{"id":952219,"url":"https://alion.io/job/pharmacann-general-manager","title":"General Manager","company":{"id":685166,"name":"PharmaCann","domain":"pharmacann.com","url":"https://alion.io/company/pharmacann","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-14T21:48:06Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-11-10T14:30:25Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.\nJob Summary\nThe General Manager is responsible for leading through PharmaCann’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a DOR focus on Hospitality (customer service, sales training, product knowledge, loyalty and leadership development), Product (visual presentation, product performance and promotions), and Operations (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence.\nSalary range is $65,000 to $85,000\nDuties and responsibilities or (Essential Functions)\nPerformance:\nMeet or exceed goals related to total store sales, profitability, and operational excellence\nForecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload\nBuild a team that embodies the PharmaCann brand by delivering exceptional service and driving customer loyalty therefore increasing return visits\nReview and interpret financial and operational reporting regularly, including store visit and audit results\nIdentify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business\nPeople:\nCreate and ensure a cohesive work environment\nAttract, hire, and retain a diverse team of top talent\nPlace the right people in the right roles, specifically the management DOR program\nTrain, coach, and develop direct reports using company programs, tools, and resources\nCreate an environment that inspires and encourages the growth and engagement of associates\nModel an environment of open communication by sharing enterprise strategy and corporate messaging to associates\nPromote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction\nOperations:\nBe proficient in, and ensure compliance with PharmaCann policies, regulations adherence, procedures, and compliance standards\nUse the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives\nProtect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss prevention\nSupport continuous improvement by implementing company programs and influencing end-user’s buy in\nThe General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer\nProjects a positive image of the organization to employees, customers, industry, and community\nEmbodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives\nThis role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations\n\nQualifications and Competencies\nMinimum 21 years of age\nBachelor’s in business or operations management or a related field preferred\n5 + years of managerial experience preferably in a retail-based industry with a customer-centric approach\n1+ year PharmaCann Management experience will be considered\n2+ years Dispensary Management experience will be considered\nDemonstrated ability to achieve individual selling goals and metrics\nProven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business\nComfortable and confident in making decisions and mediating conflict within a team environment \nAbility to address complex issues and allocate time to execute multiple tasks and changing priorities.\nExceptional interpersonal, communication and customer service skills\nAbility to identify top talent and train/develop/retain great people\nProficient in windows - based software such as Excel, Word and Outlook\nValid driver’s license and ability to successfully pass a Motor Vehicle Record background check\nWorking conditions\nThis job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flex schedule, long hours, nights, weekend work and holiday availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territory\nPhysical requirements\nAbility to bend, open and move product and fixtures lift up to 50 lbs., as needed\nAbility to climb step stools and ladders\nAbility to stand/walk for long periods at a time\nPossess manual dexterity and hand - eye coordination\nAbility to travel to other store locations (as needed) and attend district meetings\nNotice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.\nWe are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.","description_format":"text","description_chars":6137,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cannabis & CBD"],"lifecycle":[{"event":"open","at":"2026-09-16T01:48:14Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.729,"p_room":0.55,"age_days":56,"expected_fill_days":42,"reasons":["conf:3","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/pharmacann-general-manager","json_url":"https://alion.io/job/pharmacann-general-manager.json","meta":{"generated_at":"2026-11-10T18:57:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9502,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685166},"rest":"https://alion.io/mcp/rest/get_company?id=685166"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpharmacann-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpharmacann-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpharmacann-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pharmacann-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpharmacann-general-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":952219}},{"tool":"search_jobs","arguments":{"company":"pharmacann.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":952219},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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