{"id":4197297,"url":"https://alion.io/job/pfizer-manager-platform-reliability-engineer","title":"Manager, Platform & Reliability Engineer","company":{"id":3480,"name":"Pfizer","domain":"pfizer.com","url":"https://alion.io/company/pfizer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":36,"ghost_share":0,"stale_share":0.583,"repost_share":0.028,"time_to_fill_p50_days":13,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thessaloniki, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31125,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":34412},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Amazon Aurora","optional":false},{"name":"Amazon DocumentDB","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Docker","optional":false},{"name":"Envoy","optional":false},{"name":"FinOps","optional":false},{"name":"FluxCD","optional":false},{"name":"Gateway API","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitOps","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"Kustomize","optional":false},{"name":"Kyverno","optional":false},{"name":"Linux","optional":false},{"name":"LLM","optional":false},{"name":"Neo4j","optional":false},{"name":"OPA Gatekeeper","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":"Zabbix","optional":false},{"name":"Confluence","optional":true},{"name":"LangChain","optional":true},{"name":"Langfuse","optional":true},{"name":"Open Policy Agent","optional":true},{"name":"pgvector","optional":true}],"status":"live","first_seen_at":"2026-11-12T20:55:37Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:55:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ROLE SUMMARY\nAt Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation, and our business to support Pfizer in this mission.\nOur team, Platform & Reliability Engineering within Global Supply Engineering, is passionate about using software, data and AI to improve manufacturing processes. We build and run the platform behind three solution streams:\nAgentic Solutions (Digital Operations Center, Smart Factory, etc.)\nManufacturing Operations Solutions\nAI & Predictive Operations Solutions\nWe partner with other Pfizer teams focused on:\nManufacturing throughput efficiency and increased manufacturing yield\nReduction of end-to-end cycle time and increase of percent release attainment\nIncreased quality control lab throughput and more timely closure of quality assurance investigations\nIncreased manufacturing yield of vaccines\nMore cost-effective network planning decisions and lowered inventory costs\nIn the Manager, Platform & Reliability Engineer role, you will work with other Platform and Reliability Engineers, Product Owners, Software Engineers, Data Engineers and other key people to ensure our software is reliable, secure and performant.\nYou will own the reliability of production services and key parts of the SDLC and software release process. You will help build a self-service platform that lets product teams deliver safely and quickly, in a cost-effective, performant, and safe manner. You will support our solutions by focusing on automation, AI and continuous improvement.\nMost of all, you will use your passion for automation, quality, and curiosity to dive into any reliability, performance or cost problem. You will figure out the cause of the problem and propose solutions to resolve it. Your drive for excellence will help us achieve new levels of reliability in our software and our AI solutions.\nROLE RESPONSIBILITIES\nThe Manager, Platform & Reliability Engineer's responsibilities include, but are not limited to:\nEnsure quality software and infrastructure is delivered on time within a fast-paced agile environment\nBuild self-service, reusable CI/CD workflows (GitHub Actions) and infrastructure as code (Terraform) so teams can onboard on their own\nOperate and evolve our Kubernetes (Amazon EKS) platform through GitOps (FluxCD, Kustomize)\nCreate and maintain observability and alerting solutions for our services (OpenTelemetry, Prometheus, Grafana, Zabbix)\nOperate AI and LLM services in production, including agent services, LLM gateways and LLM observability\nSupport overall platform and reliability strategy, ensuring performance, scalability and reliability of systems\nDefine and track service-level objectives (SLOs), error budgets and DORA metrics for critical services\nLead incident response, on-call and blameless post-incident reviews, and drive fixes to completion\nEnsure database reliability, including Aurora PostgreSQL operations, migrations, backups and recovery\nEmbed security and compliance as code: policy enforcement, secrets management, certificate automation, vulnerability remediation\nMaintain and optimize cloud infrastructure performance and cost (FinOps)\nAutomate manual and repetitive processes, using AI agents to enhance operational efficiency\nPartner with cross-functional teams to design, develop and enhance new and existing applications\nBuild and maintain the release and deployment knowledge base, usable by