{"id":4298092,"url":"https://alion.io/job/phigenics-associate-account-manager-water-management","title":"Associate Account Manager (Water Management)","company":{"id":4401238,"name":"Phigenics","domain":"phigenics.com","url":"https://alion.io/company/phigenics-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T16:08:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Position Title: Associate Account Manager(AAM)\nReporting To: Director of Account Managers\nLocation: This is a hybrid position requiring travel in the San Francisco, CA or bay area and working remotely from home.\nPosition Summary:\nAs an integral part of the Go-to-Market Team, the Associate Account Manager (AAM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients. The role includes ensuring high customer retention and satisfaction for existing customers.\nAs directed by the Director of Account Managers, in support of Enterprise Sales opportunities, the AAM will also support enterprise sales. This includes both the retention and satisfaction of existing enterprise accounts as well as new opportunities with prospective enterprises.\nIn delivering the scope of work, the AAM will assist in leading the development, facilitation, and reassessment of water management programs on assigned accounts within the region. They will either direct or support the deployment of a Water Management Specialist (WMS/WME), with corporate oversight on profitability.\nKey Responsibilities:\nClient Support: Effective/efficient service and retention of existing client relationships within the assigned Region and/or Territory. This may include, but is not limited to:Delivering on the scope of work sold\nLeading water management teams on development, facilitation, and reassessments. \nObtaining contract renewals and purchase orders.\nConducting annual business reviews. \n\nIncreasing Revenue on Existing Client Accounts:Expansion-selling & cross-selling\nMargin Maintenance: Working closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations. \nNew Business Support: Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business.\nProduct knowledge: Work closely with the Director of Account Managers and other support functions (Operations and Marketing) to remain “current” on Phigenics products, processes, and approaches. Leverage product, process, and approach insights in client interactions and new business support.\nData Analysis and Reporting: Utilize PowerBI, phiAnalytics, and other programs to help decision-making by the Director of Account Managers and ES. Track client-facing performance metrics and identify opportunities for growth.\nWater Management Program Deliverables:Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.Supports documentation of site information, WMPs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records.\nSupports facilitation of Water Management Team meetings with responsibilities that promote team member engagement\nConducts water system surveys for Water Management Program developments of varying size and use\nManages project timelines to ensure on-time delivery of WMP deliverables \nUtilizes internal quality processes to confirm that WMP documentation is defensible \nCollects, assimilates, and analyzes data to generate WMPs\n\nRequired Qualifications:\nA minimum of a bachelor’s degree is required. A STEM degree is preferred but not required\nDirect experience with our Sales processes, demonstrating an understanding of our processes, products, and markets. \nStrong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.\nSolid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.) \nKeen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services).\nCommitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.\nOpportunities for Development:\nThis role offers the opportunity to significantly impact our sales operations and contribute to our organization's success. The AAM will gain enhanced experience in strategic account planning, account administration, cross-functional collaboration, Water Management Program deliverables, and execution, preparing them for further career advancement within Phigenics.\nKey Deliverables:\nWork in concert with the Senior Director of Account Management to ensure all Phigenics water management programs are defensible. \nFree Business Development Managers (BDM) from account administration, allowing their focus on new business development via conversion sales. \nPosition Director of Account Managers, ES, and BDM to drive accelerated, profitable top-line sales growth in their respective regions/markets. \nEnsure client satisfaction and retention by delivering the scope of work to the extent that they become “delighted clients” of Phigenics. \nUpsell opportunities within existing accounts, such as phiConstruction, Automated verification through Equipment sales/service, Water Management for Sterile Processing, and Validation (PASL) testing.\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nPhigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien status, age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.","description_format":"text","description_chars":5969,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Water Utilities","Testing, Inspection & Certification","Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-11-14T02:18:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/phigenics-associate-account-manager-water-management","json_url":"https://alion.io/job/phigenics-associate-account-manager-water-management.json","meta":{"generated_at":"2026-11-14T19:12:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23389,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4401238},"rest":"https://alion.io/mcp/rest/get_company?id=4401238"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphigenics-associate-account-manager-water-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphigenics-associate-account-manager-water-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphigenics-associate-account-manager-water-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phigenics-associate-account-manager-water-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphigenics-associate-account-manager-water-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4298092}},{"tool":"search_jobs","arguments":{"company":"phigenics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4298092},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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