{"id":2525821,"url":"https://alion.io/job/pgatoursuperstore-general-manager-2","title":"General Manager","company":{"id":4014,"name":"PGA Tour Superstore","domain":"pgatoursuperstore.com","url":"https://alion.io/company/pgatoursuperstore","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":96800,"currency":"USD","period":"year","gross":null,"usd_annual":96800},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-14T18:14:28Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"80,000.00 - 96,800.00 USD AnnualOverview\nAt PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated,flexible individuals whowillshare apassion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth ofourorganization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a familyculture for our Associates - driven by our vision to inspire people through golf and tennis.\nPosition Summary\nThe General Manager(GM)is responsible for the overall store operations (i.e., expenses, merchandising standards,operations standards,compliance, safety, security, and workforce). The GMworks closely with cross-functional partners in Human Resources, Asset Protection, and Operations at the District, Region, and Store Support Center levels to execute the PGA TOUR Superstore business strategy within his/her/they store. To be successful,the GM must build and support a store culture, in partnership with key stakeholders, that is aligned to the PGA TOURSuperstore mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, driving execution of sales and service strategies, championing customer service, and acting as the PGA TOURSuperstore brand ambassador for the community.\nKey Responsibilities:\nCustomer Experience\nLead a confident and knowledgeable team that delivers a differentiated experience for our customers, prioritizes the customers over tasks, and delivers a welcoming and inspiring experience.\n\nListen and Respondto internal and external customers and build strong relationships in the store, organization, and community.\n\nDrive change in key areas with the greatest impact on customer experience anduse customer feedback to coach/recognize teams.\n\nInspect store pages for accuracy to prevent any negative customer experience due to incorrect information being provided to customers.\n\nManage the appearance, cleanliness, and upkeep of the retail building and equipment to deliver a differentiated customer experience.\n\nOperational Excellence\nCreate and oversee the day-to-day execution of the strategic plan, drivingsales and profitability through report analysis and initiating appropriate action necessary to exceed financial goals.\n\nMake business decisions by assessing market competition, understanding customer insights, and leveraging company reporting.\n\nDemonstrate corporate citizenship by maintaining compliance with all required company directives, deadlines, publications, standards, meetings, and policies and procedures.\n\nEnsures compliance with all safety and security policies and procedures.\n\nDemonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment.\n\nInspect all schedules for proper allocation & guidelines to support peak traffic times, key holiday events & weekends.\n\nAssociate Engagement\nPromote a FUN, inclusive, and Put People Firstworking atmosphere that encompasses our Core Values with accountability to create a high-performing team, maintain service standards, and develop internal talent.\n\nAs the cultural ambassador, create and initiate plans that drive improvements in Associate engagement and retention.\n\nDevelop, implement, and monitor the store leaders’ Individual Development Plans (IDPs) to ensure future bench strength.\n\nEstablish performance and development goals for Assistant General Managersand provide mentoring, coaching, and regular feedback to enhance performance.\n\nDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.\n\nRecruit, hire and retain a passionate team for area-specific knowledge and expertise.Through creation of development plans for all leadership and owning the onboarding experience.\n\nOversee any compensation, disciplinary, or staffing/human resources-related actions by following company standards and policies.\n\nQualifications and Skills Required:\nCommunication:Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally. Candidates communicate expectations and standards to execute company programs.\n\nAnalytical:Candidates must have strong strategic skills and the ability to effectively forecast business needs and develop comprehensive solutions to complex problems. Candidates must be able to identify opportunities and solutions to increase sales and strengthen operational processes.\n\nComputer:Candidates must possess advancedcomputer skills with a working knowledge of the Microsoft Office Suite, including Outlook.\n\nAccountability:Candidates must possesstheskills to manage conflict, lead conflict resolution & hold others accountable.\n\nBusiness Acumen:Strong business acumen with complete accountabilityfor P&L management.\n\nOrganization:Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.\n\nLeadership:Candidates must be able to lead by example and, through daily actions, enforce a high standard of customer service.\n\nEducation:The knowledge, skills, and abilities typically acquired through the completion of a G.E.D. or high school diploma.\n\nExperience:Three (3) years of experience in sales, management, orpeople development.College degree preferred.\n\nWorking conditions and physical demands:\n\nMust be able to stand for extended periods of time, climb up and down aladder, move throughout the store, and lift a 30 lb. box overhead.\n\nCandidate must be able towork a flexible work week, and work nights, weekends, and holidaysdepending on business needs.\n\nPGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\nOther Duties\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities,and activities may change at any time with or without notice.\nWe comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.\nAn associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.","description_format":"text","description_chars":7002,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-14T12:16:15Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.498,"p_room":0.28,"age_days":59,"expected_fill_days":24,"reasons":["conf:11","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":96800,"is_top_pay":false},"html_url":"https://alion.io/job/pgatoursuperstore-general-manager-2","json_url":"https://alion.io/job/pgatoursuperstore-general-manager-2.json","meta":{"generated_at":"2026-10-15T11:37:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17848,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4014},"rest":"https://alion.io/mcp/rest/get_company?id=4014"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpgatoursuperstore-general-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpgatoursuperstore-general-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpgatoursuperstore-general-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pgatoursuperstore-general-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpgatoursuperstore-general-manager-2"}]}