# Customer Service Executive

Customer Support Executive – Voice / Chat / Blended ProcessJob Location: Sector V, Kolkata, West Bengal Job Type: Full-Time | Work from Office Salary: ₹15,000 – ₹20,000 per month (In-hand) Job DescriptionWe are hiring enthusiastic and customer-oriented Customer Support Executives for Voice, Chat and Blended processes, including E-commerce Customer Service. Candidates with excellent English communication skills and a willingness to work in a dynamic customer service environment are encouraged to apply. Key ResponsibilitiesHandle customer queries through Voice, Chat or Blended channels. Assist customers with E-commerce-related queries, orders, deliveries, returns and refunds. Provide accurate information and effective solutions to customer concerns. Maintain professional communication and ensure customer satisfaction. Follow company guidelines and achieve assigned performance targets. Eligibility CriteriaBoth Freshers and Experienced candidates are eligible. Must be fluent in English (spoken and written). Good communication and interpersonal skills. Basic computer knowledge. Must be comfortable working in rotational shifts. Immediate joiners preferred. Salary & BenefitsIn-hand Salary

- **Id**: 4279828
- **Url**: <https://alion.io/job/perts-customer-service-executive>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Kolkata, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T18:42:54Z
- **Last verified at**: 2026-11-13T18:42:54Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1621
- **Description truncated**: no
- **Benefits**: Health insurance
- **Relocation offered**: no
- **Industries**: Commerce, Education, Higher Education, Nonprofits & Foundations

## Company

- **Id**: 2333253
- **Name**: PERTS
- **Domain**: perts.net
- **Url**: <https://alion.io/company/perts>
- **Size band**: 11-50
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Salary

- **Min**: 200000
- **Max**: 350000
- **Currency**: INR
- **Period**: year
- **Gross**: yes
- **Usd annual**: 3733

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-13T20:09:30Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 30
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-14T00:07:14Z

## Pay

- **Stated usd annual**: 3733
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.