{"id":2636236,"url":"https://alion.io/job/pfizer-product-owner-manager","title":"Product Owner – Manager","company":{"id":3480,"name":"Pfizer","domain":"pfizer.com","url":"https://alion.io/company/pfizer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99200,"max":165400,"currency":"USD","period":"year","gross":null,"usd_annual":165400},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-15T17:27:03Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T22:03:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Use Your Power for Purpose\nThe Product Owner is a functional SME within Pfizer's U.S. Patient Support Services (PSS) organization. This role closely with delivery PODs to bring functional expertise in specific disease area related to patient services process, provides and supports all key initiatives, small projects and operational excellence.\nThe Product Owner will play a vital role in realizing strategy, roadmap and execution of key capabilities that align with assigned disease area, while ensuring enterprise vision. In this role, they require cross-functional collaboration with product owners and development teams to develop and support a product.\nWhat You Will Achieve\nLead end-to-end project delivery, ensuring alignment with business priorities, resourcing plans, and organizational strategy.\nDefine project scope, success metrics, timelines, and deliverables using consistent and scalable project management frameworks.\nFacilitate planning sessions, sprint cycles, status reviews, and stakeholder touchpoints to maintain visibility and momentum.\nIdentify, manage, and resolve project risks, dependencies, and issues, escalating when necessary for rapid resolution.\nCoordinate cross-functional contributors including business SMEs, technical teams, and vendor partners to ensure cohesive execution.\nCommunicates project progress, risks, and impacts clearly to stakeholders at all levels, adapting messaging to technical and non-technical audiences.\nMaintain governance documentation, project artifacts, and reporting to support transparency and compliance.\nPromote continuous improvement by evaluating project outcomes and integrating learnings into future work.\nDemonstrated success delivering projects using Agile, Waterfall, or hybrid methodologies.\nStrong skills in project planning, risk management, stakeholder management, and execution oversight.\nAbility to translate complex concepts into actionable plans understandable across diverse groups.\nExperience collaborating with cross-functional business partners and external vendors.\nProficiency in Microsoft Office tools.\nStrong communication skills.\nTranslate business requirements into scalable Salesforce configuration solutions, including personas, visibility models, record types, page layouts, and flows.\nDefine and enforce configuration standards to maintain consistency and quality across all CRM components.\nChampion the voice of the customer in all configuration decisions, ensuring solutions deliver exceptional usability and business value.\nCollaborate closely with Business Analysts, Admins, and Development teams to plan and execute sprints that meet delivery timelines and quality expectations.\nMaintain governance and prioritization frameworks, enabling transparent decision-making and effective resource allocation.\nReview functional and technical designs to confirm usability, scalability, and alignment with business objectives.\nActively participate in program governance, communicating goals, progress, and impact to stakeholders at all levels.\nFunctional Expertise\nBe a functional expert in patient services process for an assigned disease area, to ensure business problem and define acceptance criteria are well documented for development teams\nDocument and maintain functional documentation, business process flows, data flow diagrams, review of JIRA stories, acceptance criteria. Etc.\nPerform business impact assessment to help prioritize critical capabilities, and define good testing scenarios before deployment\nPartner with change lead to create change management, training and communication plan for large enhancements, projects etc.\nBe functional expert to create and provide end user training for the system, for a specific project or larger change.\nundefined\nTechnology Delivery & Operations\nBe part of the delivery POD to ensure timely resolution of business questions, development of UAT scenarios, and functional expert across patient support platforms - Polaris, PSSP, AWS, NICE InConnect and other peripheral systems\nEnsure solutions are delivered are aligned with business requirements and enhancing Pfizer’s capability in patient services\nWrite JIRA stories with clear definition of problem, acceptance criteria.\nMaintain training material and train power users on CRM capabilities.\nHere Is What You Need (Minimum Requirements)\nApplicants must have a bachelor’s degree with 4+ years of relevant experience OR a master’s degree with 2+ years of relevant experience OR PhD OR an associate's degree woth 8+ years relevant experience OR a High School Diploma with 10+ years of relevant experience.\nFunctional experience patient services domain with good process knowledge.\nExpertise in modern technology platforms including Salesforce, IVR workflow, data models and AI\nProven experience of running patient services operations and platform operations to support\nStrong program/project management and SDLC experience.\nExperience in working teams with multiple time zones e.g.: Greece, India, etc.\nCompetencies\nStrategic thinking with strong execution discipline.\nExceptional communication and stakeholder management.\nAnalytical problem-solving and decision-making.\nPeople leadership and talent development.\nAbility to influence across a matrixed organization.\nCommitment to patient-centric innovation and operational excellence.\nOther Job Details\nLast Date to Apply for Job: October 30, 2026\nPreferred Location: NYHQ or PA-Collegeville\nAbility to travel based on business needs\nNOT eligible for Relocation Package\nThis position is hybrid and requires working from site, 2 to 3 days per week\nThe annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.\nThis role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.\n\nRelocation assistance may be available based on business needs and/or eligibility.\nCandidates must be authorized to be employed in the U.S. by any employer.\nU.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.\nSunshine Act\nPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.\nEEO & Employment Eligibility\nPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.\nPfizer endeavors to makewww.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.\nTo learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.\nInformation & Business Tech","description_format":"text","description_chars":9505,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Prescription Drugs","Oncology Therapeutics","Infectious Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-15T17:27:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-16T01:11:43Z"},"pay":{"stated_usd_annual":165400,"is_top_pay":true},"html_url":"https://alion.io/job/pfizer-product-owner-manager","json_url":"https://alion.io/job/pfizer-product-owner-manager.json","meta":{"generated_at":"2026-10-16T01:11:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1862,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3480},"rest":"https://alion.io/mcp/rest/get_company?id=3480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfizer-product-owner-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfizer-product-owner-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfizer-product-owner-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfizer-product-owner-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfizer-product-owner-manager"}]}