneSource Customer Operations (OSCO) purchase in Quote creation / demand for the OneSource business utilizing standard global processes.\nAssist OSCO in Equipment Record creation with line item detail required to schedule service\nAssist OSCO in manage the change control process for equipment adds, deletes and changes\nSupport Laboratory Relocation, Laboratory IT and Scientific Services projects through equipment creation, service call creation, and coordination with the field teams. Result: Providing proper administration for the Maintenance Plan.\nInvoicing assistance\nResponsible for asking repair quotes to 3rd parties/OEM’s\nObtain and Review TPV service reports utilizing the standard global process, to confirm completeness and assist OSCO that work performed matches the invoiced amount.\nAssist OSCO in Identifying equipment and activities not included in the OneSource agreement and assist OSCO to prepare the events for customer chargeback invoicing.\nAssisting OSCO in resolving billing errors for manage service events.\nComplete SAP documentation with labor and travel costs, parts quantity, detail and cost.\nRequirements:\nStrong PC and Microsoft Windows skills\nFamiliarity with use of any order management software (SAP)\nHigh school level education or equivalent background built with practical experience in similar job\nDemonstrated ability to provide customer service via telephone\nLanguages: Dutch and English both spoken and written\nKnowledge of French would be nice to have but not required\nFamiliarity with pharmaceutical R&D chemistry lab operations","description_format":"text","description_chars":4496,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laboratory Equipment","Scientific & Lab Software"],"lifecycle":[{"event":"open","at":"2026-10-09T11:54:58Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.406,"p_room":0.55,"age_days":38,"expected_fill_days":29,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/perkinelmer-administrative-coordinator","json_url":"https://alion.io/job/perkinelmer-administrative-coordinator.json","meta":{"generated_at":"2026-11-01T16:20:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20344},"rest":"https://alion.io/mcp/rest/get_company?id=20344"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fperkinelmer-administrative-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fperkinelmer-administrative-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fperkinelmer-administrative-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/perkinelmer-administrative-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fperkinelmer-administrative-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2170675}},{"tool":"search_jobs","arguments":{"company":"perkinelmer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2170675},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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