{"id":2806714,"url":"https://alion.io/job/persistent-systems-servicenow-developer-2","title":"ServiceNow Developer","company":{"id":59479,"name":"Persistent Systems","domain":"persistent.com","url":"https://alion.io/company/persistent-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"B","score":84,"open_postings":80,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"NLP","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-11T09:03:19Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-19T14:16:55Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"About Persistent\nWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.\nOur disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026.\nAbout Position:\nWe are looking for an experienced ServiceNow Developer with 6+ years of expertise in designing, developing, and implementing enterprise-grade ServiceNow solutions. The ideal candidate will have strong experience in ServiceNow Platform Development, Virtual Agent, Now Assist (GenAI), AI Search, Predictive Intelligence, and workflow automation. This role involves building intelligent automation capabilities, enhancing digital self-service experiences, and delivering scalable solutions that drive operational efficiency across the organization.\nRole: ServiceNow Developer\nLocation: All Persistent Locations\nExperience: 6 to 10 Years\nJob Type: Full-Time Employment\nWhat You'll Do:\nDesign, develop, configure, and support ServiceNow platform applications and enterprise solutions.\nImplement and customize ServiceNow Virtual Agent conversations, topics, integrations, and conversational experiences.\nConfigure and enhance ServiceNow Now Assist (Generative AI) capabilities across ITSM, HRSD, and other ServiceNow modules.\nDevelop AI-powered workflows using Flow Designer, IntegrationHub, AI Search, and automation tools.\nBuild and maintain custom ServiceNow applications, Service Catalog items, Record Producers, workflows, and approval processes.\nDesign intelligent automation solutions for incident management, service requests, employee self-service, and operational workflows.\nDevelop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and platform customizations.\nCreate and optimize REST and SOAP integrations with third-party applications and enterprise systems.\nConfigure and support Predictive Intelligence models for ticket categorization, routing, recommendations, and operational insights.\nCollaborate with business stakeholders, architects, and technical teams to gather requirements and translate them into scalable solutions.\nParticipate in platform upgrades, patching activities, release management, and instance administration.\nEnsure platform performance, security, governance, and scalability in accordance with ServiceNow best practices.\nContribute to Agile delivery teams through sprint planning, development, testing, and solution design reviews.\nSupport continuous improvement initiatives through innovation, automation, and adoption of AI-driven capabilities.\nExpertise You'll Bring:\nStrong hands-on experience in ServiceNow Platform Development and customization.\nExtensive experience with ITSM, HRSD, ITOM, CMDB, Knowledge Management, and Service Catalog modules.\nExpertise in Service Portal and Employee Center implementation and enhancements.\nStrong knowledge of Catalog Management, Workflow Automation, and process optimization.\nExperience developing solutions using Flow Designer and IntegrationHub.\nHands-on experience with Automated Test Framework (ATF).\nExpertise in ServiceNow Virtual Agent implementation, configuration, and optimization.\nStrong understanding of ServiceNow Now Assist (GenAI) capabilities and AI-powered service management solutions.\nExperience working with AI Search, Predictive Intelligence, Prompt Engineering, and AI-driven automation.\nKnowledge of AI Agent development, Conversational AI design, NLP concepts, and chatbot implementations.\nStrong programming experience using JavaScript and ServiceNow Glide APIs.\nExpertise in Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and ACL development.\nExperience designing and implementing REST API, SOAP API, and MID Server integrations.\nKnowledge of cloud platforms such as Azure and AWS.\nExperience integrating ServiceNow with Microsoft Teams, Jira, SAP, Active Directory, and other enterprise applications.\nStrong understanding of ServiceNow architecture, governance, security, and platform best practices.\nExcellent problem-solving, analytical, stakeholder management, and communication skills.\nAbility to design scalable, reusable, and maintainable enterprise solutions.\nExperience working within Agile and Scrum-based delivery environments.\nSelf-motivated professional with strong ownership, collaboration, and leadership capabilities.\nBenefits:\nCompetitive salary and benefits package\nCulture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications\nOpportunity to work with cutting-edge technologies\nEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awards\nAnnual health check-ups\nInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents\nValues-Driven, People-Centric & Inclusive Work Environment:\nPersistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.\nWe support hybrid work and flexible hours to fit diverse lifestyles.\nOur office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.\nIf you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment\nLet's unleash your full potential at Persistent -persistent.com/careers\n?Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.?","description_format":"text","description_chars":6900,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Growth opportunities","Hybrid work","Insurance coverage"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Health Care","Information Technology","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-18T06:19:37Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.513,"p_room":0.75,"age_days":37,"expected_fill_days":39,"reasons":["conf:3","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/persistent-systems-servicenow-developer-2","json_url":"https://alion.io/job/persistent-systems-servicenow-developer-2.json","meta":{"generated_at":"2026-10-19T17:24:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13209,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59479},"rest":"https://alion.io/mcp/rest/get_company?id=59479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpersistent-systems-servicenow-developer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpersistent-systems-servicenow-developer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpersistent-systems-servicenow-developer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/persistent-systems-servicenow-developer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpersistent-systems-servicenow-developer-2"}]}