{"id":1935228,"url":"https://alion.io/job/phdata-ai-services-lead-client-services","title":"AI Services Lead - Client Services","company":{"id":11321,"name":"phData","domain":"phdata.io","url":"https://alion.io/company/phdata","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":131000,"max_usd":276000,"period":"year","method":"global_role_seniority_cell","sample_n":912},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anthropic","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Claude","optional":false},{"name":"dbt","optional":false},{"name":"Fivetran","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"RAG","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-10-05T21:59:01Z","employer_posted_date":null,"last_verified_at":"2026-10-05T21:59:01Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"JoinphData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.\n\nWe're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.\n\nWhy phData?\n\nSnowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year\n\nAWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network\n\n2025 Fivetran Partner of the Year (4th consecutive year)\n\n2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status\n\n2026 KNIME Customer Excellence Partner of the Year\n\nPreferred Partner in the Anthropic Claude Partner Network\n\n#1 Partner in Snowflake Advanced Certifications\n\n600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)\n\nRecognized as an award-winning workplace in the US, India and LATAM\n\nWe are looking for an AI Services Lead to join our Client Services team, with a focus on our partnership with Anthropic. This is a role where you help land the Anthropic account and then own everything that comes after. You are in the room from the beginning, shaping the deal, setting the vision, and building the roadmap that turns an initial commitment into a multi-year AI transformation. You don't inherit an account. You build it. You carry both the delivery and the growth. You are the client's most trusted advisor on what AI can do for their business, and you hold yourself personally accountable for making that real.\nKey Responsibilities\nLead activation for newly landed Anthropic-focused accounts, rapidly moving them from initial interest into well-scoped, active engagements that align with client AI/data maturity.\n\nOwn end-to-end delivery oversight for your accounts, staying close enough to identify technical and delivery risk early.\n\nBuild and maintain documented account plans and use-case backlogs that turn initial pilots or workshops into multi-phase, multi-workstream AI transformation programs.\n\nBecome a trusted advisor to senior client stakeholders (IT and line-of-business), shaping AI and data roadmaps that leverage Anthropic and related capabilities to drive measurable business outcomes.\n\nPartner with Anthropic’s field team and internal Sales, Marketing, and Delivery leadership to identify, shape, and close expansion opportunities across your portfolio of accounts.\n\nProvide strategic leadership during executive meetings, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and technology stakeholders.\n\nMentor team members and foster a culture of learning, feedback, and continuous improvement.\n\nContribute to internal playbooks, account planning frameworks, and repeatable patterns for driving AI & Data outcomes.\n\nShare best practices and client insights to improve phData's engagement model and delivery excellence.\n\nAbout YouYou are a commercially minded, technically fluent client leader. You thrive in ambiguity, move fast, and don't wait for permission to drive outcomes. The traits below aren't aspirational; they describe who you already are:\n\nExtreme Ownership: You consider \"business as usual\" in your account plan a failure. Stagnant accounts are a personal problem you refuse to tolerate. You push action, create momentum, and treat every week without a clear next use case as a gap you need to close.\n\nOrder Maker, Not Order Taker: Your clients don't tell you what to build next. You tell them. You come to every conversation with a point of view, a hypothesis, and a draft plan. You believe that showing up without a proposed path forward is showing up unprepared.\n\nAttention to Detail: You believe that great work doesn't happen without the details being right. The account plan is live. The backlog is current. The delivery status is accurate. You don't let things drift because drift erodes trust. Trust is the only currency that matters in this role.\n\nSystems Thinker: You don't accept a recurring problem as bad luck. When the same delivery risk surfaces in the third engagement, you assume the structure is producing it and you go change the structure. You trace how a scoping decision in week two becomes a delivery problem in month five, and you fix it upstream before it becomes a persistent problem.\n\nRequired Qualifications\n6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services, with responsibility for scoping service engagements and accountability for project success. Alternatively, you’ve held direct accountability for strategic account growth and executive engagement.\n\nDemonstrated experience owning both delivery quality and account growth on the same engagement.\n\nTrack record in scoping and delivering $50K–$1M services engagements\n\nHistory building account plans and roadmaps that carry a single pilot into a broader rollout (for example, multiple phases or multi-workstream programs).\n\nComfort stepping into an account shortly after it is landed and immediately owning activation and expansion, even if you did not source the account or own the channel relationship.\n\nStrong relationship-building skills with senior client stakeholders (IT and line-of-business) and a track record of becoming a trusted advisor to leaders such as CIOs, CTOs, or CDOs.\n\nAbility to structure complex problems and drive them to resolution in a matrixed environment.\n\nWillingness to travel up to 50% based on client needs.\n\nTechnical / Functional Skills\nReal, hands-on AI/data competency sufficient to identify use cases, and delivery risk for agentic AI/LLM and data solutions (for example, RAG, MCP-style servers, agent orchestration, evals, and data architecture).\n\nDirect experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform.\n\nPreferred QualificationsPreferred qualifications help candidates stand out but are not required for success in this role.\n\nDemonstrated success turning a single AI or data pilot into a multi-year, multi-million-dollar program.\n\nPrior experience operating as a trusted advisor with senior technology and line-of-business leaders on AI/data strategy, roadmap design, and delivery risk.\n\nExperience building formal, documented account plans and use-case backlogs specifically for generative AI or agentic AI rollouts.\n\nWhy phData?\nImpactful Work: Partner with leading organizations on meaningful data and AI initiatives.\n\nCollaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.\n\nGrowth Opportunities: Access to challenging projects, mentorship, and structured development pathways.\n\nValues-Driven: We prioritize doing the right thing for our clients, our teams, and our community.\n\nBenefits at phData\nUS:\nRemote-First Work Environment\n\n401k plan with company match\n\nDental and Vision insurance\n\nHome Office Equipment Stipend\n\nAnnual stipend for Learning and Development\n\nCompetitive comp, excellent benefits, Flexible PTO plan plus 10 Holidays (and other cool perks)\n\nphData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.\nOriginally posted on Himalayas","description_format":"text","description_chars":8028,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Home office","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","AI Consulting & Integration","Analytics & BI Consulting","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-10-05T23:28:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 8","filings_12m":4,"filings_prev_12m":9,"green_card_filings_12m":8,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":4}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["seen:0","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/phdata-ai-services-lead-client-services","json_url":"https://alion.io/job/phdata-ai-services-lead-client-services.json","meta":{"generated_at":"2026-10-07T00:43:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1271,"day_limit":5000,"remaining_today":3729,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11321},"rest":"https://alion.io/mcp/rest/get_company?id=11321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphdata-ai-services-lead-client-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphdata-ai-services-lead-client-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphdata-ai-services-lead-client-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phdata-ai-services-lead-client-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphdata-ai-services-lead-client-services"}]}