{"id":2090849,"url":"https://alion.io/job/pfizer-mgt-patient-access-coordinator","title":"MGT Patient Access Coordinator","company":{"id":3480,"name":"Pfizer","domain":"pfizer.com","url":"https://alion.io/company/pfizer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":139100,"max":231900,"currency":"USD","period":"year","gross":null,"usd_annual":231900},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T12:03:55Z","employer_posted_date":null,"last_verified_at":"2026-10-08T12:03:55Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Why Patients Need You\nAs the Patient Access Coordinator for Pfizer Primary Care, you will play a critical role in supporting patients’ access to products offered under the Pfizer Primary Care division. Reporting to the Patient Access Director, you will serve as a subject-matter expert in coverage, access, and reimbursement, ensuring patients and healthcare providers receive timely and accurate support throughout the patient’s access journey.\n\nResponsibilitiesCoordinate Patient Access: The primary responsibility of the Patient Access Coordinator is to oversee and manage the process of patients gaining access to necessary treatments and resources under Pfizer Primary Care\n\nThis includes coordinating with healthcare providers, HUB, pharmacies, and other stakeholders to ensure patients have access to the medications and services they need\n\nConduct benefit investigations and contact payers to research coverage and benefits\n\nEducating Patients: Will be responsible for educating patients on the resources and support available to them, as well as providing information on insurance coverage and financial assistance options\n\nThis may involve conducting patient welcome calls and providing guidance and education on navigating the healthcare system\n\nEducate Providers Patients on the Prior Authorization Process and Utilization Management Criteria\n\nExplain the prior authorization, medical exception, and appeals process. Help providers and patients navigate and understand payer policy criteria\n\nMaintain Documentation: It is essential for the Patient Access Coordinator to maintain accurate and up-to-date patient records and documentation related to access to treatments and services in approved CRM\nThis includes managing patient files, insurance information, and any other documentation required for access to medications and resources\n\nCollaborate with Healthcare Providers: Work closely with healthcare providers to ensure that patients receive the appropriate treatments and services\nThis may involve communicating with physicians, nurses, and other healthcare professionals to gather necessary information and coordinate care plans\n\nEducate on Access Programs: Will be responsible for educating patients on Pfizer patient access programs and identifying any issues or barriers that may prevent patients from receiving necessary treatments\nThis may involve conducting research, analyzing data, and making recommendations for improvements to the access process\n\nProvide Support to Patients: Will act as a point of contact for patients, providing support and assistance throughout the access process\nThis may include answering questions, addressing concerns, and providing emotional support to patients and their families\n\nCollaborate with Field Access Leads and HUB Point of Contact: Will work closely with field access leads and HUB Point of Contacts to coordinate follow-up and required actions to ensure access to treatments and servicesThis will involve leading access connect calls to gather and review necessary information and coordinate care plans\n\nStay Informed on Industry Changes: It is crucial for the Patient Access Coordinator to stay informed on changes in the healthcare industry, including new treatments, insurance policies, and regulationsThis will ensure that patients receive the most up-to-date information and access to the best possible care\n\nMaintain Confidentiality: The Patient Access Coordinator will be responsible for handling sensitive patient information\n\nProvide education and support against performance standards with a focus on a positive patient/provider experience\n\nCollaborate with internal and external functions to execute logistical and transactional activities related to patient access and order/prescription management\n\nCoordinate with Pfizer colleagues and Patient Support Program/Hub staff to resolve patient access issues.\n\nBuild trust through consistent follow-up and deep knowledge of access pathways.\n\nCommunicate effectively to influence stakeholders without direct authority.\n\nLink customer insights into approved offerings to address access barriers.\n\nParticipate in monitoring and quality improvement initiatives and training\n\nAdhere to required business rules, work instructions, and SOPs\n\nRecommend process and efficiency improvements to enhance workflow and service levels\n\nManage engagements using various technology platforms and CRM systems such as POLARIS\n\nQualifications\nBachelor's degree in a science or health-related field\n\nMinimum 10 years of total experience in the healthcare field, including at least 7 years in care coordination/case management/reimbursement\n\nExperience working with a Field Reimbursement Manager/Patient Coordinator/Nurse Coordinator/Patient Navigator\n\nPrior experience working with a HUB\n\nExpertise in reimbursement activities, BI/BV, Prior Authorization, and Appeals Assistance\n\nTravel 5-10%\n\nPreferred Skills\nLive in the time zone of the assigned geography\n\nBroad therapeutic area knowledge in primary care and specialty accounts\n\nPrior experience working in a specialty pharmacy or with payers\n\nStrong organization\n\nExcellent written and verbal communication skills.\n\nStrong relationship-building skills, especially with elderly populations.\n\nDemonstrated trust, integrity, empathy, and patience.\n\nAbility to deliver concise and impactful presentations.\n\nHigh attention to detail and organizational skills.\n\nExceptional critical thinking and ability to explain complex processes.\n\nUnderstanding of specialty pharmaceuticals and patient journeys.\n\nAdherence to regulatory and compliance standards.\n\nMinimum 2-3 years of medical billing or insurance claim management experience, preferably in the Pharmaceutical/Biopharmaceutical sectors\n\nStrong collaboration and networking capabilities.\n\nTeam-oriented mindset.\n\nUnderstanding of specialty pharmaceuticals and patient journeys.\n\nAdherence to regulatory and compliance standards.\n\nBenefits\n401(k) plan with Pfizer Matching Contributions and additional Pfizer Retirement Savings Contribution\n\nPaid vacation, holidays, and personal days\n\nPaid caregiver/parental and medical leave\n\nHealth benefits including medical, prescription drug, dental, and vision coverage\n\nPfizer is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\nCandidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.\nRelocation support availableOther Job details:Last Day to Apply: October 12, 2026\nThe annual base salary for this position ranges from $139,100.00 to $231,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.Relocation assistance may be available based on business needs and/or eligibility.\nCandidates must be authorized to be employed in the U.S. by any employer.\nU.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.\n\nSunshine Act\nPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.\n\nEEO & Employment Eligibility\nPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. \n\nPfizer endeavors to makeaccessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.\n\nTo learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.\nSales Operations & AdminOriginally posted on Himalayas","description_format":"text","description_chars":10849,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Infectious Disease Therapeutics","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-08T14:28:00Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.468,"p_room":0.55,"age_days":13,"expected_fill_days":13,"reasons":["seen:13","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":231900,"is_top_pay":true},"html_url":"https://alion.io/job/pfizer-mgt-patient-access-coordinator","json_url":"https://alion.io/job/pfizer-mgt-patient-access-coordinator.json","meta":{"generated_at":"2026-10-22T18:23:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":997,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3480},"rest":"https://alion.io/mcp/rest/get_company?id=3480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfizer-mgt-patient-access-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfizer-mgt-patient-access-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfizer-mgt-patient-access-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfizer-mgt-patient-access-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfizer-mgt-patient-access-coordinator"}]}