{"id":3305606,"url":"https://alion.io/job/pfizer-senior-manager-aia-integrations-and-devops-forward-deployed-engineer","title":"Senior. Manager - AIA Integrations and DevOps Forward Deployed Engineer","company":{"id":3480,"name":"Pfizer","domain":"pfizer.com","url":"https://alion.io/company/pfizer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":21,"ghost_share":0,"stale_share":0.81,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":155000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1900},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Aurora","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon EventBridge","optional":false},{"name":"Amazon S3","optional":false},{"name":"Amazon SageMaker","optional":false},{"name":"Angular","optional":false},{"name":"Apache Kafka","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"AWS Bedrock AgentCore","optional":false},{"name":"AWS CDK","optional":false},{"name":"AWS Fargate","optional":false},{"name":"AWS Lambda","optional":false},{"name":"AWS Step Functions","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Configuration Management","optional":false},{"name":"Databricks","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"DynamoDB","optional":false},{"name":"FinOps","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitOps","optional":false},{"name":"Grafana","optional":false},{"name":"GraphQL","optional":false},{"name":"IAM","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Langfuse","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenSearch","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Service Mesh","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Snowflake","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false},{"name":"Veeva","optional":false},{"name":"VPN","optional":false},{"name":"Cloudflare","optional":true},{"name":"JavaScript","optional":true},{"name":"LLMOps","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"pgvector","optional":true},{"name":"PostgreSQL","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T09:37:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Do you want to make a global impact on patient health? Do you thrive in a fast-paced environment that integrates scientific, clinical, and commercial domains through engineering and AI? Join Pfizer US Commercial AI Acceleration (AIA) team to leverage cutting-edge technology for critical business decisions and enhance customer experiences for colleagues, patients, and physicians. Our team of engineering, data science, and AI professionals is at the forefront of Pfizer’s transformation into a digitally driven organization, using data and AI to change patients’ lives, leading process and engineering innovations to advance AI and data science applications from prototypes and MVPs to full production.\nAs an AIA Integrations and DevOps Forward Deployed Engineer (Sr. Manager) on the AIA Full Stack Engineering team, you will be the owner of US Commercial’s AWS accounts and the technical lead for everything infrastructure-related across US Commercial. You will architect, govern, and operate the AWS foundations that AIA’s AI applications and agents run on-including externally hosted, public-facing solutions for sales and marketing-build the integrations that connect them to Pfizer’s enterprise systems, data, and commercial SaaS platforms, and own the CI/CD and DevOps practices that let the team ship secure, reliable solutions from prototype to production at speed.\nROLE RESPONSIBILITIES\n1) AWS Cloud Architecture & Infrastructure Engineering\nOwn the US Commercial AWS accounts end to end: account structure and vending (AWS Organizations, Control Tower, landing zones, SCPs), governance, guardrails, and lifecycle management, acting as the accountable technical owner with AWS and Pfizer cloud platform teams.\nAct as the technical lead and authority for all infrastructure decisions in US Commercial: define standards, review architectures, and approve designs for AIA and partner teams.\nOwn infrastructure-as-code (Terraform, AWS CDK, CloudFormation) and Git-based workflows so every environment is repeatable, auditable, and reviewable.\nDesign and operate core AWS services including:Compute and runtime: ECS/Fargate, EKS, Lambda, and serverless patterns\nData and storage: S3, RDS/Aurora, DynamoDB, OpenSearch, and vector stores\nNetworking: VPC design, subnets, VPC peering, Transit Gateway, PrivateLink, API and NAT/Internet gateways, Direct Connect/VPN, Route 53, and load balancers\n\nArchitect and operate external hosting for public-facing solutions (CloudFront, WAF, Shield, ACM, edge security, DNS) in line with Pfizer external-hosting and security standards.\nServe as the expert for AWS AI services: Amazon Bedrock (models, Knowledge Bases, Guardrails, Agents, AgentCore), SageMaker, Amazon Q, and supporting services for RAG (Retrieval-Augmented Generation), agent runtimes, and model access/quota management across accounts.\nDrive cloud cost optimization through right-sizing, tagging, budgets, and FinOps reporting, and own the AWS spend for US Commercial accounts.\n2) Integrations & Connectivity Enablement\nDesign and build integrations between AIA solutions and Pfizer enterprise systems and commercial SaaS platforms (Adobe Experience Platform, Salesforce/Veeva CRM, data platforms such as Snowflake and Databricks, SharePoint/Microsoft 365, ServiceNow) using APIs, event-driven patterns, and MCP (Model Context Protocol) connectors.\nOwn API gateway, service mesh, and messaging patterns (API Gateway, EventBridge, SQS/SNS, Step Functions) that let applications, agents, and data services communicate securely.\nResolve networking and connectivity blockers for the team: firewall and proxy rules, private endpoints, DNS, certificates, and cross-account/cross-region access.