{"id":2538838,"url":"https://alion.io/job/pets-in-need-animal-care-supervisor","title":"Animal Care Supervisor","company":{"id":2323326,"name":"Pets In Need","domain":"petsinneed.org","url":"https://alion.io/company/petsinneed","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redwood City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":112000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4343},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T19:37:59Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-03T11:53:38Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"MISSION AND VISION STATEMENT\nPets In Need’s mission is to provide animals with loving care and lasting homes, to partner with communities striving to do the same, and to advance our no-kill legacy. Our vision is for animals to live in welcoming communities where they and their human companions are treated with care and compassion.\nPOSITION SUMMARY\nThe Animal Care Supervisor position is a crucial role at Pets In Need. Our Animal Care Team is responsible for the wellbeing of the animals in our care. The supervisor will work side by side with staff and volunteers to complete animal care technician duties, while managing work flow, assigning tasks to animal care staff and volunteers, conducting team huddle(s), scheduling staff breaks, monitoring calendars, animal movements, training staff and volunteers, maintaining animal care equipment and supplies, participating in the creation and development of departmental standard operating procedures, and lead collaboration with other departments and between the two locations.\nESSENTIAL DUTIES\nFollow established procedures governing safe work practices; to perform duties in a manner which assures the safetyof the animals, oneself, and others.\nProvide daily care, feedings, exercise, and enrichment for Pets In Need's shelter animals.\nClean and maintain animal living areas, animal bedding & furniture, all animal/shelter equipment, staff, and public areas.\nObserve shelter animals for any unusual symptoms that may be indicative of a medical or behavioral problem, document observations and report to proper channels.\nMedicate animals as instructed.\nSpeak to the public about personalities and traits to help facilitate adoptions.\nCrosstrain at both Pets In Need locations.\nAlways treat people and animals with respect, contribute to effective teamwork, promote staff cooperation, and foster public relations beneficial to Pet’s In Need.\nHelp facilitate the preparations for animals being transported to other locations, off-site appointments or to the wildlife center.\nWork cooperatively with volunteers and recognize the talent and commitment they bring to PIN.\nCollaborate with Foster Coordinators to house animals returning from foster.\nPerform other duties as assigned by the manager.\nESSENTIAL SUPERVISOR DUTIES\nPromote respectful communication, care for one another, accountability, and collaboration between PIN’s teams at all locations.\nOversee the daily cleaning and care for all animal areas including common shelter areas and exterior of the shelter.\nCollaborate with Animal Care Manger, Behavior Manager, Principal of Veterinary Medicine to implement and maintain high-quality care and enrichment programs for Pets in Need’s animals.\nEnsure that the animal care department is represented in shelter rounds, animal movements meetings, shelter ops meetings, department meetings, and general all staff meetings.\nCollaborate with Animal Care Manager to train and mentor, all animal care technicians and volunteers how to safely navigate the shelter, how to properly care for and safely handle Pets in Need’s animals.\nInitiate and conduct daily team huddle(s) onsite or virtually.\nAssign animal care technicians to jobs/daily tasks necessary to achieve optimal department efficiency.\nMaintain all animal care equipment and collaborate with Animal Care Manager and Facilities Manager for routine maintenance/repair of equipment.\nEstablish and maintain organization of supplies and equipment to optimize use of limited space, maximize convenience and efficiency for staff, and emphasize consistency for animal care staff who work at both locations.\nField questions regarding acceptance of donated animal care supplies, or equipment, and ensure proper handling & storage of donated items.\nCollaborate with Shelter Supervisors to maintain the appropriate volume of supplies needed to care for Pets in Need’s animals.\nCollaborate with fellow RVT Supervisors and Shelter Supervisors to maximize efficiency and consistency of processes at all PIN locations.\nEnsure staff compliance with completion of daily report cards.\nCollect and report departmental data as directed.\nAttend Quality of Life (QOL) meetings.\nCollaborate with Animal Care Manager to find solutions to address any operational concerns.\nCollaborate with Animal Care Manager with the creation or updating of standard operating procedures. \nProvide excellent customer service to visitors.\nQUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or abilities required.\nPHYSICAL REQUIREMENTS\nAbility to stand, bend, twist, stoop, push and pull, climb stairs, reach, and lift up to 50 lbs.