{"id":59895,"url":"https://alion.io/job/pgcareers-senior-site-reliability-engineer","title":"Senior Site Reliability Engineer","company":{"id":871,"name":"Procter & Gamble","domain":"pg.com","url":"https://alion.io/company/pgcareers","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":109,"ghost_share":0,"stale_share":0.697,"repost_share":0.009,"time_to_fill_p50_days":42,"computed_at":"2026-10-21T05:46:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3299},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"Configuration Management","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-08-16T00:00:00Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-21T11:02:37Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"Job Location\nMANILA NET PARK OFFICEJob Description\nOverview of the job\nAs the Senior SRE Lead in the Warehousing IT Operations - Incident Response Team, you will be responsible for leading incident response efforts, ensuring swift and effective resolution of critical system issues. You will also play a critical role in ensuring the reliability, scalability, and performance of our systems and services. Collaborating with cross-functional teams, you will design, implement, and automate robust systems, monitoring tools, and processes. Additionally, you will have responsibilities including leading the SRE team, managing time/schedule, managing SLOs and SLIs, managing reporting, and reporting directly to the IT Operations Director.\nYour team\nYou will lead the SRE - Incident Response team, providing guidance, support, and mentorship to the team members as they navigate their roles. Collaborating closely with technically skilled professionals, including software engineers, DevOps specialists, Subject Matter Experts, and other SREs, you will foster a culture of technical expertise, continuous learning, and knowledge sharing, while encouraging innovation and embracing new ideas. In addition, you will directly collaborate with our site customers and users, ensuring their needs and expectations are met through reliable and high-performing systems. You will report directly to the IT Operations Director.\nHow success looks like\nSuccess as an SRE Lead involves different areas of the role, including incident response, monitoring and reliability, effective collaboration with customers and users, and additional responsibilities as a leader:\nLead the swift response and resolution to critical incidents, ensuring minimal impact on system availability and user experience, while driving continuous improvement in incident management processes.\nEnsure high system availability and reliability through robust monitoring, optimization of system architecture, and cross-functional collaboration to design and implement resilient systems.\nLead comprehensive monitoring solutions to gain real-time insights into system performance, enabling proactive incident response and continuous improvement of system visibility and resource optimization.\nCollaborate directly with customers and users to understand their needs, proactively address concerns, and provide exceptional customer support to ensure reliable and performant systems that meet their expectations.\nLead the SRE team, providing guidance, support, and mentorship to team members, fostering a culture of technical excellence and continuous learning.\nManage time/schedule effectively to ensure coverage and support across the week, maintaining the reliability and availability of our systems.\nManage SLOs and SLIs, ensuring that the defined service level objectives and indicators are met or exceeded.\nOversee reporting, providing accurate and timely updates on incident response, system performance, and other relevant metrics to stakeholders.\nReport directly to the IT Operations Director, providing insights, recommendations, and collaborating on strategic initiatives.\nResponsibilities of the role\nTeam Leadership:\nLead the SRE team, providing guidance, support, and mentorship to foster a culture of technical excellence and continuous learning.\nManage time/schedule effectively to ensure coverage and support across the week, maintaining the reliability and availability of systems.\nOversee reporting, providing accurate and timely updates on incident response, system performance, and other relevant metrics to stakeholders.\nFoster a collaborative and inclusive team culture, promoting effective communication, knowledge sharing, and professional development.\nIncident Response:\nLead incident response efforts, swiftly resolving critical incidents to minimize downtime and user impact.\nImplement effective incident management processes, ensuring clear communication, coordination, and documentation.\nConduct root cause analysis, implementing preventive measures, and driving continuous improvement.\nReliability:\nEnsure high system availability through robust monitoring, alerting, and automated incident response systems.\nOptimize system architecture and configurations for improved performance, scalability, and fault tolerance.\nCollaborate cross-functionally to design and implement resilient systems using industry best practices.\nMonitoring:\nImplement comprehensive monitoring solutions, providing real-time insights into system performance and health.\nConfigure and manage monitoring tools, ensuring accurate and actionable alerts for proactive incident response.\nContinuously evaluate and enhance monitoring strategies to improve system visibility and resource optimization.