{"id":2867034,"url":"https://alion.io/job/pfi-instore-new-business-development-manager","title":"New Business Development Manager","company":{"id":3791351,"name":"PFI InStore","domain":"pfiinstore.com","url":"https://alion.io/company/pfiinstore","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hazelwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2934},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T16:19:29Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T17:42:02Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Description\nPFI Instore | Account Management, Strategic Growth & New Customer Acquisition\nPosition Summary\nPFI Instore is seeking a strategic, results-driven New Business Development Manager responsible for managing and growing assigned customer accounts while actively identifying and securing new business opportunities.\nThis position combines the relationship management and accountability of an Account Manager with the proactive, growth-oriented mindset of a Business Development professional.\nApproximately 60-70% of the role will focus on managing and expanding existing customer relationships, with 30-40% dedicated to new customer acquisition.\nThe New Business Development Manager will serve as the primary commercial relationship owner for assigned accounts, supported by a Sales Support Manager who assists with daily customer service, project coordination, order management, and administrative execution.\nThe successful candidate will demonstrate a strong sense of ownership, a customer-first mindset, disciplined sales execution, and the ability to turn relationships into profitable, sustainable growth.\nThis is not simply an account maintenance role. We are looking for someone who can manage today's business while actively creating tomorrow's growth.\nKey Responsibilities\n1. Account Management & Strategic Growth (60-70%)\nServe as the primary relationship owner and point of accountability for assigned existing customers.\nManage day-to-day customer relationships, priorities, and business needs in partnership with the Sales Support Manager.\nBuild strong, trusted relationships with customer decision-makers, influencers, and stakeholders across multiple departments and levels.\nDevelop a deep understanding of each customer's business, merchandising strategies, challenges, competitive environment, and growth objectives.\nIdentify and pursue opportunities to increase PFI's share of business through new programs, product categories, brands, divisions, and locations.\nDevelop and execute strategic account plans with measurable growth objectives, defined actions, and timelines.\nProactively identify customer concerns, address issues, and coordinate internal resources to deliver timely solutions.\nMonitor account performance, revenue trends, contribution margins, and potential risks.\nConduct regular customer business reviews to evaluate performance, uncover opportunities, and strengthen relationships.\nBalance customer satisfaction with responsible stewardship of PFI's resources, profitability, and operational capabilities.\n2. New Customer Acquisition & Market Development (30-40%)\nIdentify, research, and pursue prospective customers aligned with PFI's capabilities and strategic growth priorities.\nDevelop and execute targeted prospecting strategies designed to generate qualified opportunities and profitable new business.\nBuild relationships with key decision-makers through direct outreach, referrals, networking, trade shows, and industry events.\nConduct discovery meetings, customer visits, product presentations, and factory tours.\nIdentify customer challenges and develop differentiated merchandising and display solutions.\nQualify prospects based on revenue potential, strategic fit, profitability, decision-making authority, and timing.\nManage opportunities through the entire sales cycle, from prospecting and discovery to proposal, negotiation, and close.\nLeverage PFI's broad manufacturing capabilities to create compelling customer value propositions.\nEstablish strategic partnerships and referral networks that generate incremental revenue opportunities.\n3. Sales Support Partnership & Cross-Functional Leadership\nWork closely with the assigned Sales Support Manager to ensure timely, accurate, and responsive customer service.\nEstablish clear roles, responsibilities, communication expectations, and priorities for account and project execution.\nProvide direction and customer context to Sales Support regarding account priorities, project requirements, deadlines, and customer expectations.\nCollaborate with Engineering, Design, Estimating, Operations, and Manufacturing to develop competitive solutions and resolve customer challenges.\nMaintain ownership of customer relationships, commercial decisions, and escalated issues while leveraging Sales Support for operational coordination.\nEnsure customer commitments are clearly communicated, documented, and executed.\nFoster a collaborative, respectful, and accountable working environment.\n4. Pipeline Management, Forecasting & Sales Discipline\nBuild and maintain a qualified sales pipeline representing at least three times the assigned annual growth target.\nMaintain accurate weekly CRM updates, including customer interactions, opportunity stages, anticipated revenue, next steps, and close dates.\nDevelop and update monthly territory and strategic account plans.\nConduct structured pre-call planning and post-call debriefs to improve customer engagement and opportunity conversion.\nMaintain accurate monthly revenue forecasts supported by documented customer activity and opportunity milestones.