{"id":2806713,"url":"https://alion.io/job/persistent-systems-pam-support-engineer","title":"PAM Support Engineer","company":{"id":59479,"name":"Persistent Systems","domain":"persistent.com","url":"https://alion.io/company/persistent-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Woodbridge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":170000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":415},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Delinea","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"LDAP","optional":false},{"name":"Okta","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-09-07T08:21:43Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-18T09:41:59Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"About Persistent\nWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.\nOur disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026.\nAbout Position:\nWe are seeking an experienced PAM Support Engineer with strong expertise in Delinea Secret Server to support and maintain enterprise Privileged Access Management (PAM) services. The ideal candidate will be responsible for ensuring the security, stability, availability, and operational excellence of PAM platforms while supporting critical access management functions across the organization. This role requires hands-on experience with Delinea administration, troubleshooting, integrations, governance, and disaster recovery processes.\nRole: PAM Support Engineer\nLocation: Iselin, New Jersey, USA\nExperience: 7 to 10 Years\nJob Type: Full-Time Employment\nWhat You'll Do:\nEnsure 24x7 availability, reliability, and performance of core PAM services including password vaulting, remote access, and privileged session monitoring.\nManage day-to-day administration of Delinea Secret Server, including onboarding and offboarding privileged accounts and assets.\nConfigure and maintain account discovery, secret management, password rotation, session monitoring, and approval workflows.\nMonitor platform health, investigate alerts, and proactively address performance and availability issues.\nProvide L2/L3 operational support and troubleshoot PAM-related incidents, service requests, and access issues.\nAnalyze and resolve issues related to privileged sessions, account discovery jobs, connectors, and authentication services.\nIntegrate Delinea with enterprise systems including Active Directory, LDAP, SIEM, ITSM, MFA, and Identity Management solutions.\nAdminister authentication, authorization, and access control policies within the PAM environment.\nSupport and maintain integrations with Splunk, Okta, and other security platforms.\nPerform root cause analysis and implement corrective actions for recurring incidents.\nManage disaster recovery activities including failover testing, recovery validation, rollback procedures, and DR documentation.\nParticipate in audits, compliance reviews, and access governance activities.\nMaintain operational documentation, runbooks, standard operating procedures, and platform configurations.\nCollaborate with security, infrastructure, application, and IAM teams to strengthen privileged access controls.\nExpertise You'll Bring:\n7-10 years of overall IT experience with at least 6 years of hands-on experience in Privileged Access Management.\nStrong hands-on experience supporting Delinea Secret Server environments in enterprise organizations.\nExpertise in privileged account onboarding, account discovery, password rotation, vault administration, and policy configuration.\nExperience troubleshooting Delinea platform issues, authentication failures, connector issues, discovery jobs, and privileged session management challenges.\nStrong knowledge of Active Directory, LDAP, authentication protocols, and identity services.\nExperience integrating PAM solutions with SIEM, ITSM, MFA, IAM, and directory services.\nUnderstanding of PAM governance, security controls, access reviews, audit support, and compliance reporting.\nExperience supporting highly available and mission-critical PAM environments.\nStrong incident management, root cause analysis, and problem-resolution capabilities.\nExperience managing disaster recovery testing, failover processes, and business continuity requirements.\nExcellent communication and stakeholder management skills.\nAbility to work independently and collaboratively in a fast-paced operational environment.\nBenefits:\nCompetitive salary and benefits package\nCulture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications\nOpportunity to work with cutting-edge technologies\nEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awards\nAnnual health check-ups\nInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents\nValues-Driven, People-Centric & Inclusive Work Environment:\nPersistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.\nWe support hybrid work and flexible hours to fit diverse lifestyles.\nOur office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.\nIf you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment\nLet's unleash your full potential at Persistent -persistent.com/careers\n\"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.\"","description_format":"text","description_chars":6264,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Growth opportunities","Hybrid work","Insurance coverage"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Health Care","Information Technology","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-18T06:19:37Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.608,"p_room":0.36,"age_days":41,"expected_fill_days":26,"reasons":["conf:3","win:tail","crowd:brand"],"computed_at":"2026-10-18T13:12:37Z"},"pay":null,"html_url":"https://alion.io/job/persistent-systems-pam-support-engineer","json_url":"https://alion.io/job/persistent-systems-pam-support-engineer.json","meta":{"generated_at":"2026-10-18T13:12:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59479},"rest":"https://alion.io/mcp/rest/get_company?id=59479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpersistent-systems-pam-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpersistent-systems-pam-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpersistent-systems-pam-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/persistent-systems-pam-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpersistent-systems-pam-support-engineer"}]}