both engineers and AI agents\nContinuously optimize procedures and processes to reduce deployment time and increase reliability\nMentor engineers and lead technical workstreams across teams\nBASIC QUALIFICATIONS\nEducation: Bachelor's degree or Master's degree in Computer Science, Engineering, or related discipline\nMinimum 4 years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Software Development, or similar field\nExperience working with all of the following platforms and tools:Kubernetes (Amazon EKS preferred)\nAWS EC2, EKS, EBS, EFS, S3, RDS, MSK or equivalents on other Cloud Providers\nGit and GitHub Actions or similar Cloud based CI tooling\nTerraform or equivalent infrastructure-as-code tooling\nDocker\nLinux\n\nExperience working with at least 2 of the following tools:FluxCD/ArgoCD or Similar GitOps based Kubernetes CD tool\nHelm or Kustomize\nOpenTelemetry\nPrometheus / Grafana\nEnvoy / Kubernetes Gateway API\nKyverno or OPA Gatekeeper\n\nProficiency in Bash, plus at least one other modern programming language such as Python, Go, Java, JavaScript, C#\nOperational experience with at least one SQL and one NoSQL database platform such as PostgreSQL, SQL Server, MongoDB, DocumentDB, Neo4j\nGood understanding of microservices architecture and cloud computing\nExperience supporting the development of complex software products, including the deployment of multiple versions / releases of a large product\nExperience with production incident response, on-call, and root-cause analysis\nExperience using AI coding assistants or agents (e.g. GitHub Copilot, Claude Code) in day-to-day engineering work\nExcellent communication skills (verbal & written)\nProactive approach and goal-oriented mindset, research, problem solving and analytical skills\nPREFERRED QUALIFICATIONS\nPharmaceutical experience, including GxP / regulated environments\nCertified Kubernetes Administrator certification\nAWS Certified Solutions Architect or AWS Certified DevOps Engineer certification\nExperience operating LLM-based applications (e.g. Langfuse, LangChain, pgvector)\nFinOps Certified Practitioner, or hands-on cloud cost-optimization experience\nExperience mentoring engineers or leading a technical workstream\nExperience working with JIRA, Confluence\nPractical knowledge of Agile (Scrum), SAFe (Scaled Agile Framework)\nPlease apply by sending your CV in English.\nWork Location Assignment: Hybrid\nThe annual base salary for this position ranges from €31.125,00. This salary range applies to the location Greece-Thessaloniki Chortiatis. We also offer a range of benefits and programs to meet colleagues’ needs. Benefits vary by location and can include health care coverage, retirement savings plans, insurance benefits, an Employee Assistance Program, wellness benefits and more. Additional details about total compensation and benefits will be provided during the hiring process. Pfizer compensation structures and benefit packages are aligned based on the location of hire. Final compensation will be determined based on the successful candidate’s relevant skills, experience, and qualifications, in accordance with pay equity principles and applicable employment laws.Purpose\nBreakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.\nDigital Transformation Strategy \nOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.\nFlexibility \nWe aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!\nEqual Employment Opportunity\nWe believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.\nDisability Inclusion\nOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!\nPfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.\nInformation & Business Tech","description_format":"text","description_chars":9019,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Infectious Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-11-12T20:55:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-12T23:10:37Z"},"pay":{"stated_usd_annual":34412,"is_top_pay":false},"html_url":"https://alion.io/job/pfizer-manager-platform-reliability-engineer","json_url":"https://alion.io/job/pfizer-manager-platform-reliability-engineer.json","meta":{"generated_at":"2026-11-12T23:10:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":49022,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3480},"rest":"https://alion.io/mcp/rest/get_company?id=3480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfizer-manager-platform-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfizer-manager-platform-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfizer-manager-platform-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfizer-manager-platform-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfizer-manager-platform-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4197297}},{"tool":"search_jobs","arguments":{"company":"pfizer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4197297},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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