\nParticipate in weekly one-on-one meetings to review account performance, pipeline health, growth opportunities, risks, and action plans.\nPrioritize time and resources based on customer needs, strategic opportunities, revenue potential, and profitability.\nMaintain timely expense reports and required sales documentation.\nProactively identify performance gaps and implement corrective action plans.\nPerformance Expectations\nSuccess will be measured by the individual's ability to manage existing customer relationships, generate profitable growth, acquire new customers, and execute consistently.\nRevenue & Profitability\nGenerate $2 million in annualized net-new revenue within 12-18 months.\nDeliver targeted growth within assigned existing accounts.\nIdentify and convert new programs and product opportunities within existing customers.\nAchieve targeted contribution margin objectives by division.\nCustomer Relationship Management\nMaintain strong customer relationships and proactively address customer needs.\nExpand relationships across the customer decision-making matrix.\nDemonstrate customer retention, satisfaction, and account development.\nCoordinate effectively with Sales Support and internal operational teams.\nBusiness Development\nMaintain a qualified pipeline of at least 3× the annual growth target.\nConsistently develop new contacts, referrals, and qualified opportunities.\nConduct meaningful in-person customer and prospect engagements.\nConvert opportunities into profitable, sustainable revenue.\nExecution & Accountability\nMaintain accurate CRM information and reliable sales forecasts.\nExecute monthly account and territory plans.\nDemonstrate consistent follow-through on customer commitments.\nProactively manage challenges, risks, and performance gaps.\nDemonstrate ownership of results and accountability to the broader team.\nRequired Skills & Competencies\nStrong strategic account management and business development capabilities.\nProven ability to grow existing customer relationships while acquiring new business.\nExcellent relationship-building, consultative selling, and negotiation skills.\nAbility to engage the full customer decision-making matrix.\nStrong presentation, discovery, qualification, and closing skills.\nCommercial and financial acumen, including understanding of pricing, revenue, and contribution margins.\nStrong organizational skills, attention to detail, and follow-through.\nAbility to lead through influence and collaborate effectively with cross-functional teams.\nStrong written and verbal communication skills, including professional email etiquette.\nProficiency with CRM systems, Microsoft Office, and AI-enabled workplace productivity tools.\nAbility to manage competing priorities while maintaining a proactive growth mindset.\nRequired Experience\nBachelor's degree in Business, Marketing, Sales, or a related field, or equivalent relevant experience.\nMinimum five years of successful B2B sales, strategic account management, or business development experience.\nDemonstrated history of growing existing accounts and securing new customers.\nStrong prospecting, networking, and relationship management experience.\nExperience managing complex customer relationships and coordinating internal resources.\nPreferred Experience\nRetail displays, merchandising fixtures, point-of-purchase solutions, packaging, or custom manufacturing.\nExperience working with consumer packaged goods companies, beverage brands, retailers, or related industries.\nKnowledge of corrugate, injection molding, acrylic, metal fabrication, and related manufacturing capabilities.\nThe Behaviors That Define Success\nWe are looking for someone who:\nTakes ownership: Does not make excuses. Takes responsibility, solves problems, and delivers results.\nThinks strategically: Understands the customer's business and identifies opportunities beyond existing revenue.\nPuts the customer first: Builds trust and advocates for customers while protecting PFI's business interests.\nExecutes with discipline: Follows the sales process, maintains accurate information, and delivers on commitments.\nCommunicates professionally: Demonstrates clarity, respect, responsiveness, and strong attention to detail.\nWorks as one team: Values the contributions of Sales Support, Operations, Engineering, Design, and other internal partners.\nDemonstrates resilience: Maintains persistence, adaptability, and a solutions-oriented mindset.\nDrives growth: Proactively creates opportunities rather than waiting for customers to ask.\nAt PFI Instore, success means owning your business, growing your relationships, creating new opportunities, and working together to deliver profitable results.","description_format":"text","description_chars":9765,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-10-19T18:03:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":32,"reasons":["conf:4","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/pfi-instore-new-business-development-manager","json_url":"https://alion.io/job/pfi-instore-new-business-development-manager.json","meta":{"generated_at":"2026-10-26T17:52:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24023,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3791351},"rest":"https://alion.io/mcp/rest/get_company?id=3791351"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfi-instore-new-business-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfi-instore-new-business-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfi-instore-new-business-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfi-instore-new-business-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfi-instore-new-business-development-manager"}]}