{"id":2665309,"url":"https://alion.io/job/philips-customer-project-manager","title":"Customer Project Manager","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Huixquilucan, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":80000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2431},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T17:58:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Title\nCustomer Project ManagerJob Description\nCustomer Project Manager\nLead end-to-end customer projects that bring medical equipment from planning through installation, calibration, training, and successful handover, coordinating customers and multiple internal and external partners.\nYour rol e\nOwn and coordinate medical equipment projects end to end activities through delivery, installation, calibration, customer training, and project closeout.\nServe as a technical and operational liasion between the customer and internal teams, adressing moderately complex inquiries, resolving issues, and ensuring customer satisfaction throughtout the project lifecycle.\nCollaborate with cross-functional teams, ensuring that all team members are aligned with project objectives, deadlines, and customer requirements, leading to effective coordination between all entities.\nWork under general supervision and established processed, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.\nThe role requires flexibility for travel and, depending on project needs, availability outside standard working hours, including occasional nights or weekends.\nYou're the right fit if\nYou've acquired at least 4 years of experience in hospital projects, including medical equipment projects, hospital construction/infrastructure, or working in a hospital environment, with hands-on project management or project coordination experience.\nYou have direct customer-facing experience and can confidently manage a wide range of stakeholders and third-party providers, including challenging conversations, changing priorities, and unexpected project issues.\nYou have a demonstrated problem-solving mindset: proactive, practical, accountable, and comfortable taking ownership of issues through resolution.\nYou have a Bachelor's degree in Biomedical Engineering, Architecture, Civil Engineering, Industrial Engineering, or an equivalent field.\nYou demonstrate excellent communication skills and advanced English proficiency \nHow we work together\nField roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.\nThis is a field-based role in Mexico City.\nAbout Philips\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.\nLearn more about our business. \nDiscover our rich and exciting history. \nLearn more about our purpose. \nIf you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.","description_format":"text","description_chars":2911,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Medical Electronics","Respiratory & Sleep Devices","Patient Monitoring","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-16T02:10:05Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/philips-customer-project-manager","json_url":"https://alion.io/job/philips-customer-project-manager.json","meta":{"generated_at":"2026-10-16T21:24:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2370,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13838},"rest":"https://alion.io/mcp/rest/get_company?id=13838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphilips-customer-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphilips-customer-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphilips-customer-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/philips-customer-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphilips-customer-project-manager"}]}