{"id":3853971,"url":"https://alion.io/job/persistent-systems-noc-engineer","title":"NOC Engineer","company":{"id":59479,"name":"Persistent Systems","domain":"persistent.com","url":"https://alion.io/company/persistent-systems","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"A","score":88,"open_postings":112,"ghost_share":0.018,"stale_share":0.402,"repost_share":0.063,"time_to_fill_p50_days":43,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-29T08:11:27Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T03:40:27Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About Persistent\nWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 18 of the Fortune 50 companies, 7 of the 10 top US banks, 9 of the 10 technology companies, and numerous innovators across the healthcare ecosystem.\nOur disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 26 sequential quarters of growth with $487.6M in Q4 FY26 revenue, up 7.8% Q-o-Q and 20.0% Y-o-Y. Our 29,500+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We received five awards at the ISG (Information Services Group) Provider Lens Awards 2026 and, for the second year in a row, were awarded the Growth Honor of the Year at the Everest Group Elevate 2026.\nAbout Position:\nWe are seeking a skilled and customer-focused Senior NOC Engineer to join our Network Operations Center team. In this role, you will be responsible for ensuring the availability, performance, and reliability of critical network services across a 24x7 operational environment. The ideal candidate will have strong expertise in incident management, network monitoring, DNS, and troubleshooting large-scale SaaS or hosted environments. You will collaborate with engineering, operations, and customer-facing teams to resolve incidents, improve service quality, and deliver exceptional customer experiences.\nRole: NOC Engineer\nLocation: All Persistent Locations\nExperience: 8 to 12 Years\nJob Type: Full-Time Employment\nWhat You'll Do:\nMonitor network health, performance, and service availability across enterprise and SaaS environments.\nProvide surveillance and operational support during assigned shifts, including weekends, overnight coverage, and rotational schedules.\nTroubleshoot network, application, and infrastructure issues while ensuring timely resolution.\nAct as Incident Commander during major incidents and network events.\nFollow established Incident Management processes and drive incident resolution activities.\nMeet network availability, MTTR, SLA, and ticket management objectives.\nPerform proactive monitoring and trend analysis to identify recurring issues and improvement opportunities.\nCollect, analyze, and interpret operational data to support troubleshooting and service reliability initiatives.\nCollaborate with carrier partners and third-party vendors to resolve network connectivity and service issues.\nWork closely with engineers, developers, program managers, and quality teams to implement operational improvements.\nProvide real-time communication and status updates to internal teams, customers, and stakeholders.\nEscalate critical issues appropriately and coordinate resolution efforts across multiple teams.\nMaintain operational documentation, incident reports, and knowledge base articles.\nContribute to continuous improvement initiatives focused on operational efficiency and customer satisfaction\nExpertise You'll Bring:\n8-12 years of experience in Network Operations, Technical Support, NOC, Operations Engineering, or related environments.\nBachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.\nStrong understanding of DNS concepts, services, and troubleshooting methodologies.\nExperience working within SaaS, cloud-hosted, or managed services environments.\nProven experience in Incident Management, Major Incident handling, and Incident Command responsibilities.\nStrong understanding of network operations and service monitoring practices.\nAbility to troubleshoot issues under pressure while maintaining service-level commitments.\nExcellent analytical, problem-solving, and root-cause analysis skills.\nStrong customer service orientation and commitment to operational excellence.\nExperience working within fast-paced, highly available production environments.\nExcellent verbal and written communication skills.\nAbility to collaborate effectively with technical and non-technical stakeholders.\nWillingness to participate in a 24x7 shift-based operational model.\nBenefits:\nCompetitive salary and benefits package\nCulture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications\nOpportunity to work with cutting-edge technologies\nEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awards\nAnnual health check-ups\nInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents\nValues-Driven, People-Centric & Inclusive Work Environment:\nPersistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.\nWe support hybrid work and flexible hours to fit diverse lifestyles.\nOur office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.\nIf you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment\nLet's unleash your full potential at Persistent -persistent.com/careers\n\"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.\"","description_format":"text","description_chars":5915,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Hybrid work","Insurance coverage"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-06T05:06:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":43,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/persistent-systems-noc-engineer","json_url":"https://alion.io/job/persistent-systems-noc-engineer.json","meta":{"generated_at":"2026-11-07T03:46:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9152,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59479},"rest":"https://alion.io/mcp/rest/get_company?id=59479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpersistent-systems-noc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpersistent-systems-noc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpersistent-systems-noc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/persistent-systems-noc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpersistent-systems-noc-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3853971}},{"tool":"search_jobs","arguments":{"company":"persistent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3853971},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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