Multimedia Designer

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Pets Best is a subsidiary of Doubtless. Pets Best offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.

Job Summary:

Pets Best is seeking a Multimedia Designer, reporting to the Senior Brand Manager and working closely with the UX Designer, the Multimedia Designer will play a key role in developing and producing high-performing marketing assets across digital, social, video, partner, and print channels.

This role is ideal for someone who combines strong visual design skills with exceptional attention to detail and production expertise. One day you may be developing ad creative for paid media campaigns. The next, you may be editing video for social channels, preparing partner collateral, or helping implement our new visual identity across the business. You'll create a range of assets that are both on-brand and optimized for performance.

Job Location: Remote - USA

Main Responsibilities:

Performance Marketing Creative

• Design digital advertising assets for paid media channels, including Meta, Google, display, and other acquisition channels.

• Create and resize assets across multiple formats and specifications.

• Collaborate with Performance Marketing and Content teams to develop ad variations and creative testing concepts.

• Ensure assets align with campaign goals while maintaining brand consistency.

• Support ongoing creative optimization efforts based on performance insights.

Social Media Design

• Design organic and paid social media content.

• Create static graphics, carousels, stories, reels cover art, and supporting social assets.

• Partner with content creators and social media stakeholders to bring ideas to life visually.

Video Editing & Motion Graphics

• Edit short-form video content for paid social, digital advertising, and marketing campaigns.

• Create motion graphics, text animations, and branded video elements.

• Work with b-roll footage, existing assets, and agency-produced content to develop compelling video creative.

• Export and optimize content for platform-specific requirements.

Brand & Creative Development

• Contribute to the rollout and implementation of Pets Best's evolving brand identity.

• Help translate brand guidelines into real-world marketing applications.

• Maintain high creative standards across all customer and partner-facing materials.

• Collaborate with external creative agencies on campaigns, assets, and design execution.

Partner & Print Marketing

• Design marketing materials for affinity, employer, and strategic partners.

• Create print collateral, sales materials, event signage, swag assets, one-pagers, presentations, and other marketing support materials.

• Ensure all materials meet brand, compliance, and production requirements.

Asset Management & Production

• Organize, maintain, and archive creative files and source assets.

• Prepare production-ready files for digital and print environments.

• Support asset management processes and help maintain an organized creative library.

• Manage multiple projects simultaneously while meeting deadlines and quality standards.

Basic Qualifications:

• 3+ years of graphic design experience in an in-house brand, agency, or marketing environment.

• Strong portfolio demonstrating digital advertising, social media, and brand design work.

• Advanced proficiency in Adobe Creative Suite, especially Photoshop, Illustrator, and InDesign.

• Experience creating marketing assets across multiple channels and formats.

• Strong production design and file preparation skills.

• Excellent attention to detail and organizational abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong communication and collaboration skills.

Preferred Qualifications:

• Experience editing short-form video content.

• Motion graphics experience using After Effects or similar tools.

• Experience working with performance marketing teams and paid media creative.

• Experience supporting brand launches or brand refresh initiatives.

• Familiarity with Figma.

• Experience in subscription, service, insurance, healthcare, financial services, pet, or consumer

Compensation:

National base pay range: $63,003 - $75,603 per year. Chicago base pay range: $69,303 - $83,163 per year. This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is not eligible for bonus or incentive pay. Base pay is one part of a total rewards package that includes the benefits listed below.

Interview Technology Notice:

Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use.

Text Messaging Notice:

If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”

#LI-Remote

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

Interview Technology Notice:

Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.

By continuing with the interview, you consent to this use.

Text Messaging Notice:

If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.

You may opt out of text communications at any time by replying “STOP.”