{"id":4089368,"url":"https://alion.io/job/philips-customer-project-manager-4","title":"Customer Project Manager","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":81,"ghost_share":0,"stale_share":0.728,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Espoo, Finland"],"countries":["FI"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50750,"max":79750,"currency":"EUR","period":"year","gross":null,"usd_annual":88514},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T19:46:30Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T02:11:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title\nCustomer Project ManagerJob Description\nAs a Customer Project Manager forHospital & Ambulatory Monitoring, you will play a vital role in building and maintaining trust-based relationships with our customers in Finland. You will ensure continuity and strong local engagement through proactive communication and a deep understanding of customer needs, including activities related to installation and upgrade of patient monitoring equipment.\nYour on-site presence, timely coordination, quick issue resolution, and consistent service delivery, especially in high-touch hospital environments, will be central to your daily work.\nYour role:\nLeads the execution of complex project tasks to ensure deliverables meet customer expectations within agreed timelines, budgets, and quality standards, including installation and upgrade phases of monitoring equipment.\nEngages with customers on technical and operational matters, providing expert guidance and resolving advanced issues to maintain high customer satisfaction throughout the project lifecycle.\nApplies independent judgment under limited supervision to drive project success and compliance, cultivating effective relationships with internal and external partners.\nDevelops and implements comprehensive project plans, coordinating with cross-functional teams to ensure resource allocation and achievement of project milestones.\nAnalyzes project performance data and metrics to offer strategic insights that optimize outcomes, enhance customer value, and support continuous improvement initiatives.\nEvaluates project risks, issues, and change requests, collaborating with project managers on mitigation strategies to ensure project success while maintaining customer trust.\nYou're the right fit if:\nYou have a minimum of 5 years’ experience managing demanding, customer-facing projects, preferably within healthcare or hospital environments, demonstrating your ability to deliver complex installation projects successfully.\nYou hold a bachelor's or master’s degree in engineering, providing a solid educational foundation for understanding technical, IT, and operational aspects of projects.\nYou possess excellent communication skills in Finnish and English, written and spoken, enabling effective alignment with external customers and internal stakeholders.\nYou are comfortable managing multiple stakeholders and projects simultaneously, remaining structured, calm, and pragmatic when plans change due to delays, scope adjustments, or customer readiness.\nYou have strong interpersonal skills, are accountable for delivery, and can balance planning with real-life project constraints while working independently across Finland.\nYou are willing to travel nationwide as required and hold a valid B driving licence.\nDoing meaningful work should come with fair, transparent rewards. The base salary range for this role EUR 50 750 - EUR 79 750. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for an annual incentive, with your rewards linked to both individual performance and company results. We’ll share further details during the interview process. We offer a great range of benefits and policies - speak to your recruiter to learn more about what we offer. AI is an important part of how we innovate and work at Philips. You’ll also have opportunities to build your AI capabilities, keep learning and contribute to how we use AI to improve the way we work and create meaningful impact.\nHow we work together\nWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.\nOnsite roles require full-time presence in the company’s facilities.\nField roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.\nThis role is classified as a field role.\nAbout Philips\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.\nLearn more about our business.\nDiscover our rich and exciting history.\nLearn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.","description_format":"text","description_chars":4674,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Finnish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Medical Electronics","Respiratory & Sleep Devices","Patient Monitoring","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-11-11T19:46:30Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:8","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":88514,"is_top_pay":false},"html_url":"https://alion.io/job/philips-customer-project-manager-4","json_url":"https://alion.io/job/philips-customer-project-manager-4.json","meta":{"generated_at":"2026-11-12T12:30:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25822,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13838},"rest":"https://alion.io/mcp/rest/get_company?id=13838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphilips-customer-project-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphilips-customer-project-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphilips-customer-project-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/philips-customer-project-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphilips-customer-project-manager-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4089368}},{"tool":"search_jobs","arguments":{"company":"philips.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4089368},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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