{"id":3007765,"url":"https://alion.io/job/petco-senior-analyst-operations-process","title":"Senior Analyst Operations Process","company":{"id":4676,"name":"Petco","domain":"petco.com","url":"https://alion.io/company/petco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1877},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Photoshop","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"MicroStrategy","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-23T18:06:07Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Want to help pets live their best lives?\nWe’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.\nOur core values capture that spirit as we work to improve lives by doing what’s right for pets and people.\nPet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.\nFoster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.\nLet’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.\nAbout Petco:\nWe’re proud to be \"where the pets go\" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.\nPosition Purpose\nThe Operations Planning & Store Processes team is responsible for expense control, profit enhancement, increasing sales and improving customer service and partner satisfaction through the use of analytical and reporting tools.\nWithin the team, you are the analytics expert that guides our strategic focus for various business units, leverages advanced analytical techniques, and translates complex methodologies and analyses into clear insights, compelling visualizations, and tangible actions that can be executed by the business.\nEssential Job Functions\nThe incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.\nLeverage advanced analytical techniques and programming languages to mine through massive data to uncover drivers of performance. Independently develop relationships with keystakeholders and identify new analyses to better understand initiative effectiveness, customer and partner responses, and ultimately uncover opportunity to enhance overall experience.\nPerform in depth analyses and modeling for various workforce management initiatives, including topics such as wage rate influences, staffing recommendations, and other impacts to workforce management.\nInfluence strategic decisions and create accurate financial models based on deep customer/partner behavior analyses and the assessment and thorough understanding of complex business initiatives, with tangible recommendations to optimize customer/partner acquisition/retention, and financial/operational performance.\nIdentify and introduce new methods to solve complex business problems, and perform in-depth analysis and data mining.\nUtilize exceptional communication skills to present findings across the business by effectively translating complex data and analysis into clear insights, opportunities, and tangible business recommendations; regular updates to senior leadership required.\nDevelop automated dashboards and build compelling data visualizations that effectively measure, track, and quantify changes in customer and partner metrics.\nManage complex long-term projects from initial scoping through full execution and training with inputs from a variety of cross-functional teams (IT, Merchandising, Marketing).\nDisplay deep intellectual curiosity, creativity, and commitment to learning in order to solve critical business problems and push the boundary of our capabilities.\nOther Duties and Responsibilities\nPerforms additional duties as required.\nNature of Supervision\nIncumbent is expected to make independent decisions in their functional areas that align with corporate objectives. Incumbent will be provided general direction from their Director, with little direct supervision.\nPlanning and Problem Solving\nExpected to plan, prioritize and complete multiple projects with varying deadlines under minimal supervision. The incumbent will regularly be required to use their judgment when preparing analyses and determining best approaches to solve broad business problems, ensuring that all risks and opportunities have been evaluated.\nImpact\nThe incumbent will help drive corporate strategies by ensuring customer and partner data is accurate, providing reports on key metrics to senior leaders, and working with the broader analytics team to provide timely insights that improve the customer and partner experience.\nSupervisory Responsibility\nNo direct reports. Incumbent will collaborate and lead cross-functional business projects.\nEducation/Experience\nBachelor’s degree in economics, statistics, math or related business field; Master’s preferred\nMinimum of 5 years of work experience in analytics capacity\nExperience with data warehouses, reporting tools, and statistical programming languages required (MicroStrategy, Tableau, SQL) required.\nExpert in Excel with advanced functions, pivots, lookups, macros, dashboards, etc.\nExperience building large data sets across disparate sources required.\nAdvanced reporting and presentation skills required (MicroStrategy, Tableau, PowerPoint, Adobe Photoshop/Illustrator)\nDemonstrated ability to learn new analytic and data manipulation techniques.\nExperience in the retail industry strongly preferred\nAbility to think conceptually and creatively about problems and solutions\nStrong interpersonal communication skills, verbal and written, required due to the nature and level of interaction with senior management\nDemonstrated ability to prioritize workload and ability to manage multiple projects while meeting deadlines\nCompetencies\nAnalyze Information - Gathers and analyzes the most critical information needed to understand problems. Identifies the key issues in complex or ambiguous problems. Breaks down problems into manageable components. Recognizes symptoms that indicate problems.\nDemonstrate Credibility - Follows through on commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.\nUse Appropriate Judgment - Makes sound decisions regarding everyday issues and problems. Chooses from alternatives based on consideration of pros, cons, tradeoffs, timing, and available resources. Evaluates the impact or consequences of actions and decisions (e.g., impacts on sales, customer satisfaction). Makes timely decisions regarding problems/issues requiring immediate attention..\nWork Environment\nThe majority of job duties are conducted while seated indoors at a computer terminal with little or no exposure to hazards. Occasional travel may be required for presentations, training, and conventions.\nContacts\nIncumbents in this position regularly interact with the senior officers of the company in both written and verbal forms. Incumbents must have the ability to influence, resolve conflict, negotiate and communicate with all levels of associates at Petco.\nPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.\nTo translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop\nPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:\nhttps://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop","description_format":"text","description_chars":8548,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-10-21T14:22:51Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.237,"p_room":0.28,"age_days":59,"expected_fill_days":4,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/petco-senior-analyst-operations-process","json_url":"https://alion.io/job/petco-senior-analyst-operations-process.json","meta":{"generated_at":"2026-10-23T19:22:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4676},"rest":"https://alion.io/mcp/rest/get_company?id=4676"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpetco-senior-analyst-operations-process"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpetco-senior-analyst-operations-process"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpetco-senior-analyst-operations-process"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/petco-senior-analyst-operations-process\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpetco-senior-analyst-operations-process"}]}