{"id":2796816,"url":"https://alion.io/job/persistent-systems-support-engineer-3","title":"Support Engineer","company":{"id":59479,"name":"Persistent Systems","domain":"persistent.com","url":"https://alion.io/company/persistent-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zwayam","truth_index":{"grade":"A","score":89,"open_postings":79,"ghost_share":0,"stale_share":0.456,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":28000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false},{"name":"DLP","optional":true},{"name":"DNS","optional":true},{"name":"PowerShell","optional":true},{"name":"TCP/IP","optional":true}],"status":"live","first_seen_at":"2026-05-29T09:42:56Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T01:46:38Z","board_verified":true,"closed_at":null,"days_open":145,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":143},"description":"About Persistent\nWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.\nOur disruptor?s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix?Assessment 2026 and Software Product Engineering PEAK Matrix?Assessment 2026.\nAbout Position:\nWe are seeking an experienced L2 Support Engineer for Microsoft 365 to provide advanced technical support, troubleshooting, and administration across O365 services. This role serves as an escalation point for L1 teams, ensuring high-quality service delivery and smooth operations within the Microsoft 365 ecosystem.\nRole: L2 Support Engineer ? 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