{"id":50616,"url":"https://alion.io/job/pgcareers-site-reliability-engineer-warehousing-it-operations","title":"Site Reliability Engineer - Warehousing IT Operations","company":{"id":871,"name":"Procter & Gamble","domain":"pg.com","url":"https://alion.io/company/pgcareers","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":109,"ghost_share":0,"stale_share":0.716,"repost_share":0.009,"time_to_fill_p50_days":42,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"Configuration Management","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-08-11T00:00:00Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-22T02:43:54Z","board_verified":false,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Job Location\nTaguig CityJob Description\nAs a Site Reliability Engineer (SRE) in the Warehousing IT Operations - Incident Response Team, you will be responsible for leading incident response efforts, ensuring swift and effective resolution of critical system issues. You will also play a critical role in ensuring the reliability, scalability, and performance of our systems and services. SRE combines software engineering and operations to build, maintain, and support highly available and efficient infrastructure. Your expertise in troubleshooting and root cause analysis will be essential in identifying and addressing the underlying causes of incidents. You will work closely with software engineers, DevOps teams, and other stakeholders to implement preventive measures and enhance system resilience. Collaborating with cross-functional teams, you will design, implement, and automate robust systems, monitoring tools, and processes. With a strong focus on stability and uptime, you will proactively identify and resolve performance bottlenecks, optimize system architecture, and drive continuous improvement. Your keen eye for continuous improvement will also drive post-incident reviews and contribute to the creation of incident management best practices. By actively monitoring system health, responding to incidents in a timely manner, and implementing proactive measures, you will play a pivotal role in maintaining the stability and availability of our services, ensuring an exceptional user experience for our customers.\nThis is a Managerial position. Being a manager at P&G involves leading teams and / or end-to-end processes, managing P&G resources, and driving business results. Managers are responsible for overseeing various aspects of the business, including strategy, operations, and team performance. They play a crucial role in ensuring that P&G's brands continue to grow and succeed in the market. Managers at P&G are expected to have strong leadership skills, a growth mindset, and the ability to make data-driven decisions roles lead and initiatives, significantly impacting business results through independent judgment and minimal guidance.\nHow success looks like\nSuccess as a Site Reliability Engineer (SRE) involves different areas of the role including incident response, monitoring and reliability, and effectively collaborating with customers and users, addressing their needs and expectations:\nIncident Response: Swiftly respond to and resolve critical incidents, ensuring minimal impact on system availability and user experience while driving continuous improvement in incident management processes.\nReliability: Ensure high system availability and reliability through robust monitoring, optimization of system architecture, and cross-functional collaboration to design and implement resilient systems.\nMonitoring: Implement comprehensive monitoring solutions to gain real-time insights into system performance, enabling proactive incident response and continuous improvement of system visibility and resource optimization.\nWorking with Customers/Users: Collaborate directly with customers and users to understand their needs, proactively address concerns, and provide exceptional customer support to ensure reliable and performant systems that meet their expectations.\nResponsibilities:\nIncident Response:\nLead incident response efforts, swiftly resolving critical incidents to minimize downtime and user impact.\nImplement effective incident management processes, ensuring clear communication, coordination, and documentation.\nConduct root cause analysis, implementing preventive measures and driving continuous improvement.\nReliability:\nEnsure high system availability through robust monitoring, alerting, and automated incident response systems.\nOptimize system architecture and configurations for improved performance, scalability, and fault tolerance.\nCollaborate cross-functionally to design and implement resilient systems using industry best practices.\nImplement comprehensive monitoring solutions, providing real-time insights into system performance and health.\nConfigure and manage monitoring tools, ensuring accurate and actionable alerts for proactive incident response.\nContinuously evaluate and enhance monitoring strategies to improve system visibility and resource optimization.\nUpskilling:\nStay updated with industry trends, technologies, and best practices in Site Reliability Engineering.\nContinuously develop technical skills in system architecture, automation, cloud technologies, and incident response.\nShare knowledge, mentor team members, and foster a culture of learning and upskilling.\nManaging Users/Customers’ Needs and Expectations:\nCollaborate directly with users and customers to understand their needs and pain points.\nProactively address customer/user concerns, ensuring reliable and performant systems.\nProvide exceptional customer support, communicate updates, resolutions, and gather feedback for continuous improvement.\nMonitoring:\nImplement comprehensive monitoring solutions, providing real-time insights into system performance and health.\nConfigure and manage monitoring tools, ensuring accurate and actionable alerts for proactive incident response.\nContinuously evaluate and enhance monitoring strategies to improve system visibility and resource optimization.\nUpskilling:\nStay updated with industry trends, technologies, and best practices in Site Reliability Engineering.\nContinuously develop technical skills in system architecture, automation, cloud technologies, and incident response.\nShare knowledge, mentor team members, and foster a culture of learning and upskilling.\nManaging Users/Customers’ Needs and Expectations:\nCollaborate directly with users and customers to understand their needs and pain points.\nProactively address customer/user concerns, ensuring reliable and performant systems.\nProvide exceptional customer support, communicate updates, resolutions, and gather feedback for continuous improvement.\nJob Qualifications\nTechnical Expertise and Experience:\nKnowledge or familiarity in system administration, including Linux/Unix environments, cloud platforms (such as AWS, Azure, or GCP) and SAP.\nExperience with configuration management tools and infrastructure-as-code frameworks (e.g., Terraform).\nProficiency in at least one programming language (e.g., Python, C#) and experience with scripting for automation tasks.\nUnderstanding of networking protocols, network infrastructures, load balancing, and DNS management.\nFamiliarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).\nFamiliarity with databases and proficiency in writing SQL queries.\nExperience or familiarity with monitoring and observability tools (e.g., Prometheus, Grafana).\nKnowledge of incident response methodologies, root cause analysis, and implementing preventive measures.\nUnderstanding of security best practices and experience with implementing secure systems.\nExperience in Warehousing Management Systems (e.g. RTCIS, PrIME) or Warehousing Operations is a plus.\nSoft Skills:\nStrong problem-solving and troubleshooting skills, with an ability to analyze complex issues and devise effective solutions.\nExcellent communication and collaboration skills to work effectively with cross-functional teams, stakeholders, and customers.\nAbility to thrive in a fast-paced, dynamic environment, managing multiple priorities and adapting to changing circumstances.\nStrong attention to detail and a commitment to delivering high-quality work.\nProactive and self-motivated, with a continuous learning mindset and a drive for staying updated with industry trends and technologies.\nStrong teamwork and interpersonal skills, with an ability to build relationships and work effectively in a collaborative environment.\nAbility to thrive under pressure and effectively manage incidents, ensuring timely resolutions and minimizing downtime.\nThis role requires a commitment to work a standard 5-day workweek, with rotating on-call assignment on weekends (Saturday/Sunday) and holidays. The nature of the Site Reliability Engineer (SRE) position necessitates coverage and support across the week, ensuring the reliability and availability of our systems. This schedule allows for effective incident response and continuous monitoring of system health, as well as collaboration with cross-functional teams. We value work-life balance and will strive to provide a predictable and manageable schedule within this framework, while still meeting the needs of our customers and maintaining the stability of our services.\nAbout us\nWe produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.\nVisit http://www.pg.com to know more.\nWe are an equal opportunity employer and value diversity at our company. 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