{"id":3810356,"url":"https://alion.io/job/persistent-systems-customer-access-solution-architect","title":"Customer Access Solution Architect","company":{"id":59479,"name":"Persistent Systems","domain":"persistent.com","url":"https://alion.io/company/persistent-systems","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"A","score":88,"open_postings":112,"ghost_share":0.018,"stale_share":0.402,"repost_share":0.063,"time_to_fill_p50_days":43,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"MPLS","optional":false},{"name":"PKI","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-16T08:00:12Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T03:40:27Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Persistent\nWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 18 of the Fortune 50 companies, 7 of the 10 top US banks, 9 of the 10 technology companies, and numerous innovators across the healthcare ecosystem.\nOur disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 26 sequential quarters of growth with $487.6M in Q4 FY26 revenue, up 7.8% Q-o-Q and 20.0% Y-o-Y. Our 29,500+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We received five awards at the ISG (Information Services Group) Provider Lens Awards 2026 and, for the second year in a row, were awarded the Growth Honor of the Year at the Everest Group Elevate 2026.\nAbout Position:\nThe Customer Access Solution Architect will be a key member of the Solution Architecture team, responsible for technology choices and solution design across multiple products and services. This role focuses on enabling external customers to connect, authenticate, and integrate with our services. As a technical leader, you will research, analyze, propose, and architect solutions that align with the business and technology needs of the enterprise, acting as a trusted partner to the business.\nRole: Customer Access Solution Architect\nLocation: Bridgewater,New Jersey, USA\nExperience: 8 to 12 Years\nJob Type: Full-Time Employment\nWhat You'll Do:\n5+ years of architecture or engineering experience in a complex, multi-platform distributed environment.\nStrong problem-solving, oral and written communication skills, including experience with executive presentations.\nIn-depth knowledge of current technology, industry standards, frameworks, and emerging technology trends.\nAbility to relate architectural decisions and recommendations to business needs.\nStrong organizational skills to manage competing priorities and multiple concurrent activities.\nPartner with senior leadership of internal business lines, customer entities, and infrastructure providers to identify business needs.\nShape IT vision by offering strategic and tactical technical solutions along with a transition roadmap for realization.\nDefine strategic direction regarding technologies, standards, processes, and current/target state architectures across the enterprise.\nEnsure customer access solutions adhere to strategic direction in terms of technologies, standards, and processes.\nCollaborate with technology, business, and governance areas to outline large transformation programs and deliver solutions.\nWork with other Enterprise, Platform, Security, Data, and Infrastructure Architects to design and deliver solutions.\nGuide the organization in incorporating architecture design patterns, system best practices, and standards in architecture, security, and infrastructure.\nEvaluate new technologies and vendors, conducting vendor evaluations, proof of concepts, and recommending solutions for improvement.\nDemonstrate leadership and agility when responding to change or working with ambiguity.\nExpertise You'll Bring:\nExperience in designing highly secure and resilient solutions for Web, API, File Delivery, and Messaging access.\nExperience designing solutions for hybrid architectures spanning traditional data centers, cloud service providers, and SaaS solutions.\nKnowledge of networking concepts including DNS, Load Balancer, Network Security & Routing, DDoS, VPN, and MPLS VPM based Private Networks.\nKnowledge of Public Key Infrastructure PKI, Digital Certificates, Encryption, and Digital Signing.\nExperience defining future state strategy and architecture principles in support of business roadmaps.\nExperience developing reference architecture, principles, and standards.\nStrong understanding of Customer Connectivity solutions related to Private Networks, Access Management, and System Integration.\nBill Payments industry experience is a plus.\nWAN and cloud connectivity with security experience is a plus.\nBachelor’s degree in Computer Science, Information Systems, Systems Analysis, or related experience.\nExtensive experience as a Customer Access Solution Architect, designing customer-focused solutions.\nAbility to drive innovative solutions that address customer needs and business requirements.\nStrong focus on aligning solution architecture with enterprise strategic goals.\nProven ability to influence and collaborate effectively with diverse stakeholders.\nConfident presentation and communication skills to articulate ideas, recommendations, and architectural direction.\nBenefits:\nCompetitive salary and benefits package\nCulture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications\nOpportunity to work with cutting-edge technologies\nEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awards\nAnnual health check-ups\nInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents\nValues-Driven, People-Centric & Inclusive Work Environment:\nPersistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.\nWe support hybrid work and flexible hours to fit diverse lifestyles.\nOur office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.\nIf you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment\nLet's unleash your full potential at Persistent -persistent.com/careers\n\"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.\"","description_format":"text","description_chars":6427,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Hybrid work","Insurance 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