{"id":2923163,"url":"https://alion.io/job/pfizer-customs-and-compliance-operations-manager","title":"Customs and Compliance Operations Manager","company":{"id":3480,"name":"Pfizer","domain":"pfizer.com","url":"https://alion.io/company/pfizer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":22,"ghost_share":0,"stale_share":0.773,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":139000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":116},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-24T01:07:44Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"ROLE SUMMARY\nAs the Customs Compliance Subject Matter Experts (SMEs), the role is responsible for ensuring regulatory compliance, mitigating customs risks, preventing penalties, and providing oversight of day-to-day customs operations across the APAC region. This includes ensuring that all customs activities are conducted in full compliance with applicable customs regulations, Pfizer policies, GDP/GMP standards, and local health authority requirements. The role also drives process standardization and continuous improvement initiatives, leading projects to identify, mitigate, and remediate customs compliance risks while enhancing operational effectiveness and efficiency across the region.\nROLE RESPONSIBILITIES\nEnsure customs compliance with local laws, customs regulations, and regulatory requirements across APAC.\nManage customs risks by identifying compliance gaps, operational vulnerabilities, and implementing corrective actions.\nPrevent customs penalties and violations through accurate customs administration and oversight.\nLiaise with Internal Stakeholders, Customs Brokers and Customs Authorities on customs-related matters and escalations.\nDrive continuous improvement initiatives to strengthen compliance controls and customs processes.\nEnsure adherence to Pfizer SOPs, work instructions, and corporate values in all customs operations.\nMonitor customs performance and reporting, ensuring issues are identified, escalated, and addressed in a timely manner.\nMaintain compliance with GDP/GMP and local regulatory requirements to support the lawful movement of pharmaceutical products.\nRepresent the region in global and regional forums; \nGiven the nature of the role, calls outside of standard office hours may be required.\nBASIC QUALIFICATIONS\nBachelor’s degree\nMinimum 6 years’ relevant work experience\nStrong knowledge on Customs Compliance operations and processes\nExperience in Supply Chain and Logistics\nProficient in English (both verbal and writing) and other languages are a benefit\nAble to manage complex issues independently and drive solutions to the problems with Stakeholders and cross-functional teams.\nPREFERRED QUALIFICATIONS\nPharmaceutical / Life science industry\nBroad PC skills are essential (MS applications Outlook, Word, Excel, Visio and PowerPoint), profound knowledge of SAP or other ERP systems and other Data Analytic Tools.\nWork Location Assignment: Hybrid\nPfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.\nTo learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.\nLogistics & Supply Chain Mgmt","description_format":"text","description_chars":2752,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Infectious Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-20T12:45:55Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.398,"p_room":0.35,"age_days":38,"expected_fill_days":13,"reasons":["conf:4","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/pfizer-customs-and-compliance-operations-manager","json_url":"https://alion.io/job/pfizer-customs-and-compliance-operations-manager.json","meta":{"generated_at":"2026-10-24T14:15:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20472,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3480},"rest":"https://alion.io/mcp/rest/get_company?id=3480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfizer-customs-and-compliance-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfizer-customs-and-compliance-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfizer-customs-and-compliance-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfizer-customs-and-compliance-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfizer-customs-and-compliance-operations-manager"}]}