{"id":2788222,"url":"https://alion.io/job/persistent-systems-servicenow-developer","title":"ServiceNow Developer","company":{"id":59479,"name":"Persistent Systems","domain":"persistent.com","url":"https://alion.io/company/persistent-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Bootstrap","optional":false},{"name":"Confluence","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-08T11:12:32Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T20:26:58Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"About Persistent\nWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.\nOur disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026.\nAbout Position:\nWe are looking for an experienced ServiceNow Developer with strong expertise in ServiceNow ITOM, FSM, HRSD, CMDB, Discovery, Service Mapping, and platform integrations. The ideal candidate will be responsible for designing, developing, implementing, and supporting enterprise-scale ServiceNow solutions while driving platform modernization, CMDB governance, automation, and operational excellence.\nRole: ServiceNow Developer\nLocation: All Persistent Locations\nExperience: 5 to 8 Years\nJob Type: Full-Time Employment\nWhat You'll Do:\nDesign, develop, implement, and maintain ServiceNow solutions across ITOM, ITSM, FSM, HRSD, ITAM, CMDB, Discovery, and Service Mapping modules.\nConfigure and enhance workflows, Flow Designer processes, business rules, UI actions, catalog items, and platform automation capabilities.\nDevelop and maintain custom applications, reusable components, integrations, and platform enhancements.\nBuild, administer, and continuously improve CMDB architecture to ensure data quality, accuracy, and compliance with CSDM standards.\nLead CMDB integration initiatives using Service Graph Connectors, Integration Hub, Discovery, and automated data ingestion frameworks.\nConfigure and manage Identification and Reconciliation Engine (IRE), reconciliation strategies, data source priorities, and governance processes.\nImplement and support ServiceNow Discovery including MID Servers, probes, sensors, patterns, classifiers, schedules, and identification rules.\nDesign and maintain Service Mapping solutions to accurately identify business services and infrastructure dependencies.\nSupport integrations between ServiceNow and cloud platforms, monitoring tools, identity management systems, asset management platforms, and third-party applications.\nCollaborate with Server, Cloud, Infrastructure, Network, Security, and Application teams to drive platform adoption and implementation success.\nTroubleshoot and resolve Discovery, Service Mapping, CMDB, integration, and platform-related issues.\nMonitor platform performance and optimize CMDB Health Dashboards, Discovery, Service Mapping, and Service Graph integrations.\nDevelop CMDB governance frameworks, data quality standards, remediation strategies, and compliance controls.\nConduct assessments and reviews of configuration management processes and identify improvement opportunities.\nPartner with business stakeholders and third-party vendors to evaluate and implement new ServiceNow capabilities.\nCreate technical documentation, architecture diagrams, configuration guides, support documentation, and operational runbooks.\nParticipate in Agile ceremonies, sprint planning, backlog grooming, release planning, and deployment activities.\nProvide production support and ensure platform availability, scalability, reliability, and performance.\nExpertise You'll Bring:\n5?8 years of overall IT experience with strong expertise in ServiceNow development, administration, and implementation.\nExtensive hands-on experience with ServiceNow ITOM, FSM, HRSD, Discovery, Service Mapping, CMDB, and ITSM solutions.\nStrong understanding of CMDB architecture, governance, administration, and data modeling best practices.\nProven experience implementing and supporting Common Service Data Model (CSDM).\nExpertise in Service Graph Connectors, Integration Hub, and automated CMDB data ingestion frameworks.\nDeep understanding of Identification and Reconciliation Engine (IRE), reconciliation rules, data-source management, and configuration governance.\nExperience designing and managing Discovery schedules, MID Servers, probes, sensors, patterns, classifiers, and identification rules.\nStrong knowledge of ServiceNow Event Management and ITOM best practices.\nExperience integrating ServiceNow with enterprise applications, cloud environments, monitoring platforms, IAM solutions, and third-party systems.\nHands-on development experience using JavaScript, Glide APIs, Script Includes, Business Rules, UI Policies, Client Scripts, Flow Designer, AngularJS, Bootstrap, and Jelly.\nStrong knowledge of REST APIs, SOAP Web Services, XML, JSON, HTML, CSS, and HTTP protocols.\nUnderstanding of enterprise infrastructure including servers, cloud platforms, databases, virtualization, networking, storage, and end-user computing environments.\nExperience using Jira, Confluence, Visio, Lucidchart, Microsoft Teams, and related collaboration tools.\nStrong understanding of ITIL processes, Service Management, Asset Management, Configuration Management, and operational governance.\nProven ability to analyze complex business and technical requirements and implement scalable enterprise solutions.\nStrong troubleshooting, analytical, and problem-solving abilities.\nExcellent communication, stakeholder management, and documentation skills.\nExperience working within global enterprise environments and distributed teams.\nAbility to mentor junior developers and provide technical leadership across projects and programs.\nBenefits:\nCompetitive salary and benefits package\nCulture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications\nOpportunity to work with cutting-edge technologies\nEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awards\nAnnual health check-ups\nInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents\nValues-Driven, People-Centric & Inclusive Work Environment:\nPersistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.\nWe support hybrid work and flexible hours to fit diverse lifestyles.\nOur office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.\nIf you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment\nLet's unleash your full potential at Persistent -persistent.com/careers\n?Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.?","description_format":"text","description_chars":7746,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Growth opportunities","Hybrid work","Insurance coverage"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Health Care","Information Technology","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-17T17:06:51Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.608,"p_room":0.45,"age_days":39,"expected_fill_days":26,"reasons":["conf:2","win:tail","comp:brand"],"computed_at":"2026-10-17T22:42:13Z"},"pay":null,"html_url":"https://alion.io/job/persistent-systems-servicenow-developer","json_url":"https://alion.io/job/persistent-systems-servicenow-developer.json","meta":{"generated_at":"2026-10-17T22:42:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":774,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59479},"rest":"https://alion.io/mcp/rest/get_company?id=59479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpersistent-systems-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpersistent-systems-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpersistent-systems-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/persistent-systems-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpersistent-systems-servicenow-developer"}]}