\nPartner with enterprise platform, network, and identity teams to secure approvals and land integration patterns that other teams can reuse.\n3) CI/CD, DevOps & Release Engineering\nOwn CI/CD (Continuous Integration/Continuous Delivery) pipelines (GitHub Actions, AWS CodePipeline/CodeBuild/CodeDeploy, Azure DevOps) for web, API, data, ML, and native application workloads, automating with the AWS CLI and SDKs.\nBuild and maintain paved paths including:Containerization and image management (Docker, ECR) and container services (ECS/Fargate, EKS) with vulnerability scanning\nAutomated testing, quality gates, and deployment verification\nSecrets and configuration management (Secrets Manager, Parameter Store) and environment promotion\n\nImplement GitOps and release practices (blue/green, canary, rollback) aligned to Pfizer change-management processes.\nCoach developers on DevOps practices so teams can self-serve safely.\n4) Reliability, Observability & Security Operations\nImplement observability across services with CloudWatch, OpenTelemetry, Grafana, and application telemetry, and own LLM observability with Langfuse (tracing, evaluations, cost and token usage, prompt management); define SLOs, alerting, and on-call runbooks.\nOperate identity and access management: IAM roles and policies, SSO (Single Sign-On) via OIDC (OpenID Connect)/SAML, least-privilege access, and secrets rotation.\nEmbed DevSecOps: policy-as-code, SAST/DAST and dependency scanning, encryption at rest and in transit, and compliance-aware environments (GxP awareness where applicable).\nLead incident response, root-cause analysis, and disaster-recovery/backup strategies for AIA platforms.\n5) Technical Leadership & Delivery Management\nSet the technical direction and standards for cloud, integration, and DevOps within AIA; define reference architectures and reusable modules.\nCoach and mentor engineers (internal and vendor) on:AWS architecture and infrastructure best practices\nIntegration patterns and API design\nReliability, security, and operational ownership\n\nEstablish strong delivery discipline through sprint planning, technical design reviews, documentation, and operational runbooks.\nEngage directly with AIA customers and stakeholders to unblock delivery, communicate trade-offs, and prioritize the infrastructure roadmap.\nBASIC QUALIFICATIONS\n15+ years of experience in cloud infrastructure, platform engineering, integrations, or DevOps roles, with 10+ years of deep, hands-on AWS experience in production-scale environments.\nAWS Certified Solutions Architect - Professional or AWS Certified DevOps Engineer - Professional (required); AWS Advanced Networking or Security Specialty strongly preferred.\nProven ownership of multi-account AWS environments: AWS Organizations, Control Tower, landing zones, SCPs, IAM Identity Center, and account-level governance and cost management.\nExperience working with commercial, sales, and marketing organizations, including externally hosted, public-facing solutions.\nExpert knowledge of AWS networking and security: VPC design and peering, PrivateLink, Transit Gateway, API/NAT/Internet gateways, Direct Connect/VPN, Route 53, CloudFront, IAM, KMS, and WAF.\nProven expertise in:Infrastructure as Code (Terraform, AWS CDK, or CloudFormation)\nContainers and orchestration (Docker, ECS/Fargate, EKS/Kubernetes)\nAWS-native CI/CD and tooling (CodePipeline/CodeBuild/CodeDeploy, AWS CLI and SDKs) plus GitHub Actions, Azure DevOps, or equivalent\n\nExperience designing and building integrations with SaaS platforms such as Adobe Experience Platform and Salesforce using REST/GraphQL APIs, event-driven architectures (EventBridge, SQS/SNS, Kafka), and API gateways.\nHands-on experience with AWS AI services (Amazon Bedrock, AgentCore, SageMaker) and LLM observability tooling such as Langfuse in production.\nExperience implementing observability and reliability practices (CloudWatch, OpenTelemetry, Prometheus/Grafana) and DevSecOps/secure SDLC practices, including secrets management.\nHands-on full stack engineering experience building and operating production applications, including:Commercial marketing platforms such as Adobe Experience Manager, Adobe Analytics, Adobe Campaign, and Adobe Workfront\nFrontend frameworks such as Angular and React\nBackend technologies such as Java and Python, including API design and service development\n\nProficiency in scripting (Python, TypeScript, Bash) to automate infrastructure and operational workflows.\nDemonstrated technical leadership: setting infrastructure standards, reviewing architectures, and influencing senior stakeholders across engineering, security, and business teams; proven ability to deliver outcomes through others.\nPREFERRED QUALIFICATIONS\nBachelor's or Master's degree in Computer Science, Engineering, or related field.\nExperience as a named AWS account owner or cloud lead in a pharmaceutical or other regulated enterprise, including audit and compliance interactions.\nExperience with MLOps/LLMOps tooling, vector databases (OpenSearch, pgvector), and evaluation pipelines for LLM (Large Language Model) applications.\nExperience with Model Context Protocol (MCP) servers, agent platforms, and securing AI integrations.\nExperience with multi-cloud or hybrid environments (Azure, Cloudflare) and enterprise identity providers (PingFederate, Microsoft Entra ID).\nFamiliarity with Pfizer’s commercial domain (HCP (Healthcare Professional) engagement, omnichannel marketing, Veeva) or other regulated/healthcare environments..\nBackground in SRE practices, FinOps, or cloudcost optimization at scale.\nWork Location Assignment: Hybrid\nEEO (Equal Employment Opportunity) & Employment Eligibility\nPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.\nTo learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.\nInformation & Business 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