{"id":1310173,"url":"https://alion.io/job/petmate-manager-product-operations","title":"Manager, Product Operations","company":{"id":2273229,"name":"Petmate","domain":"petmate.com","url":"https://alion.io/company/petmate","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":208000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1752},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Master Data Management","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-06T18:44:00Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-09-26T18:52:41Z","board_verified":false,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Position Summary\nThe Product Operations Manager is responsible for ensuring the integrity, governance, and operational effectiveness of Petmate's product master data across all systems, channels, and customers. This role serves as the owner of product data standards, SKU lifecycle governance, item setup processes, and product hierarchy management while ensuring accurate syndication of product information to internal systems, customers, retailers, and external data partners.\nThis position leads the execution and continuous improvement of product data processes, oversees the annual SKU Rationalization program, participates as a key contributor to the monthly Inventory Optimization process, and manages the Master Data Specialist. The Product Operations Manager plays a critical role in ensuring product, pricing, and customer data structures are aligned across Oracle and related business systems to support operational execution, reporting accuracy, forecasting, inventory management, and commercial success.\nKey Responsibilities\nProduct Master Data Governance\nOwn enterprise product master data governance policies, standards, and procedures.\nEnsure product data accuracy, completeness, consistency, and timeliness across Oracle and connected business systems.\nEstablish and maintain product data management processes, controls, and audits.\nGovern product hierarchy, brand hierarchy, item status, and attribute standards.\nServe as the business owner for product data integrity and lifecycle management.\nPartner with IT and business stakeholders to identify and resolve master data issues and drive continuous process improvements.\nProduct Data Syndication & Customer Data Management\nEnsure product data is successfully syndicated and maintained across internal systems, retailers, distributors, marketplaces, customer portals, reporting tools, and data-sharing platforms.\nPartner with Sales, Marketing, Customer Service, and IT teams to ensure customer-facing product information remains accurate and current.\nDevelop processes to improve the speed and accuracy of product information flow between Petmate and external customers.\nLead initiatives to improve data quality and minimize product setup errors impacting customer ordering, product listings, inventory planning, and reporting.\nSKU Lifecycle & Annual SKU Rationalization\nOwn and lead the enterprise Annual SKU Rationalization process from analysis through implementation.\nCoordinate cross-functional participation from Product, Commercial, Finance, Supply Chain, Planning, and Operations teams.\nDrive SKU classification decisions, implementation timelines, system updates, and organizational communication.\nMonitor execution of transition, use-up, and obsolete inventory strategies.\nEnsure rationalization decisions are reflected appropriately within Oracle and related reporting systems.\nDeliver portfolio health metrics and recommendations to leadership.\nInventory Optimization Leadership\nServe as a core member of the monthly Inventory Optimization process.\nPartner with Planning, Sourcing, Supply Chain, Commercial, and Product teams to review inventory risks and SKU lifecycle status with objective to move flagged inventory to obsolete status.\nEnsure item statuses, transition codes, and inventory actions remain synchronized across systems.\nSupport inventory reduction initiatives and E&O management through accurate product data and lifecycle governance.\nPricing & System Governance\nAct as the Product team's lead business partner for item and pricing data structures within Oracle.\nPartner with Product, Finance, IT, and Commercial teams to ensure item master data supports pricing execution and customer pricing requirements.\nDrive governance of product attributes that impact list pricing, wholesale pricing, direct-import pricing, customer-specific pricing, reporting, and profitability analysis.\nProvide recommendations on system enhancements, data structures, and process improvements that enable efficient pricing administration.\nSupport future-state integration between product master data, costing, pricing, and customer-specific pricing structures.\nTeam Leadership\nDirectly manage and develop the Master Data Specialist.\nEstablish workload priorities, performance objectives, and development plans.\nCreate scalable processes, documentation, SOPs, and training materials.\nFoster a culture of accuracy, accountability, process discipline, and continuous improvement.\nCross-Functional Product Operations\nServe as the operational backbone supporting Product Management, Project Management, Supply Chain, Finance, Sales, and Marketing.\nIdentify opportunities to streamline data, reporting, and product lifecycle processes.\nLead special projects related to system enhancements, product governance, and operational excellence.\nDevelop KPIs and dashboards that measure data quality, item setup performance, SKU portfolio health, and process effectiveness.\nQualifications\nRequired\nBachelor's degree in Business, Supply Chain, Operations, Information Systems, Finance, Marketing, or related field.\n5+ years of experience in Product Operations, Master Data Management, Product Management Operations, Supply Chain Operations, or ERP Administration.\nExperience with ERP systems, preferably Oracle.\nStrong understanding of product lifecycle management, master data governance, inventory management, and pricing operations.\nAdvanced Excel and data analysis skills.\nDemonstrated project management and cross-functional leadership experience.\nPreferred\nExperience with SKU rationalization, portfolio management, or inventory optimization processes.\nExperience managing direct reports.\nFamiliarity with customer item setup, retailer product data requirements, and data syndication platforms.\nExperience working with reporting and analytics tools.\nSuccess Measures\nProduct master data accuracy and completeness.\nReduction in item setup and data-related errors.\nSuccessful execution of annual SKU Rationalization initiatives.\nImproved inventory quality and lifecycle management outcomes.\nTimely and accurate product data syndication to customers and systems.\nPricing and customer data integrity across Oracle and connected platforms.\nProcess efficiency gains and stakeholder satisfaction.\nDevelopment and performance of the Master Data Specialist.","description_format":"text","description_chars":6313,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Manufacturing","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-09-26T15:36:12Z"}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.492,"p_room":0.35,"age_days":52,"expected_fill_days":23,"reasons":["conf:34","win:tail"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/petmate-manager-product-operations","json_url":"https://alion.io/job/petmate-manager-product-operations.json","meta":{"generated_at":"2026-09-29T03:23:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3153,"day_limit":5000,"remaining_today":1847,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}