{"id":1984526,"url":"https://alion.io/job/perplexity-ai-billing-operations-lead","title":"Billing Operations Lead","company":{"id":3,"name":"Perplexity AI","domain":"perplexity.ai","url":"https://alion.io/company/perplexity","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":34,"ghost_share":0,"stale_share":0.794,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":185000,"currency":"USD","period":"year","gross":null,"usd_annual":185000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Perplexity","optional":false}],"status":"live","first_seen_at":"2026-10-06T23:59:41Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-28T02:03:38Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Perplexity is looking for an experienced Billing Operations Manager to join our Finance and Accounting team as we scale our enterprise business. You will own the enterprise billing lifecycle, translating complex commercial agreements into accurate, timely invoices and building the processes and controls that support our growth.\nThis is a hands-on role working closely with Deal Desk, Enterprise Sales, Legal, and Customer Success. The ideal candidate combines strong billing and systems expertise with sound judgement, a customer-focused approach, and the ability to bring structure to a fast-moving environment.\nResponsibilities\nEnterprise and reseller billing: Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing in accordance with executed agreements.\n\nContract review: Partner with Enterprise Sales and Deal Desk to review nonstandard billing terms before contracts are signed, assess operational feasibility, and route exceptions for approval.\n\nComplex billing arrangements: Translate approved pricing and contractual terms into billing configurations and schedules, including seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears.\n\nBilling inquiries and disputes: Serve as the primary point of contact for enterprise billing questions from customers and internal teams. Investigate discrepancies, coordinate approved credits and rebills, and address underlying causes to prevent recurring issues.\n\nReconciliations and close support: Reconcile contract, subscription, and usage data to billing output and investigate any billing discrepancies. Support month-end close and audits through billing completeness checks, reconciliations, and supporting documentation.\n\nIntegration management: Identifying and resolving any billing system integration failures.\n\nCustomer Success and renewal support: Partner with Customer Success, Enterprise Sales, and Deal Desk on renewals, expansions, and changes to customer commitments. Prepare seat, usage, and billing analyses; calculate renewal credits and true-ups; and translate approved agreements into accurate subscription, credit, and invoice updates. Coordinate the resolution of billing issues that could delay renewals or disrupt the customer experience.\n\nRequirements\nBachelor’s degree or higher in Accounting or Finance.\n\n7+ years of experience in billing operations, order management, order-to-cash, revenue operations, or a related finance function, including hands-on ownership of enterprise SaaS or subscription billing.\n\nBilling expertise: Demonstrated ability to interpret complex customer agreements and translate them into accurate billing schedules, invoices, and adjustments, including subscription and usage-based arrangements.\n\nSystems proficiency: Hands-on experience with NetSuite, Salesforce, tax engines, and subscription or usage-based billing platforms, with the ability to investigate issues across connected systems.\n\nAccounting fundamentals: Working knowledge of accounts receivable, deferred revenue, and revenue-recognition concepts, including ASC 606.\n\nResourcefulness, detail-oriented and a motivation for solving problems and finding solutions.\n\nExcellent communication skills, as frequent interaction with both internal and external stakeholders will be required.\n\nAbility to multi-task and prioritize effectively in a fast-paced environment.","description_format":"text","description_chars":3502,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","Search Engines","Foundation Models","AI Search"],"lifecycle":[{"event":"open","at":"2026-10-07T01:30:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 18","filings_12m":18,"filings_prev_12m":10,"green_card_filings_12m":0,"median_offered_wage_usd":212500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":20,"expected_fill_days":52,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":185000,"is_top_pay":true},"html_url":"https://alion.io/job/perplexity-ai-billing-operations-lead","json_url":"https://alion.io/job/perplexity-ai-billing-operations-lead.json","meta":{"generated_at":"2026-10-28T03:50:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5045,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3},"rest":"https://alion.io/mcp/rest/get_company?id=3"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fperplexity-ai-billing-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fperplexity-ai-billing-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fperplexity-ai-billing-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/perplexity-ai-billing-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fperplexity-ai-billing-operations-lead"}]}