{"id":2976469,"url":"https://alion.io/job/pet-food-experts-operations-supervisor-3pl","title":"Operations Supervisor| 3PL","company":{"id":2458392,"name":"Pet Food Experts","domain":"petfoodexperts.com","url":"https://alion.io/company/petfoodexperts","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Suwanee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-10-20T21:25:24Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T20:53:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nJoin the Pack at Pet Food Experts!\nWith a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.\nAt Pet Food Experts (PFX), we do more than distribute the best pet products-we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.\nThe Operations Supervisor oversees the 3PL team and ensures efficient, accurate order fulfillment. This role is responsible for maintaining high standards in product stacking and staging, supporting 3PL processes in alignment with company expectations, and driving results within established timelines. The Operations Supervisor is a strong, goal-oriented leader who develops their team, upholds quality, and champions Pet Food Experts’ vision and strategy in all daily operations\nSchedule: Monday-Friday: 5am Start\nCompensation: $70,000-$80,000/year\nApplication Deadline: No deadline\nWhat You'll Do:\nEmbodies and models PFX’s core values of Family, Inclusion, Curiosity, Humility, and Dependability.\nSupervise, train, and mentor the Outbound team, fostering a positive and productive work environment through hands-on coaching and development.\nOversee order fulfillment, loading, and 3PL processes, ensuring quality through quality control checks, efficiency, and on-time delivery to meet customer requirements\nCoordinate repairs with relevant departments and enforce quality control checks to uphold safety and efficiency standards.\nEnsure Enforce all safety regulations and company policies to ensure a safe working environment.\nLead and adapt to organizational changes, fostering a culture of continuous improvement. while leveraging data for decision making.\nConduct pre-shift meetings (stretch) to communicate priorities, monitor morale, and provide hands-on coaching to guide employee success.\nPartner with other departments to optimize warehouse practices\nWhat We Need:\nA commitment to PFX’s core values: Family, Inclusion, Curiosity, Humility, and Dependability\nStrong verbal and written communication skills; able to give clear direction and resolve conflict professionally\nCertified to operate warehouse equipment (forklift, reach truck, electric pallet jack)\nKnowledge of warehouse safety protocols and occupational hazards\nAble to work independently and as part of a team\nProven ability to lead, motivate, and develop high-performing teams\nProficient in WMS, inventory control, and Google Workspace\nFamiliar with barcode systems, voice-pick technology, and EDI (preferred)\nSkilled in planning, prioritizing, and managing daily operations\nExperience in recruiting, training, and building a positive team culture\nWilling to work extended hours and mentor others as needed\nAble to read and understand English, including numbers and written instructions\nWant to go beyond the job description? Follow @LifeatPFX to explore employee spotlights, real team moments, and an authentic look at how our culture comes to life across our network.\nAll employment offers are contingent on passing a criminal background check.\nPet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.","description_format":"text","description_chars":3727,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Wholesale","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-10-21T04:57:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":75,"reasons":["conf:3","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/pet-food-experts-operations-supervisor-3pl","json_url":"https://alion.io/job/pet-food-experts-operations-supervisor-3pl.json","meta":{"generated_at":"2026-10-26T01:05:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1398,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2458392},"rest":"https://alion.io/mcp/rest/get_company?id=2458392"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpet-food-experts-operations-supervisor-3pl"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpet-food-experts-operations-supervisor-3pl"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpet-food-experts-operations-supervisor-3pl"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pet-food-experts-operations-supervisor-3pl\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpet-food-experts-operations-supervisor-3pl"}]}