Senior Business Analyst

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries.

About Position:

We are seeking a highly skilled Senior Business Analyst with strong experience in Intelligent Automation and Robotic Process Automation (RPA) initiatives. The ideal candidate will have extensive expertise in Automation Anywhere, process analysis, and business transformation programs. You will work closely with business stakeholders, automation developers, solution architects, and project teams to identify automation opportunities, define business requirements, and support the successful delivery of enterprise automation solutions. This role requires a blend of business analysis, process optimization, stakeholder management, and automation expertise to drive operational efficiency and digital transformation initiatives.

• Role: Senior Business Analyst - Automation
• Location: Pune
• Experience: Between 8 to 12 Years
• Job Type: Full Time Employment

What You'll Do:

• Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities.
• Gather, document, and validate business requirements for automation initiatives.
• Design and support the implementation of automation solutions using Automation Anywhere.
• Conduct process discovery workshops and process assessments to identify automation feasibility.
• Analyze existing business processes and recommend improvements through RPA and workflow automation.
• Work with developers and solution architects to translate business requirements into technical solutions.
• Create Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), process maps, and user stories.
• Support end-to-end RPA implementation projects and ensure alignment with business objectives.
• Participate in automation testing, validation, and user acceptance testing activities.
• Monitor automation performance and identify opportunities for optimization and continuous improvement.
• Facilitate communication between business users and technical teams throughout the project lifecycle.
• Document automation workflows, process changes, and operational procedures.
• Participate in project planning sessions, sprint reviews, and status meetings.
• Track project progress and provide regular updates to stakeholders and project leadership.
• Stay current with emerging automation technologies, industry trends, and best practices.

Expertise You'll Bring:

• 8 to 12 years of experience in Business Analysis, Process Improvement, Digital Transformation, or Automation initiatives.
• Strong hands-on experience with Automation Anywhere and enterprise automation programs.
• Proven experience in Robotic Process Automation (RPA) implementation and business process automation.
• Strong business analysis capabilities including requirements gathering, documentation, and stakeholder management.
• Experience conducting process discovery, process mapping, and workflow optimization activities.
• Knowledge of software development lifecycle (SDLC) and Agile delivery methodologies.
• Understanding of automation frameworks, governance models, and operational best practices.
• Familiarity with automation lifecycle management and bot implementation methodologies.
• Working knowledge of programming languages such as Python, Java, or C#.
• Experience with SQL databases and data analysis concepts.
• Familiarity with cloud technologies and modern enterprise application environments.
• Knowledge of other RPA platforms such as UiPath or Blue Prism is an added advantage.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Ability to work effectively with business users, technical teams, and senior leadership.
• Experience delivering automation initiatives within enterprise environments.
• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related discipline.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."