{"id":2198773,"url":"https://alion.io/job/pf-changs-sr-instructional-designer","title":"Sr. Instructional Designer","company":{"id":1790130,"name":"PF Chang's","domain":"pfchangs.com","url":"https://alion.io/company/pfchangs-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":326},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Photoshop","optional":false},{"name":"Adobe Premiere Pro","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-13T07:16:01Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At P.F. Chang’s, we take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience while delivering meaningful value for our guests, Team Members, and shareholders. Our vision is to be the most admired Pan-Asian restaurant company in the world.\nWe are seeking an experienced Sr. Instructional Designer to join our Learning & Development team at our Global Support Center in Scottsdale, Arizona.\nWhat You’ll Do:\nDesign and develop relevant, engaging learning materials, including videos, e-learning modules, workbooks, facilitator and instructor guides, presentations, assessments, and job aids.\nApply adult learning theory, instructional design methodology, accessibility considerations, and multimedia best practices to create effective learning experiences.\nUpdate and maintain existing curricula, content, and supporting materials to ensure accuracy, usability, operational relevance, and alignment with the P.F. Chang’s brand.\nPartner with Learning & Development, Operations, Culinary, Human Resources, and other cross-functional leaders to assess, prioritize, and address business and performance needs.\nCollaborate with subject matter experts to define learning objectives, validate content, and ensure the quality and accuracy of learning solutions.\nSupport the administration and ownership of the LMS, including content configuration and uploads, course assignments and enrollments, reporting, user troubleshooting, and coordination with HRIS and IT support partners.\nMaintain organized learning content, source files, project documentation, version control, and publishing standards.\nManage assigned learning projects from intake through launch, establishing timelines, coordinating reviews, communicating progress, and meeting deadlines.\nEvaluate learner feedback, assessment results, and available performance data to recommend improvements to learning content and delivery. \nStay informed of instructional design, learning technology, multimedia, and restaurant training trends, and recommend practical innovations that improve the learner experience.\nIdentify opportunities to streamline learning development and administration processes while maintaining quality and brand consistency.\nPerform other duties and support additional learning initiatives as assigned. \nWhat You’ll Bring:\nBachelor’s degree in instructional design, learning and development, education, communications, graphic design, or a related field, or equivalent relevant experience. \n3+ years of experience designing and developing instructional materials for adult learners. \nExperience using e-learning authoring and design tools such as Articulate 360, Storyline, Rise, Adobe Captivate, InDesign, Photoshop, Publisher, Adobe Premiere, or comparable software. \nExperience creating and editing multimedia content, including video, audio, graphics, and interactive learning assets. \nWorking knowledge of learning management systems, including content publishing, course assignments, reporting, and user support. \nExcellent written and verbal communication skills, with strong writing, editing, proofreading, and visual communication capabilities. \nStrong project management, organization, and time management skills, with the ability to manage multiple priorities and meet deadlines. \nHigh attention to detail, sound judgment, initiative, and the ability to work independently and collaboratively. \nStrong customer service and relationship-building skills, including the ability to gather input, influence partners, and respond constructively to feedback. \nLocation:\nThis is primarily an office-based position located at the P.F. Chang’s Global Support Center in Scottsdale, Arizona 85255. Candidates must currently reside in the greater Phoenix area and live within a reasonable commuting distance of the office.\nBring Your PRIDE:\nOur values guide how we work and lead:\nPassion - We bring energy, heart, and purpose to every plate, and every guest, every time.\nRespect - We treat our Team Members and guests as we want to be treated.\nInnovation - We remain curious, aspirational, and forward-thinking.\nDiscipline - We hold ourselves accountable to high standards and consistently deliver on our commitments.\nExcellence - We strive for perfection and aim higher in everything we do.\nBenefits We Offer:\n Comprehensive Benefits: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.\nPaid Vacation and Sick Time: 20 days per calendar year for full-time Global Support Center team members, prorated for new hires.\nPaid Holidays: 12 company-selected holidays plus 2 floating holidays per year.\nCompetitive Pay & Performance Incentives: Annual bonuses based on Company performance.\nProfessional Development: Tuition reimbursement for job related programs.\nLucky Cat Meal Card: Preloaded meal card for use at any corporate-owned P.F. Chang’s location.\nExclusive Discounts: Access exclusive employee discounts.\nSupportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.\nWhy work for us?\nBecause it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.\nApply Now\nSearch for jobs by keyword or location.\nGather your work history, and if applicable, prepare your resume for submission. \nClick “Apply Now” to submit your application.","description_format":"text","description_chars":5460,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning"],"lifecycle":[{"event":"open","at":"2026-10-09T20:27:25Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.818,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pf-changs-sr-instructional-designer","json_url":"https://alion.io/job/pf-changs-sr-instructional-designer.json","meta":{"generated_at":"2026-10-14T01:32:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2308,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1790130},"rest":"https://alion.io/mcp/rest/get_company?id=1790130"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpf-changs-sr-instructional-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpf-changs-sr-instructional-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpf-changs-sr-instructional-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pf-changs-sr-instructional-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpf-changs-sr-instructional-designer"}]}