{"id":1722198,"url":"https://alion.io/job/pfsbrands-growth-support-specialist","title":"Growth Support Specialist","company":{"id":3854434,"name":"PFSbrands","domain":"pfsbrands.com","url":"https://alion.io/company/pfsbrands","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Holts Summit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T18:01:04Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-18T23:37:59Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Description\nGROWTH SUPPORT SPECIALIST\nReports to: Director, Growth Support\nFLSA Status: Non-exempt\nSUMMARY\nThe Growth Support Specialist supports business growth through new customer acquisition and strengthening relationships with current retailers. This role plays a key part in securing product placements, executing promotional campaigns, and ensuring high retailer engagement. Growth Support Specialists collaborate with multiple departments to drive brand visibility, reinforce customer loyalty, and contribute to overall revenue growth.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nSupport sales and product placement efforts by driving new business opportunities and securing additional product placements within existing retailers.\nBuild retailer relationships by engaging directly with retailers and offering support for in-store promotions, product knowledge, and sales-driving activities.\n Coordinate with Marketing to work closely with Strategy and Execution in implementing in-store campaigns, national promotions, and seasonal offerings that enhance brand visibility.\nMonitor performance metrics by tracking key metrics such as sales growth, product pull-through, and retailer satisfaction, and report findings to the Director, Growth Support. \nPromote customer loyalty through consistent communication with retailers to reinforce loyalty, share promotional ideas, and support ongoing product success.\nNurture qualified customer leads for the sales team.\nWork with other departments as needed to increase lead generation and lead nurture.\nIdentify new lead prospects through internet research and social media.\nPerform all other duties as assigned.\nQUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nHigh School diploma required; Bachelor’s degree preferred\nExperience in sales support, customer service, or retail account management\nStrong communication skills, with a customer-focused approach and the ability to build rapport\nDetail-oriented and organized, with the ability to manage multiple priorities\nWORKING CONDITIONS\nWork is typically performed in a standard office environment\nRequires extended periods of sitting, and frequent use of a computer and phone \nMinimal travel to retailer locations, food shows, and other events to meet business needs may be required. \nPosition requires some work outside of normal business hours, including evenings and weekends, to support marketing and company events\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nAbility to sit consistently in front of a computer daily and maintain visual and hearing acuity\nAbility to use hands and fingers to infrequently reach, lift and carry 25 pounds occasionally\nDigital dexterity and hand/eye coordination in operation of office equipment\nAbility to speak to and hear customers and/or employees in English via phone and in person\nAbility to travel by car and airplane","description_format":"text","description_chars":3397,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-02T20:53:38Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.505,"p_room":0.45,"age_days":45,"expected_fill_days":27,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/pfsbrands-growth-support-specialist","json_url":"https://alion.io/job/pfsbrands-growth-support-specialist.json","meta":{"generated_at":"2026-10-19T03:10:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1757,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854434},"rest":"https://alion.io/mcp/rest/get_company?id=3854434"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpfsbrands-growth-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpfsbrands-growth-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpfsbrands-growth-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pfsbrands-growth-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpfsbrands-growth-support-specialist"}]}