{"id":2933791,"url":"https://alion.io/job/pfizer-patient-product-solution-manager","title":"Patient Product Solution Manager","company":{"id":3480,"name":"Pfizer","domain":"pfizer.com","url":"https://alion.io/company/pfizer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":128000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1760},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Agile","optional":false},{"name":"GDPR","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-22T08:45:28Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Position Overview\nThe Patient Product Manager is responsible for designing, developing, and managing patient-centric digital products powered by AI and emerging technologies that enhance patient experience, engagement, and health outcomes across Pfizer China's commercial portfolio. Reporting to the GTMx Solution Lead for Commercial AI Innovation, this role bridges the gap between commercial strategy, medical science, and digital product innovation - driving meaningful, compliant, and human-centered engagement with patients at scale. The incumbent will define and execute the patient product roadmap, lead cross-functional product delivery, and champion the patient perspective within Pfizer China's AI transformation agenda.\nKey Responsibilities\nPatient Product Strategy\nDefine and execute the patient product roadmap aligned with Pfizer China's commercial priorities and AI innovation strategy, identifying high-impact opportunities to improve patient engagement, education, treatment adherence, and health outcomes through digital solutions.\nDevelop compelling product business cases and strategic proposals that secure senior leadership endorsement and cross-functional resource commitment.\nProduct Development Lifecycle\nLead end-to-end product development from opportunity identification and concept design through build, pilot, launch, scale, and iteration - following agile product development principles and structured stage-gate governance.\nDefine product vision, user stories, acceptance criteria, and feature prioritization frameworks, collaborating closely with digital engineering, UX design, medical, and commercial teams to deliver products that meet user needs and business objectives.\nPatient Insights & Research\nConduct and synthesize patient journey research, voice-of-patient studies, ethnographic research, and competitive market analysis to develop deep understanding of patient needs, pain points, information gaps, and behavioral drivers.\nTranslate patient insights into actionable product requirements and design principles, ensuring every product decision is anchored in real-world patient experience and validated with target users.\nAI-Powered Product Innovation\nLeverage artificial intelligence, machine learning, personalization engines, conversational AI (chatbots/virtual health assistants), and generative AI technologies to create differentiated, scalable, and adaptive patient engagement solutions.\nMonitor and evaluate emerging AI technologies and digital health innovations for applicability to patient product development, proposing pilot initiatives to explore and validate new approaches.\nCross-functional Collaboration\nPartner with brand/marketing teams, medical affairs, regulatory/legal, compliance, IT, patient advocacy, and external technology vendors and agencies to ensure products are scientifically sound, commercially impactful, and fully compliant.\nServe as the patient product lead within cross-functional squads, facilitating alignment on scope, timelines, dependencies, and risk management across all stakeholder groups.\nProduct Performance Management\nDefine product KPIs, usage metrics, outcome measures, and patient satisfaction indicators; build analytics dashboards and reporting frameworks to enable ongoing performance monitoring and data-driven product decisions.\nEstablish structured feedback loops - including user testing, patient advisory panels, and real-world evidence review - to continuously improve product features, usability, and health impact.\nMarket Landscape & Competitive Intelligence\nMonitor patient digital product trends, competitive offerings, technology developments, and regulatory changes in pharmaceutical patient engagement; identify whitespace opportunities for product differentiation and innovation.\nBuild and maintain an external intelligence network spanning technology partners, patient communities, academic institutions, and healthcare ecosystem players to inform product strategy.\nRegulatory & Compliance\nEnsure all patient products comply with NMPA regulations, Pfizer's global product development standards, data privacy requirements (PIPL/GDPR principles), and applicable pharmaceutical promotional guidelines throughout the productlifecycle.\nEngage proactively with legal, compliance, and medical review processes, building compliant-by-design products that maintain the highest standards of patient safety and data protection.\nStakeholder Communication\nPresent product strategies, roadmap updates, performance results, and business case recommendations to senior leadership and cross-functional governance forums; champion the patient perspective in all commercial decision-making.\nDevelop and maintain clear internal product documentation (product briefs, roadmap decks, feature specs) that enables efficient cross-functional alignment and handoff.\nQualifications\nBachelor's degree or above in Business, Life Sciences, Pharmacy, Digital Health, Human-Computer Interaction, Health Informatics, or a related field; Master's degree preferred.\nMinimum 5 years of professional experience in product management, digital health product development, or commercial strategy roles within pharmaceutical, biotech, or healthcare technology sectors.\nProven track record in developing and launching digital products or patient engagement programs - from concept through live product - with hands-on experience in product design, user research, agile development, and product analytics.\nStrong understanding of the pharmaceutical patient journey, chronic disease management, treatment adherence, and the regulatory landscape for patient-facing digital health products in China.\nFamiliarity with AI/ML tools, digital health platforms, CRM systems, patient engagement technologies, and remote patient monitoring solutions; direct experience with generative AI product applications is a significant plus.\nExcellent analytical skills with a data-driven approach to product prioritization and decision-making; experience with product analytics tools (e.g., Mixpanel, Amplitude) and A/B testing methodologies.\nStrong project management skills with demonstrated ability to manage multiple concurrent product workstreams, competing priorities, and diverse stakeholder groups.\nExceptional communication and influencing skills; ability to translate complex scientific and technical content into clear, patient-friendly messaging and compelling executive presentations.\nPatient-first mindset combined with commercial acumen; demonstrated passion for improving patient health outcomes and healthcare system innovation.\nFluency in both English and Mandarin (written and spoken) required.\nKey Competencies\nPatient-Centric Product Thinking & Empathy\nDigital Product Development & Agile Methodology\nAI & Healthcare Technology Literacy\nData-Driven Decision Making & Analytics\nCross-functional Leadership & Collaboration\nRegulatory & Compliance Awareness\nStrategic Communication & Stakeholder Management\nWork Location Assignment: On Premise\nPfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.\nTo learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.\n\nInformation & Business Tech","description_format":"text","description_chars":7361,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Infectious Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-20T15:29:33Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.243,"p_room":0.28,"age_days":62,"expected_fill_days":13,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/pfizer-patient-product-solution-manager","json_url":"https://alion.io/job/pfizer-patient-product-solution-manager.json","meta":{"generated_at":"2026-10-22T10:46:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8176,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3480},"rest":"https://alion.io/mcp/rest/get_company?id=3480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfizer-patient-product-solution-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfizer-patient-product-solution-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfizer-patient-product-solution-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfizer-patient-product-solution-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfizer-patient-product-solution-manager"}]}