{"id":1635723,"url":"https://alion.io/job/phihong-sales-coordinator-mandarin-bilingual","title":"Sales Coordinator - Mandarin Bilingual","company":{"id":3242165,"name":"Phihong","domain":"phihong.com","url":"https://alion.io/company/phihong-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"D","score":49,"open_postings":33,"ghost_share":0.848,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fremont, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3854},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-06-09T00:00:00Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-10-25T15:26:44Z","board_verified":true,"closed_at":null,"days_open":138,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":138},"description":"About the Role\nWe are seeking a skilled and proactiveSales Coordinatorto join our team in Fremont. In this role, you will act as the liaison between our customers (especially top-tier accounts) and internal teams (production, supply chain, logistics, etc.). You will manage order flow, track shipments, and ensure timely delivery, while maintaining high standards of service and communication.\nKey Responsibilities\nReceive, process, and monitor customer orders from initiation through fulfillment\nCoordinate with Asian-based factories / production teams to confirm production schedules, capacity, and shipment timelines\nLiaise with freight forwarders, customs brokers, and logistics vendors to arrange transport, track shipments, and resolve shipping issues\nCommunicate order status, delays, or quality issues proactively to customers and internal stakeholders\nPrepare regular reports on order status, shipment performance, and inventory/demand forecasts\nAssist sales team with client inquiries, quotations, order amendments, and follow-ups\nMaintain accurate data in CRM / ERP systems (e.g. orders, shipment logs, customer communications)\nCollaborate cross-functionally with sales, operations, quality control, and finance teams\nContinuous improvement: identify process bottlenecks and propose improvements\nQualifications / Requirements\nBachelor’s degree (Business, Supply Chain, International Trade, or related field preferred)\n1-3 years’ experience in sales support, order management, or customer service in a manufacturing or import/export environment\nExcellent attention to detail, strong organizational skills, ability to multitask\nEffective verbal and written communication skills\nBilingual: fluent in English and Mandarin (speaking and writing) -required\nComfortable interacting with diverse internal and external stakeholders (international suppliers, logistics, clients)\nProficiency with MS Office (Excel) and experience with CRM / ERP systems\nAbility to prioritize tasks and manage under tight deadlines\nProblem solver: able to troubleshoot shipment, quality, or order issues\nPreferred Qualifications\nExperience with international shipping, customs, Incoterms\nFamiliarity with supply chain planning / demand forecasting\nPrevious experience working with Asia-based production / supply chain\nERP / logistics software experience\nCompensation & Benefits\nCompetitive base salary + performance-based bonus or commission\nHealth, vision, dental insurance\nPaid time off, holidays\n401(k) / retirement plan\nProfessional development opportunities\nAbout Phihong\nPhihong is a global leader in the development of world-class power solutions, with annual revenue of $400+ Million. A leading supplier of power adapters, power supplies, Power-over-Ethernet products, and electric vehicle chargers, Phihong proudly serves OEMs in the medical, datacom, telecom, personal electronics, industrial, and networking markets, and has a truly global reach with design labs, manufacturing facilities, and sales support centers in California, New York, The Netherlands, China, Japan, and Taiwan.\nPhihong is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nThis is a fully onsite position located in Fremont, CA; Monday- Friday from 10 am to 7 pm.","description_format":"text","description_chars":3306,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Dental insurance","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:36:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 2","filings_12m":3,"filings_prev_12m":1,"green_card_filings_12m":2,"median_offered_wage_usd":84500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.119,"p_room":0.28,"age_days":138,"expected_fill_days":20,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/phihong-sales-coordinator-mandarin-bilingual","json_url":"https://alion.io/job/phihong-sales-coordinator-mandarin-bilingual.json","meta":{"generated_at":"2026-10-25T19:15:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27419,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3242165},"rest":"https://alion.io/mcp/rest/get_company?id=3242165"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphihong-sales-coordinator-mandarin-bilingual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphihong-sales-coordinator-mandarin-bilingual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphihong-sales-coordinator-mandarin-bilingual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phihong-sales-coordinator-mandarin-bilingual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphihong-sales-coordinator-mandarin-bilingual"}]}