\nUpskilling:\nStay updated with industry trends, technologies, and best practices in Site Reliability Engineering.\nContinuously develop technical skills in system architecture, automation, cloud technologies, and incident response.\nShare knowledge, mentor team members, and foster a culture of learning and upskilling.\nManaging Customers:\nCollaborate directly with users and customers to understand their needs and pain points.\nProactively address customer/user concerns, ensuring reliable and performant systems.\nProvide exceptional customer support, communicate updates, resolutions, and gather feedback for continuous improvement.\nJob Qualifications\nTechnical Expertise and Experience:\nKnowledge or familiarity in system administration, including Linux/Unix environments, cloud platforms (such as AWS, Azure, or GCP) and SAP.\nExperience with configuration management tools and infrastructure-as-code frameworks (e.g., Terraform).\nProficiency in at least one programming language (e.g., Python, C#) and experience with scripting for automation tasks.\nUnderstanding of networking protocols, network infrastructures, load balancing, and DNS management.\nFamiliarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).\nFamiliarity with databases and proficiency in writing SQL queries.\nExperience or familiarity with monitoring and observability tools (e.g., Prometheus, Grafana).\nKnowledge of incident response methodologies, root cause analysis, and implementing preventive measures.\nUnderstanding of security best practices and experience with implementing secure systems.\nExperience in Warehousing Management Systems (e.g. RTCIS, PrIME) or Warehousing Operations is a plus.\nAt least 7 years of experience in the industry preferably in Software Engineering, Software Development, SRE or DevOps or Technical Consulting\nSoft Skills:\nStrong problem-solving and troubleshooting skills, with the ability to analyze complex issues and devise effective solutions.\nExcellent communication and collaboration skills to work effectively with cross-functional teams, stakeholders, and customers.\nStrong leadership skills to guide and mentor the SRE team, fostering technical excellence and continuous learning.\nAbility to manage time and schedule effectively, ensuring coverage and support across the week.\nStrong attention to detail and commitment to delivering high-quality work.\nProactive and self-motivated, with a continuous learning mindset and a drive for staying updated with industry trends and technologies.\nAbility to thrive under pressure and effectively manage incidents, ensuring timely resolutions and minimizing downtime.\nThis role requires a commitment to work a standard 5-day workweek, with rotating on-call assignment on weekends (Saturday/Sunday) and holidays. The nature of the SRE Lead position necessitates coverage and support across the week, ensuring the reliability and availability of our systems. We value work-life balance and will strive to provide a predictable and manageable schedule within this framework, while still meeting the needs of our customers and maintaining the stability of our services\nScale your career with P&G\nWe provide avenues to scale your expertise and technological proficiency.\nAs an experienced hire, you are empowered to scale your impact and go beyond being a developer with opportunities to lead, guide, and collaborate on transformative projects that power our brands.\nWe are committed to scale your personal growth alongside the company’s success. Here’s what’s on the table:\n Performance bonus (STAR program) that rewards managers in light with business results achieved.\nThrive at work and your personal life through our flexible work schedule with available work from home arrangements.\nYour well-being is non-negotiable and supported by health insurance, fitness support, and an Employee Assistance Program.\nLearn more about what’s in store for you at https://www.pgcareers.com/ph/en/benefits.\nAbout us\nWe produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.\nVisit http://www.pg.com to know more.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.\nJob Schedule\nFull timeJob Number\nR000157340Job Segmentation\nExperienced Professionals","description_format":"text","description_chars":9759,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Health insurance","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cleaning & Household Products","Baby Products","Personal Hygiene & Toiletries","Hair Care Products"],"lifecycle":[{"event":"open","at":"2026-08-16T00:00:00Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.497,"p_room":0.36,"age_days":66,"expected_fill_days":42,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/pgcareers-senior-site-reliability-engineer","json_url":"https://alion.io/job/pgcareers-senior-site-reliability-engineer.json","meta":{"generated_at":"2026-10-21T13:07:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18577,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":871},"rest":"https://alion.io/mcp/rest/get_company?id=871"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpgcareers-senior-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpgcareers-senior-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpgcareers-senior-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pgcareers-senior-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpgcareers-senior-site-reliability-engineer"}]}