\nFrequently twist, bend, stoop, squat, kneel.\nNo allergic conditions that would be aggravated when animals are present in the workplace.\nAbility to lift and move objects or animals weighing up to 50 pounds for short distances.\nSafely and humanely restrain animals.\nAbility to walk and handle large dogs up to 100lbs as well as socialize with cats and rabbits.\nCOMMUNICATION REQUIREMENTS\nMust be able to effectively read, write, and express information verbally in English and Spanish.\nAbility to comprehend and follow written and/or verbal instructions.\nCommunicate with the public and co-workers in a pleasant, courteous, and tactful manner at all times.\nWORKING CONDITIONS\nSchedule will be Thursday-Monday from 7:00am - 3:30pm in Palo Alto and Redwood City.\nHours: Daily reporting hours and days of the week can vary according to the needs of the shelter. Shifts start as early as 6AM and end as late as 7:30PM. Weekend and holiday work will be required. Punctuality and Attendance are critical to this position.\nAbility to travel between Redwood City and Palo Alto locations.\nClimbing stairs may be necessary.\nRegular sitting at computer stations and operation of electronic equipment.\nFrequent lifting, carrying objects weighing up to 50 pounds.\nExposure to disinfectant solutions, x-ray radiation, and anesthetic gases.\nPotentially subject to animal bites and scratches while handling animals.\nExposure to contagious and/or zoonotic diseases.\nConsistent exposure to animals and animal allergens with limited alternatives available.\nEXPERIENCE AND REQUIREMENTS\nHigh school diploma or equivalent.\nA minimum of 2 years experience caring for animals in a professional setting.\nA minimum of 2 years experience in leading a team.\nMust have and maintain a valid California driver's license with a good driving record.\nExperience handling or caring for a variety of exotics a plus!\nFear Free Shelter certification is required but can be obtained after start of employment.\nBe comfortable and skilled in working with a culturally diverse staff, volunteers and community.\nAffection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.\nMust understand and support Pets In Need's No Kill mission.\nKNOWLEDGE, SKILLS, ABILITIES, QUALITIES\nAbility to communicate in English and Spanish, both verbal and written.\nCommitment to PIN’s mission and vision.\nExcellent customer service skills.\nStrong planning, organizational, and problem-solving skills.\nGrowth mindset: able to acquire knowledge, learn new skills, and embrace and foster change.\nSelf-motivated, able to initiate and complete tasks alone or as part of a team.\nComputer proficiency, including shelter software, scheduling software, and Microsoft Office.\nKnowledge of normal cat and dog behavior.\nKnowledge of low stress handling and restraint techniques.\nFamiliarity with veterinary terminology and abbreviations.\nAble to successfully work with colleagues who represent a diversity of work, conflict resolution styles, and cultural and community backgrounds.\nWillingness to follow all safety guidelines, model safe work practices, and take immediate action to address any safety concerns that could put a staff member, volunteer, customer, animal, or the organization at risk.\nBENEFITS\nCompetitive hourly wage\nOutstanding benefits package including:Employer-matching retirement plan. Holidays, Vacation and Sick Time. Medical, Dental and Vision coverage\nPets In Need provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability.\nStatus, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nThis description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.\nConsistent with its obligations under the law, Pets In Need will provide reasonable accommodation to anyemployee with a disability who requires accommodation to perform the essential functions of his or her job.","description_format":"text","description_chars":8968,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-14T15:07:57Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.716,"p_room":0.55,"age_days":27,"expected_fill_days":23,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/pets-in-need-animal-care-supervisor","json_url":"https://alion.io/job/pets-in-need-animal-care-supervisor.json","meta":{"generated_at":"2026-11-03T13:06:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18088,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2323326},"rest":"https://alion.io/mcp/rest/get_company?id=2323326"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpets-in-need-animal-care-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpets-in-need-animal-care-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpets-in-need-animal-care-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pets-in-need-animal-care-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpets-in-need-animal-care-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2538838}},{"tool":"search_jobs","arguments":{"company":"petsinneed.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2538838},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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