{"id":1633719,"url":"https://alion.io/job/phantomscreens-business-development-support-specialist","title":"Business Development Support Specialist","company":{"id":2812169,"name":"Phantom Screens","domain":"phantomscreens.com","url":"https://alion.io/company/phantomscreens-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abbotsford, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":209},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-23T10:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-19T14:26:56Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":88},"description":"At Phantom, making life better is our mission; for our customers and our employees. We're driven by our vision and values - it's what sets us apart as a corporation - and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we're the top-selling retractable screen, and our products are international.\nSummary:\nWe are seeking a motivated Business Development Specialist to join our sales team in a supportive role focused on supporting small-to-medium accounts and customer service excellence. This position serves as a critical bridge between our customers and internal departments while providing comprehensive sales support. The role offers a clear career progression path to Business Development Representative for high-performing individuals.\nDepartment Structure:\nReporting to the VP Business Development are the Network Development Manager, Business Development Representatives, and the Business Development Specialists.\nThere are no positions reporting to the Business Development Specialist.\nOur Values:\nTo Speak the Truth\nTo Pursue Excellence\nTo Serve Each Other\nTo Practice Stewardship\nPosition Responsibilities\nSales Process & Account Support\nAssist assigned accounts with sales processes, procedures, marketing and product inquiries\nGuide partners through company procedures and documentation requirements\nMake sure partners are aware of and engaged with Phantom programs and communications\nSupport pricing requests and quotation processes for designated accounts (Mulligan, Showroom)\nHelp partners improve in key areas such as:\nFinding and focusing on the right customers in their area\nClosing more sales and improving their sales process\nRunning local marketing and generating demand\nDelivering better service and installation experiences\nShare what's working well across the partner network\nHelp partners understand and communicate the value of Phantom Screens products\nTrack distributor performance metrics and escalate issues as needed\nSupport distributor training initiatives\nDistributor Service & Issue Resolution (Assigned Accounts)\nServe as primary point of contact for distributor inquiries and concerns\nInvestigate and resolve distributor issues in a timely and professional manner\nCoordinate with internal teams to ensure swift problem resolution\nInternal Coordination\nDirect distributor inquiries to appropriate departments (technical, finance, shipping, etc.)\nWork with internal teams to make sure partners get the best possible support\nHelp develop tools and resources that make partners more effective\nShare market and competitor feedback with the wider Phantom team\nContribute ideas to improve how Phantom positions and sells its products\nCollaborate with Business Development Reps on account strategies\nAdministrative Support\nMaintain accurate documentation of all distributor interactions\nGenerate reports on account activity and issue resolution\nAssist with sales data analysis and territory planning\nSupport special projects as assigned\nPosition Requirements:\nDegree in Business, Marketing, Communications, or related field\n1-2 years of customer service or sales support experience preferred\nStrong written and verbal communication skills\nProficiency in CRM systems and Microsoft Office Suite\nExcellent organizational and time management abilities\nProblem-solving mindset with attention to detail\nPreferred Qualifications\nPrevious experience in B2B sales or account management\nKnowledge of distribution channels and partner management\nExperience with sales processes and pipeline management\nKey Competencies\nCustomer-focused approach with strong service orientation\nAbility to work collaboratively in a team environment\nAdaptability and willingness to learn new processes\nStrong interpersonal skills and professional demeanour\nInitiative and ability to work independently\nResults-driven with focus on continuous improvement\n\nCareer Development\nThis role is designed as a stepping stone to a Business Development Representative position. High-performing specialists will have opportunities to:\nShadow senior Business Development Reps\nGradually take on larger accounts and more complex sales activities\nDevelop account management skills\nAdvance to Business Development Rep role based on performance and business needs\n\nSo, if you meet the requirements and qualifications posted above, we’d love to hear from you.\n\nIf you require additional assistance with your application, please contact ","description_format":"text","description_chars":4625,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:28:34Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.298,"p_room":0.28,"age_days":87,"expected_fill_days":19,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/phantomscreens-business-development-support-specialist","json_url":"https://alion.io/job/phantomscreens-business-development-support-specialist.json","meta":{"generated_at":"2026-10-19T14:52:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2812169},"rest":"https://alion.io/mcp/rest/get_company?id=2812169"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphantomscreens-business-development-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphantomscreens-business-development-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphantomscreens-business-development-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phantomscreens-business-development-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphantomscreens-business-development-support-specialist"}]}