{"id":3601561,"url":"https://alion.io/job/philips-consumer-research-team-lead","title":"Consumer Research Team Lead","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":75,"ghost_share":0.013,"stale_share":0.8,"repost_share":0.013,"time_to_fill_p50_days":15,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shenzhen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T09:24:20Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T19:58:34Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Title\nConsumer Research Team LeadJob Description\nJob Responsibilities\nProgram & Project Leadership\nAct as primary point of contact for all research aspects within assigned programs and projects.\n\nAlign with key stakeholders (such as Program Managers, Marketing, IPLs, and Consumer Research (CR) to ensure alignment and timely delivery.\n\nOwn and define what “good UX” looks like for the category and ensure it is embedded in program goals and deliverables.\n\nShape and maintain the CR research program, contributing to project one-pagers and scope definitions.\n\nTranslate scope into actionable research logic and development plans.\n\nApprove deliverables in PPIM/Windchill and secure milestone readiness.\n\nManage team resource planning (QV, Clarity) for balanced project coverage.\n\nLead milestone alignment, approvals, and represent research in CommCell meetings.\n\nResearch Excellence\nLead advanced research using mixed methods to uncover insights driving product and design direction.\n\nDefine and maintain the Development User Framework (Research Agenda) to structure and prioritize research.\n\nEnsure validated consumer insights directly inform product and program decisions.\n\nSet and track KPIs to measure research quality, impact, and business contribution.\n\nTeam & Capability Leadership\nMentor and develop researchers, promoting excellence and ownership.\n\nOversee squad staffing to align resources with priorities.\n\nDrive continuous improvement and knowledge sharing across the UX community.\n\nEnsures an engaged, innovative and inspiring working environment to stimulate entrepreneurship and driving engagement.\n\nThis role will report to R&D Consumer Research Leader.\nTo succeed in this role, you should have the following skills and experience:\nBachelor degree or higher education in any of these fields: Human Factors; Psychology; Behavioral sciences; Sensory Science; Industrial Design; Interaction Design; Ergonomics; Human Computer Interaction; Engineering, amended with relevant education or experience in consumer research.\n\nYou have excellent written and verbal communication skills. Required to have min. English standard of CET-8.\n\nA proven track record and at least 15 years of experience in product development, user experience or product research. Experience in pre-development and product development of consumer products is an added advantage.\n\nExperience working directly with market research firms in guiding and monitoring outsourced research projects.\n\nProven experience in transforming research findings and market insights into impactful recommendations that drive business outcomes\n\nDemonstrated experience in developing and creating strong functional teams with robust talent pipeline.\n\nAbility to identify, communicate with, and manage expectations of key stakeholders to ensure successful project outcomes.\n\nYou thrive in a fast-changing dynamic and cross-functional work environment.\n\nHow we work together\nWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 4 days per week.\nOnsite roles require full-time presence in the company’s facilities.\nField roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.\nIndicate if this role is an office/field/onsite role.\nAbout Philips\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.\nLearn more about our business.\nDiscover our rich and exciting history.\nLearn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. 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