{"id":2562205,"url":"https://alion.io/job/phenom-fixed-operations-director","title":"Fixed Operations Director","company":{"id":4418607,"name":"Phenom","domain":"phenompeople.net","url":"https://alion.io/company/phenompeople-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spring, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-14T21:06:10Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T01:29:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.\n What You’ll Do:\nSupport and Manage the Service Manager(s) as part of the Fixed Operations team in the location\n\nEnsure a consistently high level of internal and external customer satisfaction throughout the service department\n\nDrive profitability through increased sales, gross profit, P&L management, and labor cost control\n\nBuild a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices\n\nFoster a culture that promotes employee development & retention, customer satisfaction, and philanthropy\n\nCreate and maintain strong working relationships with external vendors\n\nMeet or exceed monthly budget projections\n\nMaintain a safe and functional working environment\n\n What You’ll Need to Have for the Role:\nExperience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred\n\nDemonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment\n\nKnowledge of RV's and RV systems is a plus\n\nStrong written and verbal communication skills\n\nProficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)\n\nIntermediate or better skills in MS Office (Word, Excel, Outlook)\n\nAbility to read and analyze P&L reports\n\nValid driver's license required\n\nMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devices\n\nProlonged periods of standing, stooping, crawling, and bending\n\nExposure to heights and hazards related to working with electrical and welding equipment\n\nEnvironmental conditions include heat, cold, humidity, noise, dust and wetness\n\nGeneral Compensation Disclosure\nThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.\nIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com\nWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.","description_format":"text","description_chars":3588,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HR & Recruiting AI","Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-10-14T21:06:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-15T02:40:27Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":false},"html_url":"https://alion.io/job/phenom-fixed-operations-director","json_url":"https://alion.io/job/phenom-fixed-operations-director.json","meta":{"generated_at":"2026-10-15T02:40:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418607},"rest":"https://alion.io/mcp/rest/get_company?id=4418607"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphenom-fixed-operations-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphenom-fixed-operations-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphenom-fixed-operations-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phenom-fixed-operations-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphenom-fixed-operations-director"}]}